13

Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365

Embed Size (px)

Citation preview

Page 1: Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365
Page 2: Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365

PRESENTEDBY

Subhajit GoswamiHead- BusinessDevelopment

Mina GeorgeCo-FounderandCEO

Page 3: Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365

MainPoints

WhatisDynamicsCRM

Marking,sales,services ,managecustomers

APPSeCONNECT Connectors

WhatisAPPSECONNECTConnectors

Demo

Shopifydemo

BenefitsofintegrationwithE-Commerce

HowDynamicsCRMcanhelpe-shopowner

Page 4: Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365

WhatisDynamicsCRM

Manage marketing and services

Dynamics CRM will help marketing and sales team to manage a lead generation cycle and to manage all marking activities and in addition it can help to manage company services

Manage customers and sales

Microsoft Dynamics CRM build to help your organization to manage customer with all his information and pervious history , and to manage the sales cycle for your organization

Page 5: Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365

Admin activities at one place

Marketing and offers campaigns

Customer Retention

Customer 365 view

BenefitsofConnectingDynamicsCRMorDynamics365withE-Commerce

Page 6: Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365

Oneplaceformarketingandadministration

Manage CustomersManage customer information and history include they previous orders , transactions , Invoices and others

Manage orders & Invoices

Manage your orders and invoices cycle from Dynamics CRM / Dynamics 365

Manage Marketing activities

Manage all marketing activities from one place include mail campaigns , generate and qualify leads and others ..

Page 7: Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365

CustomerretentionandCustomer365view

Customer retentionDynamics CRM / Dynamics 365 will help marketing and sales team to make a good customer retention

Customer 365 view

Sales and marketing team will have a full image about the client and all activities has been made between organization and the client

Page 8: Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365

APPSeCONNECT Connectors

Sync all customers and orders info from shopify to Dynamics CRM /Dynamics 365 and from Dynamics CRM/ Dynamics 365

WooCommerce

BigCommerce

Sync all customers and orders info from WooCommerce to Dynamics CRM /Dynamics 365 and from Dynamics CRM/ Dynamics 365

Sync all customers and orders info from BigCommerce to Dynamics CRM /Dynamics 365 and from Dynamics CRM/ Dynamics 365

Shopify

Page 9: Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365

HowConnectorswork

Sync Order information

1- Get new orders from E-Commerce platform2- Sync fulfilled orders and update the E-Commerce platform

Sync Customer information1- get new customer info from the E-Commerce platform to The Dynamics CRM / Dynamics 3652- Send updated customer info from the E-Commerce platform To Dynamics CRM / Dynamics 365

Page 10: Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365

Customer Information

- Register a new customer at shopify- Sync info to Dynamics CRM - Update customer Info- Sync updated customer info again to shopify

Order information- Get new orders from Shopify- Make the order cycle at Dynamics CRM- Fulfill the orders and sync them again to E-Commerce platform

DemoWithShopify

Page 11: Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365

NextDemo

SAP Integration.

Magento Integration

Page 12: Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365

www.appseconnect.com www.innovation-dev.com

ThankYou

Page 13: Benefits of Connecting Ecommerce with Microsoft Dynamics CRM and Dyncmics 365

Formoresuchwebinars,visit:www.appseconnect.com/webinars

/appseconnect /company/insync

AproductofInSync