Incorporating the Apple iPhone into the EnterpriseSenthil Krishnapillai, Director of Product Management

What enterprises want?

• What matters to IT?• Security & Management• Integration with existing infrastructure• Supportability & controlling cost

• What matters to users?• Device choices• Usability• Features and applications

Managing and Securing the Device Life Cycle

Manage• Reprovision/reimage device

– Replacement device-same user – Repurposed device

• Redeploy software assets• Restore data (after device kill)

Prov

ision

Production

Decommission

Production

Manage• Track asset data• Update/repair software• Monitoring & self-healing• Maintain/modify device & app configuration• Distribute & update LOB data & files• Software license usage and tracking• Scheduled and automate activities• Remote Control of devices

Secure• Back-up device data• Apply patch and security updates• Enforce security policies• Monitor/track security violations/threats• Compliance activity logging

Provision

Manage• Assign group membership and policies• Configuring device for connectivity• OTA delivery of management client• Initial application deployment

Secure• Establish security policies• Initialize power-on password• Install and encrypt data on device• Install & configure AV, firewall,

port/peripheral controls

Decommission

Secure• Disable lost/stolen device – Remote kill/lock – Access violation lock – “Data fading”• Disable device, network, application

access

Communication

• Communication Security– End-to-end encryption (SSL/TLS vs. data

encryption)– Certified against standards (FIPS 140-2..)

• Deployment Security– Behind the firewall or hosting solution• Data Staging (NOC vs no NOC)

iPhone as enterprise device

• Communication• SSL and VPN support• Encryption libraries available

• Security• No on-device encryption support• Sandbox approach provides limited protection

• Management• Limited Security through and iPhone Web Configuration Utility• ActiveSync provides limited Support

• Deployment• Through AppStore; may not work for enterprise applications• Adhoc distribution: For internal developed applications

Enterprise User

Enterprise User wants..

• Wireless email• Wireless PIM• Business Applications

Wireless Email & PIM

Wireless Email• Built-in Secure IMAP Client• Exchange ActiveSync support• Custom Email client

Wireless PIM• Exchange ActiveSync• APIs to access Contacts• No APIs to access Calendar• Custom Calendar application

Mobile Enterprise

Device Management and Security

Data DrivenApplications

• Mobile & EmbeddedSQL Database

• Mobile datasynchronization

• SQL Developers• Embedded ISVs

Mobile Platform

• 4GL RAD Tooling• Design once, deploy to multiple

devices• Message-based architecture• Mobilization of multiple applications

and business processes• Enterprises with strategic

view of mobility

Mobile Inboxof the Future

• Fast Email• Business

ProcessMobilization

• 24X7 MobileExecutive

Approach: Inbox of the Future

• Mobilize business process and work-flow to devices using anemail-centric approach

• Medium and large enterprise have an average of 60 businessprocesses• Purchase Order Approvals• HR Requisitions• CRM Sales follow-up workflow• Expense approvals

• Consolidated in a single Inbox for seamless user experience• Increase ROI in wireless-email solution by delivering simple

processes as email messages

Introducing Inbox of the Future

•Mobilize business process and work-flowto devices using an email-centric approach• Purchase Order approval, CRM Alerts, Notification,

Sales bid approval etc.• User can act on critical business processes in a

timely manner• Improve response time to keep business workflow

moving

•Consolidated in a single Inbox for seamlessuser experience• Leverage familiar and intuitive inbox experience• Avoid launching separate applications

Mobile Productivity Applications

Receive Alerts

ApprovePurchase

Orders

View SalesActivities

ApproveExpenseReports

Information Anywhere Suite

• Email and Collaboration• Secure access to email, calendar,

contacts, tasks and notes• Enterprise instant messaging and

presence services• Management

• Market-leading technology optimized formobile environments and frontline devices

• Security• Authentication and encryption services as

well as protection against lost or stolendevices

• Mobile Application Enablement• Middleware and tools to create

high-performance mobile applications toleverage the platform

Platform forStrategic Mobility

Thank you!

For more information visit

www.sybase.com/iPhone