29
Building Digital Trust Ashok Reddy General Manager, CA Technologies @AshokTReddy October 3, 2017 Taking risks with confidence in a Digital Economy, Where every business is a Digital Enterprise

Building Digital Trust

Embed Size (px)

Citation preview

Page 1: Building Digital Trust

Building Digital Trust

Ashok Reddy

General Manager, CA Technologies

@AshokTReddy

October 3, 2017

Taking risks with confidence in a Digital Economy, Where every business is a Digital Enterprise

Page 2: Building Digital Trust

For Informational Purposes Only

This presentation was based on current information and resource allocations as of October 2017 and is subject to change or withdrawal by CA at any time without notice. Not withstanding anything in this presentation to the contrary, this presentation shall not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future written license agreement or services agreement relating to any CA software product; or (ii) amend any product documentation or specifications for any CA software product. The development, release and timing of any features or functionality described in this presentation remain at CA’s sole discretion. Notwithstanding anything in this presentation tothe contrary, upon the general availability of any future CA product release referenced in this presentation, CA will make such release available (i) for sale to new licensees of such product; and (ii) to existing licensees of such product on a when and if-available basis as part of CA maintenance and support, and in the form of a regularly scheduled major product release. Such releases may be made available to current licensees of such product who are current subscribers to CA maintenance and support on a when and if-available basis. In the event of a conflict between the terms of this paragraph and any other information contained in this presentation, the terms of this paragraph shall govern.Certain information in this presentation may outline CA’s general product direction. All information in this presentation is for your informational purposes only and may not be incorporated into any contract. CA assumes no responsibility for the accuracy or completeness of the information. To the extent permitted by applicable law, CA provides this presentation “as is” without warranty of any kind, including without limitation, any implied warranties or merchantability, fitness for a particular purpose, or non-infringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if CA is expressly advised in advance of the possibility of such damages. CA confidential and proprietary. No unauthorized copying or distribution permitted.

2

Page 3: Building Digital Trust

3

Digital Enterprise in a Digital Economy

Made not Born

Use digital technologies such as

Mobile, Social, Web to Innovate,

Improve Productivity and Optimize/

Leverage existing assets to Grow

3

Page 4: Building Digital Trust

4

80% SHOP ONLINE

25% CARD ONLY

Source: “Online Shopping and E-Commerce”, Pew Research

Scale to billions of Users, Apps, API’s, Bots, Algo’s

Page 5: Building Digital Trust

5

Sell Digital Tickets to popular Broadway Shows

How to protect fans from

thousands of little scalper bots

trying to scoop up tickets?

Challenge

Digital Enterprise: Example 1

Page 6: Building Digital Trust

6

Solution: Building Digital Trust

Page 7: Building Digital Trust

7

Build consumer confidence in digital transaction similar to physical environment

Ensure payments are made

by the rightful owner of the

Visa account?

Challenge

Digital Enterprise: Example 2

Page 8: Building Digital Trust

8

Solution: Building Digital Trust

Source: usa.visa.com

Page 9: Building Digital Trust

Additional Challenges on the Digital Frontier

$16B in Identity Fraud

$3T in business growth could be

slowed due to cyber attacks

$2.5B in avg total cost of unplanned

application downtime per year

Source: Jupiter Research, The Economist, Pew Research,

Business Insider, DevOps.com, McKinsey.com9

Page 10: Building Digital Trust

10

DIGITAL TRUST IS THE CURRENCY OF DIGITAL ENTERPRISE

PeopleReal and secure?

DataSafe and Private?

SystemsReliable and trusted?

Increasingly today

Page 11: Building Digital Trust

11

Digital Enterprise:• Visa is the world’s largest retail electronic

payments processing network and increased

revenue by almost double digits last year

• VisaNet handles an average of 150 million

transactions every day and is capable of

handling more than 24,000 transactions per

second

Source: https://usa.visa.com/visa-everywhere/innovation/global-data-centers.html

Page 12: Building Digital Trust

VERIFY PEOPLE

PROTECT DATA

ENSURE SYSTEMS

How to Build Digital Trust?

12

Page 13: Building Digital Trust

VERIFY PEOPLE

How to Build Digital Trust?

13How do you Verify People are who they say they are?

Page 14: Building Digital Trust

14

Growing # of Touches

Hackers Bypassing Controls

Need for Simple UX

Verify Payments are RealChallenges

Page 15: Building Digital Trust

PROTECT DATA

How to Build Digital Trust?

15

How do you Protect Data so that your business runs securely?

Page 16: Building Digital Trust

16

Maintaining User Privacy

Managing Data Stores and Data in Motion

Avoid Ransomware

Protect DataChallenges

Page 17: Building Digital Trust

CHALLENGE:Increased transaction volumes made it difficult to find, classify and

protect all regulated financial data on the mainframe

Initial scans identified 5% had unknown sensitive data

Increased risk assessment

through automated efforts

Improved business agility

by automating scans

Solution: Protect Enterprise Data

Without CA DCD I was

lost in mountains of data

…now I’m found

17

Page 18: Building Digital Trust

ENSURE SYSTEMS

How to Build Digital Trust?

18

How do you ensure systems are reliable and available and self healing?

Page 19: Building Digital Trust

19

Responding proactively, not reactively

Mitigating SLA risks

Ensure SystemsChallenges

Page 20: Building Digital Trust

CHALLENGE:• Being notified after a customer is impacted is too late.

• Static thresholds yield too many false positives and cause a lot of

unnecessary churn to investigate.

Solution: Ensure Systems with Proactive

Operational Intelligence

5X Improvement in

Resolution Time

20

Increased IT

efficiency with

faster problem

triage and

remediation

Improved

customer

experience

through problem

prevention

Reduced

mean time to

resolution

(MTTR)

Page 21: Building Digital Trust

21

Building Digital Trust with Blockchain

Source:https://www2.deloitte.com/content/dam/Deloitte/au/Images

/infographics/deloitte-au-fs-opportunities-implications-200516.pdf

Page 22: Building Digital Trust

22

Walmart Supply ChainFood Safety

Benefits

• Increased trust between suppliers and Walmart

• Dramatic cost reduction in recalls ($93.2B per year for US economy)

• Walmart Leadership: New ecosystem with other distributors (Nestle, Kroger, Tyson, etc.)

What

•Provenance of each product in the supply chain or sold is tracked

•Origin: Manufacturer, production date, batch

•History: Packing house, importers, distributor, retail store

How

•Blockchain holds complete provenance details for each product

•Accessible across Walmart (warehouses, stores, etc.)

•Accessible by suppliers

Why Blockchain?

•Near real-time distributed ledger offers up-to-date status of products

• Immutability of ledger guarantees accuracy

•Selective access control to ledger information avoids competitive information to leak

Source: IBM and Walmart: Blockchain for Food Safety, David Galvin

Page 23: Building Digital Trust

23

6-8 Days

3 Seconds

Digital Trust with Blockchain for Food Safety

Source: https://www.cnbc.com/2017/08/22/ibm-nestle-

unilever-walmart-blockchain-food-contamination.html

Page 24: Building Digital Trust

24

Why Blockchain on the Mainframe?

IBM is running its Blockchain as a Service on System zSeveral Fortune 500 Enterprises running Blockchain networks on Mainframe

System of Trust

• Pervasive Encryption and Scale

Encrypt everything, at 18x faster

Hardware attached FIPS 140-2 Level 4 security

2M Docker secure containers per system

• Data Centricity– 70% of Enterprise data is on the Mainframe

Source: IBM

Page 25: Building Digital Trust

25

How Can we help you build Digital Trust?

* Source: 1) As per 2016 Fortune 500 list of companies, published 6/6/16; CA data as of 1/31/17

https://www.ca.com/us/company/newsroom/press-releases/2017/ca-technologies-named-as-a-2017-worlds-most-ethical-

company-by-the-ethisphere-institute-for-the-second-time.html

$1T+

of 20 Largest Global Banks

in financial transactions ensured

and protected every day

Co-invented and support Verify by Visa

One of 2017’s Most Ethical Companies

by Ethisphere Institute*

19

Trusted by Fortune 500 for 40+ Years to Verify, Protect & Ensure Systems

Page 26: Building Digital Trust

Verified, Protected and Ensured by CA

VERIFY

PROTECT

ENSURE

DigitalTrust.aiProtect Systems

Protect Data

Privacy

Verify Privileged

UsersVerify Identities

Ensure Mission

Critical Systems

Verify Payments

Verify API’s

Verify ApplicationsCloud

Mainframe

Mobile

26

Become the trusted partneryour customer needs.

Page 27: Building Digital Trust

VERIFY PEOPLE

PROTECT DATA

ENSURE SYSTEMS

DIGITAL TRUST is the currency of Digital Enterprise

27

Partner with your Line of Business to establish a digital trust

strategy at the core of your organization to capitalize on new

digital business opportunities faster than your competitors,

because it reduces risk and improves your agility to scale to

reach millions and billions of users and things

Page 28: Building Digital Trust

28

Questions?

@AshokTReddy

Page 29: Building Digital Trust

General Manager

[email protected]

Ashok Reddy

@AshokTReddy

slideshare.net/CAinc

www.linkedin.com/in/areddy