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Blockchain and Financial Services Everything could be different THE IMPACT OF TECHNOLOGY ON SERVICES DELIVERY Mark Mueller-Eberstein Rutgers University The Innovation Economy Institute CEO of Adgetec Corporation @MarkMeberstein WeChat: MarkMEberstein

Blockchain and Financial Services:Everything could be different - APEC

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Page 1: Blockchain and Financial Services:Everything could be different - APEC

Blockchain and Financial ServicesEverything could be differentTHE IMPACT OF TECHNOLOGY ON SERVICES DELIVERY

Mark Mueller-Eberstein Rutgers UniversityThe Innovation Economy InstituteCEO of Adgetec Corporation@MarkMeberstein

WeChat: MarkMEberstein

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©Mark Mueller-Eberstein & Adgetec Corporation

“Every inefficiency in a system will be removed (by technology)

sooner or later.”

Mark Mueller-Eberstein

Page 3: Blockchain and Financial Services:Everything could be different - APEC

3Organizations that benefit from inefficiencies

will see their business models disappear when customers have the option to get

“better (experience)” for “cheaper.” Ecommerce: Amazon; Alibaba,…

Cellphones vs. land lines / phone boothCalls & emails vs. WeChat or WhatsApp

On premise computing vs. cloud computingTrying to call a taxi or requesting an “Uber”

Owning a car or paying for transportation (incl. car sharing…)Cars & trucks with drivers vs. driverless vehicles

…….

Financial Services Industry?

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Mark Mueller-Eberstein & Adgetec Corporation

What differentiates Winners from Losers?

Low IT Capability Maturity HIGH IT Capability Maturity

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Mark Mueller-Eberstein & Adgetec Corporation

“Top Companies in 2007”

Low IT Capability Maturity HIGH IT Capability Maturity

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Mark Mueller-Eberstein & Adgetec Corporation

“….. And where they are in 2015”

Low IT Capability Maturity HIGH IT Capability Maturity

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7Opportunity for Everybody !

Organizations size doesn’t really matter (anymore) Geographical location is less relevant Access and Connectivity are key enablers Agile and creative people will seize the opportunities

(if allowed and enabled) People need to be able to challenge and voice even

stupid ideas for discussion Often new players take on (and out) the established

incumbents

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©Mark Mueller-Eberstein & Adgetec Corporation

It’s the F A S T who eat the SLOW

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©Mark Mueller-Eberstein & Adgetec Corporation

The trick is being open to changing your mind, and more importantly, knowing when

to do so.

George Bernard Shaw

“Those who cannot change their minds cannot change anything."

©Mark Mueller-Eberstein & Adgetec Corporation

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11At least $1.7 trillion in “inefficiencies” up for grabs…

The Economist, 2014

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©Mark Mueller-Eberstein & Adgetec Corporation

And that is only the banking system…

Think any kind of transaction and related services…

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13… for example….

Records of estates Records of shares Any financial transaction Voting Domain control (DNS) Central Trust (“Escrow”) for any kind of deals Messaging (“signed and unchangeable”) IP management …

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The more you learn, the more opportunity you will see.

Nobody knew in early 1990s what the Internet was or would lead to.

Milton Friedman: “Eventually, there will be a digital value system beyond the nation state.”

Page 14: Blockchain and Financial Services:Everything could be different - APEC

16Blockchain

Blockchain is like the Internet (it changed everything)

The implications for traditional financial services are massive  

The end of banks?   The end of central banks? Big implications for regulators.  

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©Mark Mueller-Eberstein & Adgetec Corporation

The “technical stuff”…

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©Mark Mueller-Eberstein & Adgetec Corporation

Networking….

Old school computing and business

Changed computing and business over the last 20 years

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©Mark Mueller-Eberstein & Adgetec Corporation

Peer-to-Peer (P2P)

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Peer-to-Peer (P2P) Networking is everywhere

P2P(structured & Unstructured)

File Sharing• Napster• BitTorrent Media

• Spotify• Popcorntime• PPLive (TV)

Marketplaces• BitCoin• “Sharing

Economy”

Cryptography

Storage & Search• Minerva Project

Communication• Skype• Google Talk• I MMobile

• WeChat• WhatsApp• Line

Messaging as Payment

E-Commerce• E-Bay• AirBnB• Uber

Defense• DARPA

High Performance Computing• Grid

Computing• HIVE• SETI@home

Analytics techniques exchange• Chinook

Page 19: Blockchain and Financial Services:Everything could be different - APEC

Many commercial or government services are basically “databases”

that are centrally owned and managed.

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Transactions are recorded in a “Ledger”

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23Central Control = Central Point of Failure

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Blockchain technology allows a distributed ledger vs. a centrally managed ledger.

All transactions within a block are recorded and visible. And can never be changed.

Blockchain with out a “token” is just a database

Page 23: Blockchain and Financial Services:Everything could be different - APEC

25Blockchain – in 2 minutes

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26Benefits of Blockchain secured distributed leger vs. central ledger

Information can be put on block chain and can never be changed

Worldwide ledger: IP, land titles, art,...Full transparency for every transaction"Record every information forever"

Page 25: Blockchain and Financial Services:Everything could be different - APEC

27Bitcoin vs. Blockchain

Bitcoin is (currently the best know) usage of blockchain technology

One of many digital currencies using blockchain technology Many more uses for blockchain technology other than

“currency” Why digital currency is used?

No need to use exchange (e.g. banks) for people who know/use Bitcoin

Direct exchange between individuals is possible

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28Bitcoin basics Insider: "It feels like when we first developed the

Internet" It is a way to transfer value in the Internet Bitcoin can not be copied. First "scarce" digital asset. Bitcoin protocol (blockchain) is final piece of Internet

puzzle Very early and experimental stage As longer as Bitcoin exists, the stronger it gets 60% of all Bitcoin mining done in China (up from 40% 8

months ago) New block created every ten minutes

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©Mark Mueller-Eberstein & Adgetec Corporation

How “real” is Bitcoin?

... Most virtual believe might be "love"

Virtual goods are as real as people believe in them...

There is very little “real money”. Most are “0s””1s” on some bank’s database

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©Mark Mueller-Eberstein & Adgetec Corporation

How “real” is blockchain?

Goldman-Sachs invest $500+ Million Microsoft declares “blockchain” as one of

the key “must win” workloads for their Azure platform and business (and announced collaboration with many US banks)

Some governments invest into developing their own “local” blockchains

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©Mark Mueller-Eberstein & Adgetec Corporation

Understanding change

©Mark Mueller-Eberstein & Adgetec Corporation

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©Mark Mueller-Eberstein & Adgetec Corporation

is scaryChange

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©Mark Mueller-Eberstein & Adgetec Corporation

have emotions

People

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©Mark Mueller-Eberstein & Adgetec Corporation

Is constantUncertainty

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Endings Exploration New Beginnings

Reconciliation Reorientation Recommitment

DenialAnxiety

Shock

FearAnger

FrustrationConfusion

StressCreativity

Approach-Avoidance

SkepticismAcceptance

ImpatienceHope

EnergyEnthusiasm

ProductivityMorale

Theory of Transition

Schlossberg; 1981 & 1995

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37Regulations and restrictions?

From an economist perspective: Every restriction (and forced inefficiency) comes with a cost.

Lets be clear who carries the cost and if that is in the best interest of an economy and society.

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©Mark Mueller-Eberstein & Adgetec Corporation

Your Opportunity!

1.Change will be fundamental on business, technology, processes, structures and people.

2.Technology leaders are positioned to drive and realize the vision and image of the future.

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©Mark Mueller-Eberstein & Adgetec Corporation

“IT TAKES TEAMWORK DO MAKE THE DREAM WORK!”

John C. Maxwell; Walt Disney; Martin Luther King Jr.; Captain Kirk;…

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©Mark Mueller-Eberstein & Adgetec Corporation

NOW … “MAKE IT SO!”

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THANK YOU!

[email protected] Twitter: MarkMEberstein US +1 855.423.4383

Mark Mueller-Eberstein The Innovation Economy Research Institute

CEO of Adgetec Corporation

Bestselling Author

WeChat: MarkMEberstein