BT Global Services - Our approach to Innovation

BT Global ServicesOur approach to innovation

Accompanying notes to presentation

For further information about

directly to Nicola Jones (

[email protected]) or Grace

Kermani ([email protected] )

Microsoft Word Document

mailto:[email protected]


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Not the strongest, not the

most intelligent – those most

responsive to change ”Charles Darwin

“

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So what's coming next?

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Carbon nanotubes are 10,000 times thinner than a human hair – but have massive potential…

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Cities willbe smarter…

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Print yourown dress? Print yourown device?...

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Networks will save more lives…

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Paymentat your fingertips…

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What trends are we facing?

Collaboration

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Cloud

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CollaborationCloudConnected

How do we embrace this change?

Global development centres Strategic University Partnerships Customer showcases Dedicated innovation-scanning teams



Dr John Davies.Semantic Technology

Making sense of data

John is a leading researcher on semantic technology and how we apply it. Semantic Technology helps computers and people understand data and act on it automatically.

John looks at semantic technology and data analytics in our connected communities research programme. The programme is creating a platform so data from sensors, for example transport, can be used by the latest generation of applications and made available to the public.



Vidhyalakshmi Karthikeyan.Autonomous network management

Helping the network fix itself

Vidhya is one of our rising stars. At 24 she’s already filed five successful patent applications.

She leads a new research area on autonomous network management, she focuses on how we can use machine learning for managing network capacity, predicting failure and improving service. Vidhya’s research lets our networks become pre-emptive, self-learning and self-healing. This means they’re ready for the next generation of high-bandwidth applications.



Dr Theo Dimitrakos.ICT Security

Keeping cyberspace safe

Theo is a chief researcher looking at ICT security innovations in cyberspace, including making business operations and online socialising safer and better.

Research from Theo’s team has led to a number of new products for our corporate customers that make virtual data centres more secure and resilient and protect the ICT infrastructure against emerging threats from ultra-smart viruses.



Geoff Nicoll.Innovating in Asia

Geoff has responsibility for the BT customer Innovation program in AMEA, including executing the Innovation framework across our most important customers and carrying out broader activities to position BT as an Innovation leader within the region.

He is also working with BT’s strategic research team in Tsinghua University to position our supply chain lab for joint customer research, focusing on areas such as supply chain visibility and anti-counterfeiting.

• One of the largest investors in R&D in the UK

• We have a worldwide portfolio of over5,000 patents and applications and we work with leading partners to deliver innovation

• We apply the latest thinking to respond to your business challenges

• Around 18,000 employees work in BT Technology, Service & Operations, leadinginnovation for BT

• In the financial year 2011-12 BT filed patent applications for 65 ideas and inventions

• We invest in a global innovation team – made up of smaller specialist teams who are world leaders in what they do

• BT has spent more than £4b on R&D to support our drive for innovation in the last five years.

We have track record of innovation

The approach and expertise to enable innovation

Idea / customer need

Strategic collaboration

Customer trials

New products& propositions

Innovation is useless unless its used. We make innovation real for you…

Innovation today and for the future

•

• Proactive security management

• Monitors devices across your network

• Provides real-time alerts that halt attacks

BT Assure Analytics

• Provides end-to-end visibility across your supply chain

• Capturing, secures and interprets data to make informed decisions

BT Global Trace

Innovation today and for the future…

•

• We made our Cloud voice enabled using Apple’s virtual talking assistant Siri

• Controls and manages the scaling of resources to speed up life sciences research.

BT for Life Sciences R&D Service Store

• Some patients suffering health failure can now manage their conditions from home

• Vital signs can be sent via broadband to community nurses – without having to visit a clinic.

Telehealth trials

Our Innovation Toolkit

What journey shall we take..?

Innovation to meet a specific need

• Hothousing• Customer trials

Innovation for today

• See it• Read about it• Work with our

consultants

Innovation for the long-term

• Strategic research

• Scouting team

Innovation for 1-3 years

• Roadmap approach• Advise Horizons

If you would like to:

• Know more about BT’s Products and Innovation capabilities

• Collaborate with us

• Arrange a visit to one of our Global Showcases

Please contact Nicola Jones ([email protected]) or Grace Kermani ([email protected])

Contact us



bt.com/globalservices

http://www.globalservices.bt.com/