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In association with: Presented by: Your Journey into the Cloud: Optimize your Mission Critical Systems Presented June 6, 2012

AIIM Cloud Webinar - EMC Corporation

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The benefits of cloud computing are many, especially as it relates to providing a more collaborative work environment for your decentralized and mobile employees, partners, and customers. But your mission critical applications are not always the easiest to maintain, let alone migrate into the cloud. So what are your options? What are the best ways to deploy your applications?

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Page 1: AIIM Cloud Webinar - EMC Corporation

In association with: Presented by:

Your Journey into the Cloud: Optimize your

Mission Critical Systems

Presented June 6, 2012

Page 2: AIIM Cloud Webinar - EMC Corporation

In association with: Presented by:

About AIIM

AIIM is the Global Community of Information Professionals

We provide the education, research, and certification that

information professionals need to manage and share

information assets in an era of mobile, social, cloud, and big data.

Learn more about AIIM at www.aiim.org

Page 3: AIIM Cloud Webinar - EMC Corporation

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About AIIM

www.aiim.org/research

Research/Industry watch

www.aiim.org/training www.aiim.org/membersonly

Check out your professional member benefits

Visit AIIM’s video library at

www.aiim.org/videos

With more than 100 snapshots on all things Information Management

Page 4: AIIM Cloud Webinar - EMC Corporation

Secure Your Success

Demonstrate your ability to address and manage today’s information challenges

www.aiim.org/certification

Become a

Page 5: AIIM Cloud Webinar - EMC Corporation

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Follow AIIM on

AIIM Community – @aiimcommunity

John Mancini – @jmancini77

Atle Skjekkeland – @skjekkeland

Laurence Hart – @piewords

Peggy Winton – @pwwinton

Bryant Duhon – @bduhon

Jesse Wilkins – @jessewilkins

Nick Inglis – @nickinglis

Theresa Resek – @tmresek

Beth Mayhew – @bethmayhew

Thedra White – @thedrawhite

#aiim

#aiimwebinar

#infomgmt

#ecm

Page 6: AIIM Cloud Webinar - EMC Corporation

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AIIM Presents:

Host: Theresa Resek – Director, AIIM Webinars

Shadrach White – Founder, cloudPWR

Andrea Leggett – Global Product Marketing, EMC OnDemand, IIG

Your Journey into the Cloud: Optimize your Mission Critical Systems

Page 7: AIIM Cloud Webinar - EMC Corporation

In association with: Presented by:

APPLICATIONS

PLATFORM

INFRASTRUCTURE

Many Choices…

Page 8: AIIM Cloud Webinar - EMC Corporation

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HYBRIDPRIVATE

DEPLOYMENT

PUBLIC

APPLICATIONS

PLATFORMS

INFRASTRUCTURE

The Cloud Demystified

Page 9: AIIM Cloud Webinar - EMC Corporation

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ECM in the Cloud

Return on Investment DR | Reliability | Scalability | Mobility

Management Overhead Patch | Security | Version

Complexity UI | Dashboard | Integration

Page 10: AIIM Cloud Webinar - EMC Corporation

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Physical Data Center 7x24x365

System Monitoring

Change Control

Governance

Security

Page 11: AIIM Cloud Webinar - EMC Corporation

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Personal Identifiable InformationFERPA, HIPAA, PTI, FISMA, PIP

Data ControlWhere is the Data?Who Has Access?Single Tenant v. Multi-TenantAuditing & Tracking

Data Privacy

Page 12: AIIM Cloud Webinar - EMC Corporation

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Legacy Applications v. Web Services

How much data is being transmitted

What kind of data?

Data Encryption

Integration

Page 13: AIIM Cloud Webinar - EMC Corporation

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OLD WAY

MONTHS

Weeks Task

5 Acquire hardware 2 Rack and cable hardware2 Install operating systems1 Install DBs1 Install application servers1 Install batch scheduler1 Install DEV servers3 Record and test desktop installation1 Push install desktop products to

locked- down desktops1 Install TEST servers2 Install PROD servers2 Configure backup, monitoring3 Test PROD fault tolerance, backup, monitoring

HOURS

Minutes Task15 Log in, review, and approve work order60 Monitor provisioning progress15 Sanity test provisioned environment30 Configure secure network to customer site

NEW WAY

Traditional | Cloud

Page 14: AIIM Cloud Webinar - EMC Corporation

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CENTRALIZED DISTRIBUTED Scanning Workstation

Image Processing

File Caching

Scheduled Batch Processing

Full Page | Thumbnails

Upload RealTime – High Bandwidth Scheduled – Low Bandwidth Metering with checksum

Multi-function devices

Digital Snapshots

Desktop Scanning

Print to PDF

File Browsing

Capture

Page 15: AIIM Cloud Webinar - EMC Corporation

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Migration v. Bridge

On Premise Apps

Cloud 2 Cloud

Security Models - SAML

Hybrid Connections

Page 16: AIIM Cloud Webinar - EMC Corporation

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SharingCollaborationMobilitySocial

ManagingCheck in/outVersion ControlRecords

Management

Sharing | Managing

Page 17: AIIM Cloud Webinar - EMC Corporation

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LEGACY CLOUD M/F Accounting

Email Collaboration

DC Infrastructure

CAPEX

Driving Change: Mobile BYOD SaaS App Sprawl Social Business

SalesForce, WorkDay, Intuit

GoogleApps, Box

App Driven Solutions

OPEX

Adapting Quickly: Web Services – Oauth |SAML Freemium Trials Born Social

Old School | New School

Page 18: AIIM Cloud Webinar - EMC Corporation

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Private

Application Storage

OS | Security

Database

Private

Application

Database

OS | Security

Storage

Network

Application Storage

OS | Security

Database

Private

Application Storage

OS | Security

Database

Private

Physical Infrastructure

Public

Page 19: AIIM Cloud Webinar - EMC Corporation

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Content Value for Cloud Offerings

Individual Organization

Value

Low

High

Access

Minimal ECM Functionality

Basic ECM Functionality

Full ECM Functionality

Source: “Can Google Solve Your ECM Problems?” Forrester Research, Inc., July 28, 2011

Casual

Controlled

Regulated

Governance

Page 20: AIIM Cloud Webinar - EMC Corporation

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Enterprise Sync, Share & Collaboration in the Cloud

• Business Requirements Seamless File and Folder Sync File Sharing and Collaboration Enterprise Mobile Access

IT Requirements Administrator Control Enterprise Security and Reliability Easy Deployment and End-User Support

Page 21: AIIM Cloud Webinar - EMC Corporation

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Full Enterprise Content Management

• Business Requirements Information Governance Controls (e.g. Records Management) Content Lifecycle Management Business Process Management Critical Mobile Access

• IT Requirements Same As Above Plus… Seamless Integration to ERP On-Premise System System Auditability Performance

Page 22: AIIM Cloud Webinar - EMC Corporation

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ITLIMITATIONS

USERDEMANDS

HARDWARE COSTLY AND CUMBERSOME

CONTROL CONTENT

RISK ADVERSITYSLOWS PRODUCTIVITY

ANYWHERE, ANYTIME, ANY DEVICE

ONLINE AND OFFLINE

DATA CONVERGENCE

Page 23: AIIM Cloud Webinar - EMC Corporation

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AccelerateApplication

Deployment Time

AchieveFlexible Computing

Capacity

ReduceOperationalOverhead

IN THE CLOUDGETTING IT RIGHT

Page 24: AIIM Cloud Webinar - EMC Corporation

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Case Study

• Solution - Invoice processing

• We are ‘Accountants’

• Managing performance, not servers

• Tighter SLA than we could put in place with our internal IT group

• ‘Bought licenses?’

Page 25: AIIM Cloud Webinar - EMC Corporation

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10 Critical Questions to Ask Your Cloud Provider

1. What is your data encryption philosophy and how, specifically, do you encrypt data?

2. How do you manage the encryption keys?

3. What certifications for data protection have you attained?

4. How much data replication is enough, and what level of data durability do you provide?

5. How much control do I retain over my data?

6. How do you ensure client (endpoint) security?

7. Can I leverage existing credentials and password policies and disable access immediately?

8. How do you isolate and safeguard my data from that of other clients?

9. How is activity in my account monitored and documented?

10. Can you continue to provide protection as my workloads evolve?

Page 26: AIIM Cloud Webinar - EMC Corporation

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Next Steps1. Contact Us:

www.emc.com/ondemand2. Need Help Understanding Your

Potential TCO?3. See how Lahey Clinic

leverages EMC OnDemand for Patient Records

4. Talk to a Cloud broker

Page 27: AIIM Cloud Webinar - EMC Corporation

In association with: Presented by:

Shadrach White

www.cloudPWR.com

@shadrachwhite

Thank You

Page 28: AIIM Cloud Webinar - EMC Corporation

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Questions?

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Tell us how we did today, and offer suggestions for topics of future events.

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