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Educating Advisors Going Social Blane Warrene SVP, Customer Communications

Breaking barriers educating advisors for social 5-23-2013

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Page 1: Breaking barriers   educating advisors for social 5-23-2013

Educating Advisors Going Social

Blane WarreneSVP, Customer Communications

Page 2: Breaking barriers   educating advisors for social 5-23-2013

Webinar

Housekeeping

Tweet = During (and after) the webinar, please use #regedqanda for live discussion

Questions? Please use Questions box in the webinar panel

The webinar recording will be emailed to all attendees and registrants

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@blano’s Tag Cloud

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What We Will Discuss

Strategy

Opportunity

Challenge

Risk

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But first…

What is the benefit to Advisors for being social?

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Consumer Usage Blazing

45-54 Age Group Fastest Growing on Social

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Claim Profiles = Impacts Search

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High Net Worth

The Clients…

Source: LinkedIn 2012

70%of individuals

with over $5mm leverage social

media

Only Halfof the HNW investors

active on LinkedIn have financial advisors

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Niche Focus

Network Influence

The unseen evaluation?

Differentiate from the Noise

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Approaching the Platforms

Match the voice and content of you and your business to the platform(s)

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Strategy for the Advisor

First why?

Then… Who What Where When How

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Cycle of Social

Train

Attest

Best PracticesTech Use

Monitor

Systematic steps to ease complexity of social media

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Now let’s get to how…

Making this work for your advisors?

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Getting Setup

①Setup profiles and optimize

②Understand privacy/security

③Understand how to manage connections

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Ways to Leverage Social Media

Customer Service Education

Thought Leadership

Business Development

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Policy

Your policy will drive your advisors use…Make it: Enabling for outcomes Extension of traditional communications Reflect efficiency

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A Resource from Us

Ask us for our Compliance Kit

http://bit.ly/complykit

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1 Editorial CalendarPlanning

2 Engagement

Suggest themes, topics – not only generic content

Outcomes drive business – encourage them

3 Know Your Mediums

Not everyone is a writer…

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Extend Your CultureWhy do clients choose you?

Help advisors explain that

Amplify your strengthsResearch? Service? Execution?

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TacticsEasy to use templates

Re-think web site content

Offline ideas

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Who is the next generation?

Listening

FollowEngage

Social Media Blocking & Tackling

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Who is the next generation?

Common Techniques

80/20 Rule

Thoughtful Comments

Amplify Praise

Don’t Neglect

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"Realize that the social media success equation isn't big moves on the chess board, it's little moves made every day that eventually add up to a major shift."

-Jay Baer

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Resources for You & Your Advisors

Educational Podcast - http://bit.ly/regedsocial“The Social Media Minute” on iTunes

Breaking Barriers to Social Webinar Serieshttp://bit.ly/regedwebinars

Quick Start Guides on Social Mediahttp://www.reged.com/socialmedia.aspx

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Connect with Us on Social

Facebook – http://www.facebook.com/regedarkoviGoogle+ - http://bit.ly/regedgoogleLinkedIn - http://www.linkedin.com/company/regedPinterest - http://pinterest.com/regedarkovi/Twitter – http://www.twitter.com/regedYouTube – http://www.youtube.com/arkovibackups

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Q&APlease use the "Questions" section on the webinar panel

And we'll stay and monitor #regedqanda on Twitter