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AGILE TRANSFORMATION:DIFFERENCE BETWEENSUCCESS AND FAILURE
Sunil MundraPrincipal Consultant
• What Is Agile Transformation• Case Study: Not Successful
Transformation• Case Study: Successful
Transformation• Key Takeaways• Q&A
OUTLINE
• Adoption• Transformation• Change
WHAT IS THE DIFFERENCE?
4
ADOPTION VS. TRANSFORMATION
Adoption Transformation
Emphasis on Practices Emphasis on Values and Principles
Typically covers a part of the Organization
Covers the entire Organization
Focus in on ‘What You Do’
Focus is on ‘Who You Are’
Level of Disruption is relatively Low
Level of Disruption Is relatively High
Limited Impact on Business Outcomes
Maximum Impact on Business Outcomes
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CHANGE VS. TRANSFORMATION
Change Transformation
Subscribes to Vision Prescribes VisionFixes the Past and Current
Creates the Future
Driven by Tactics Driven by StrategyFocus on Methods & Processes
Focus on Mindsets and Beliefs
External Influence is High External Influence is Minimal
NOT SUCCESSFUL TRANSFORMATION
Health Care division of a Global Engineering Conglomerate, dealing in Medical Imaging Product
Product created initially with small hospitals as target. Strategy modified to cater to large hospitals as well
Senior Management mindset oriented towards traditional engineering
Development Team was offshore
ORG. CONTEXT
Challenges, post change in Strategy ‘Flood’ of new requirements Large and Unprioritized Backlog Delivery not aligned with Business needs,
therefore Business unable to keep up with competition
Excessive focus on speed of delivery resulted in high tech debt and therefore poor quality
Vicious circle of Unhappy Business and Demotivated IT
ORG. CONTEXT
Inadequate Buy-in by Leadership Poor Collaboration between
Business and IT Local Optimization Lack of Engineering Practices Focus on merely ‘Doing’ Agile,
and not on ‘Being’ Agile
TRANSFORMATION CHALLENGES
SUCCESSFUL TRANSFORMATION
Insurance division of a large financial conglomerate
Acquired another company twice it’s size Business started breaking down due to
Misalignment between Products Disconnect in IT Applications Differences in Culture
A ‘Courageous Leader’ launches Agile Transformation
Transformation Period: Approx. 5 years
ORG. CONTEXT
SUCCESS FACTORS
Solid Foundation Through Agile Adoption•Business and IT Collaboration
•Engineering Practices
•Culture of Learning and Continuous Improvement
SUCCESS FACTORS
Transformation Strategy•Define Target State and identify gaps with Current State
•Define the Scaling Approach
•Create Internal Champions
SUCCESS FACTORS
Change Management•Create Shared Vision
•Provide extensive Training and Coaching
•Relentless Focus on Mindset Change
SUCCESS FACTORS
Encourage Right Behaviours•Align KPIs
•Accountability at Team level
•Communities of Practice
SUCCESS FACTORS
Org. Level Changes•HR Policies
•Transition Middle Managers
•Agile Friendly Infrastructure
KEY TAKEAWAYS
KEY TAKEAWAYS• Leaders Transform First• Focus on ‘Being’ Agile• It’s a Long and Tough journey. Be Patient and Persistent• Introduce Change Management ASAP• Adopt Systems Thinking Approach
