BYODTrends, Challenges, Pitfalls and Tips

BYODTrends, Challenges, Pitfalls and Tips

1

George Spalding Executive Vice President

Pink Elephant

BYOD – Trends, Challenges & Tips © Pink Elephant, 2012. All Rights Reserved.

IT Service Concepts

“People do not want quarter-inch drills.

They want quarter-inch holes.”Professor Emeritus Theodore Levitt, Harvard Business School

BYOD – Trends, Challenges & Tips © Pink Elephant, 2012. All Rights Reserved. 3

Cloud Is it the same conversation?

Consumerization of IT Has nothing to do with Social Media Has everything to do with Dropbox

BYOD – Bring Your Own Device Who pays for what? Is it cheaper? Who is liable? Finger pointing?

SYOD – Support Your Own Device Stealth Outsourcing? Crowd Sourcing?

Trends?


Challenges? Pitfalls?

Data Security Where is my data? in the Cloud? On the hard drive in the cloud?

Dropbox just reported a security breach On the device? Yours? Mine? Across the wire? In the Air? Wi-Fi? 3G? Just exactly where is the outside perimeter of my

network infrastructure? Compliance

Will employees adhere to policies?


Employee Compliance?

Recent ComputerWorld Survey (6/12) of college grads, ages 21-29, in 15 countries revealed:

More than half see BYOD as a “right” not a “privilege” Most already use their own device at work regardless of any

policies 66% admitted they already have or would contravene policies

banning BYOD device use


Employee Compliance?

Recent ComputerWorld Survey (6/12) of college grads, ages 21-29, in 15 countries revealed (Cont.):

30% of all those surveyed indicated they'd contravene policy on "non-approved applications."

69% want a "Bring Your Own Application" environment where "users create and use their own custom applications at work.“

Two-thirds of those surveyed believe they, not the company, should be responsible for the security of devices used for work purposes.


Tips for BYOD

Policies What are you waiting for? Educate

yourself now! Corporate-liable? Individual-liable? Create policies governing where

corporate data can be stored? in the Cloud? On the device?


Tips for BYOD

Virtualization Virtual Desktop Infrastructure (VDI)

may be the ultimate solution


Tips for BYOD

Compliance Is your organization subject to data

security regulations? Will BYOD pass muster?

Educate employees about policies! WIIFM?


Conclusions

The Cloud is Inevitable – Adopt a Cloud Strategy BYOD is Inevitable – Create a BYOD policy today Design the Service with BYOD and the Cloud in Mind

10


Conclusions

Take Special Care with Service Levels for the Business – Understand their true requirements in detail

Understand your Accountability and Liability with regard to Corporate Compliance and the Business

Negotiate SLA’s with the Business that include BYOD

11


Thank You

PINK ELEPHANTwww.pinkelephant.com

George Spalding

[email protected]

http://twitter.com/gspalding11

Technology

BYODTrends, Challenges, Pitfalls and Tips