Upload
itspark-community
View
565
Download
6
Embed Size (px)
DESCRIPTION
Citation preview
@ # Premium conference on Microsoft technologies
Alina Lolot
@AlinaLolot
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Cloud OS
• Service Manager
• Operations Manager
• Configuration Manager
Agenda
@ # Premium conference on Microsoft technologies
București
19 oct 2013Cloud OS
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Introduction
• Automation
• Self Service
Service Manager
@ # Premium conference on Microsoft technologies
AUTOMATION
System Center Service Manager 2012 R2
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• To enable application owner agility
with IT retaining control
• To standardize what the IT can offer to its users
• To customize and standardize what users can
request
• To make the process of service delivery faster
Why Automate?
@ # Premium conference on Microsoft technologies
SELF-SERVICE
System Center Service Manager 2012 R2
@ # Premium conference on Microsoft technologies
București
19 oct 2013Self-Service
@ # Premium conference on Microsoft technologies
București
19 oct 2013
Service
Offerings:
IT service
that is
being
delivered
Building a Service Catalog
@ # Premium conference on Microsoft technologies
București
19 oct 2013
Request
Offerings:
IT enables
unit users
to request
in the
service
catalog
Building a Service Catalog
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Service request Template: create request
offerings for services that IT will deploy
Building a Service Catalog
@ # Premium conference on Microsoft technologies
București
19 oct 2013Building a Service Catalog
@ # Premium conference on Microsoft technologies
București
19 oct 2013Building a Service Catalog
@ # Premium conference on Microsoft technologies
București
19 oct 2013Delivering a service end-to-end
Service Offerings
Work Item used to identify and classify standard IT services
Contains one or more request offerings Offering created by IT service
provider that consumers request using the service catalog
Request Offerings
TemplatesMinimize data entry by providing default values
The Service Catalog
@ # Premium conference on Microsoft technologies
București
19 oct 2013
DEMO
@ # Premium conference on Microsoft technologies
Alina Lolot
@AlinaLolot
@ # Premium conference on Microsoft technologies
INTRODUCTION
System Center 2012 R2 Configuration Manager
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Keep software up-to-date
• Set security policies
• Monitor status while giving your users access
to preferred applications from the devices
they choose
SCCM 2012 R2 – the scope
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Application delivery
• Device management
• Virtual desktop management
• Endpoint Protection
• Compliance and settings management
• Software update management
• Power management
• Operating system deployment
• Client health and monitoring
• Asset intelligence
• Inventory
Capabilities
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Allows administrators to create one
application that can be delivered to all of a
user’s devices.
• It evaluates device and network capabilities
and optimizes delivery, whether through a
local installation, streaming through App-V,
or via a presentation server such as the
Remote Desktop Services RemoteApp
capability or Citrix XenApp.
Application delivery
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Integration with Windows Intune provides a
single administrative console for managing
policies and comprehensive asset and
compliance reporting across PCs as well as
mobile devices, including Windows RT,
Windows Phone 8, iOS, and Android.
Device management
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Configuration Manager reduces the
complexity and cost of implementing virtual
environments by providing a single, unified
tool to manage all your client desktops, thin
clients, mobile devices, and virtual desktops.
Virtual desktop management
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Configuration Manager serves as the
infrastructure for Microsoft System Center
2012 R2 Endpoint Protection. It delivers a
single solution for malware protection,
identification, and remediation of
vulnerabilities, while giving visibility into non-
compliant systems.
Endpoint Protection
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• You can create a baseline for “desired
configuration state” and ensure that all user
devices comply through auto remediation or
alerts. Configuration Manager also integrates
with Microsoft System Center Service
Manager to automatically create incidents on
baseline drift.
Compliance and settings management
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Configuration Manager simplifies the
complex task of delivering and managing
updates to IT systems across the enterprise.
IT administrators can deliver updates of
Microsoft products, third-party applications,
hardware drivers, and system BIOS to a
variety of devices, including desktops,
laptops, servers, and mobile devices.
Software update management
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Get more out of your energy-saving
hardware with a comprehensive set of
centralized client power management tools.
Configuration Manager works with the
capabilities built into your Windows
operating system to help you optimize power
settings at a granular level.
Power management
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Configuration Manager distributes operating
systems to physical desktops, servers,
laptops, and mobile devices across enterprise
networks and eliminates the inefficiencies
and errors associated with manually installing
applications.
Operating system deployment
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Configuration Manager distributes operating
systems to physical desktops, servers,
laptops, and mobile devices across enterprise
networks and eliminates the inefficiencies
and errors associated with manually installing
applications.
Client health and monitoring
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Administrators can have continuous visibility
into hardware and software assets and usage.
Asset Intelligence translates inventory data
into information, providing rich reports that
help administrators with software purchasing
decisions, upgrade plans, and license
reporting
Asset intelligence
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Configuration Manager can inventory
hardware and software in your organization
to help give you a view into what resources
you have. The new release helps you enable
custom hardware inventory more easily and
lets you extend the inventory schema.
Inventory
@ # Premium conference on Microsoft technologies
Alina Lolot
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Network Monitoring
• Application Performance Monitoring
• Dashboards
• Topology Simplification
Agenda
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Previous OpsMgr used Simple Network
Management Protocol (SNMP) pings to the
devices to see if they were available.
• In 2012, OpsMgr now discovers the devices,
figures out each device’s properties, and
provides a lot more in-depth monitoring of
various different network devices.
Network Monitoring
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Monitoring for .NET and Java applications
App Performance Monitoring
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Operations Manager can aggregate the data
and show it in a visually rich experience. You
can also compose and customize dashboards
out of the box. These dashboards can be
viewed in a browser, or can be hosted in
Microsoft SharePoint sites.
Dashboards
@ # Premium conference on Microsoft technologies
București
19 oct 2013Dashboards OpsMgr Console
@ # Premium conference on Microsoft technologies
București
19 oct 2013OpsMgr Sharepoint
@ # Premium conference on Microsoft technologies
București
19 oct 2013OpsMgr Web Console
@ # Premium conference on Microsoft technologies
București
19 oct 2013
• Microsoft made significant design changes in
Operations Manager to support scalability
and high availability
Topology Simplification
@ # Premium conference on Microsoft technologies
Q & A