Agile india2017 devops IT transformation

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    05-Apr-2017

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  • We were no different

    Thou shalt Transformcc: fdecomite - https://www.flickr.com/photos/21649179@N00

  • Digital solutions partner for your Business Agility;Be relevant and contemporary

    cc: Skampa - https://www.flickr.com/photos/22250058@N05

    Prasad I am in the intersection of enterprise discipline and start-up passionPrasad.Prabhakaran@holleyholland.comTweet: Pras_India

    mailto:Prasad.Prabhakaran@holleyholland.com

  • HolleyHolland group is FS focused Digital solutions & Consulting firm. Present in the market for more than 8 years, serving large global financial corporates in UK,

    US, Africa and Australia.cc: chase_elliott - https://www.flickr.com/photos/19746950@N00

    Currency trading technology

    Regulatory reporting solution Insurance digital platform

  • Global Customer Base

  • Every Enterprise IT want to be like this

    New ways of workingNew approach

    Customer alignment

    Focus on outcomes

    Open, transparent

    culture

    Agile development

    Innovation

    encouraged and followed

    through

    Data quickly analysed for

    dynamic decision-making

    Continuous development &

    integration

    Integrated development and

    operations (DevOps)

    Fast development

    with a stable infrastructure

    In-house tech teams co-

    located

    Collaboration

    Mobilise

    Quickly

    &

  • Mature teams / business units are trying be in the new world..

    High calibre multi-skilled IT talent New and renew at same time Work with new, unproven

    emergent technologies React very quickly to dynamic

    business needs Close interaction with third party

    ecosystems like social media, clouds etc.

    Flexible vendor contracts

    Need of the hour

    Very fast response times to customer needs

    High level of innovation Ready to take higher risks and fail

    fast and cheap Rapid decision making on funding Ability to realise business cases

    quickly

    To Attain

  • We were no different

    Thou shalt Transformcc: fdecomite - https://www.flickr.com/photos/21649179@N00

  • Its important to have a vison

    We are transforming the way we design, build and run technology which will allow us to thrive in an era of continuous technology disruption and compete with other forward thinking organisations.

    We are empowering our people to take end-to-end ownership of the products and services that are vital to our business.

    Nov Dec

    Phase 2

    Aug Sept Oct

    Phase 1

    Design, goals and enablers

    Trailblazer Service Lines

    Next wave Service Lines

    Q2

    3

    Q1

    3

    Q3

    3

    Q4

    3

    Design, support enablement and benefits tracking

    DevOps Teams

    DevOps and Agile Adoption

  • The Journey so far Established practice teams to support Agile, CI, Automated testing, DevOps

    engineering practices and LEAN thinking

    POD based team composition where a team owns end to end ; plan, build and run

    Building an integrated delivery method across different lifecycle Agile and SDLC.

    Established a Tooling Framework and deployed central tooling e.g. Confluence, JIRA, Jenkins and GitHub with significant group wide adoption already achieved.

    .

    RESTRICTED

    Methods& Practices

    Up-skilling team in Agile to improve the efficiency of technology delivery

    DevOps champions and evangelist as safety net

    Tools

    Undertaking a global transformation of the IT operating model, adopting the DevOps methodology to guide central activities such as tools adoption, OD change, process and policy changes

    Tackling Enterprise blockers e.g. Change Management.

    Clearing enterprise route-to-live process issues, adjust governance processes

    Operating Model & Process

    Training and Development

  • But challenges that we see

    1. Result / outcome oriented IT transformation : over emphasise on saving / productivity

    2. Alignment with multiple and diverse stakeholders / organisation silos Change management

    3. Lack of leadership alignment and business involvement 4. Duality of operating models related to new and renew.

    Legacy vs modern5. Adoption of newer technology / tools landscape /

    architecture Micro Services / API economy

    Top 5 Challenges

  • So how could we make the transformation more effective

    Areas where we can improve Why should we do it

    Subject matter alignment of different initiatives / programs DevOps, FSA, Data, Infra etc..

    Capabilities from these individual programs need to be applied in a certain order and in the context of a value stream / service to achieve a tangible benefit to the business

    Business & Leadership involvement, alignment & strategic engagement

    Visibility and transparency of tech landscape & dependency view helps to focus and prioritise the key target systems which are critical for business. Optimise ROI

    Big picture, information and strategic view of transformation

    Ability to optimise and target investmentCreate a Data shield to stay focused in the midst of distractions and help the business understand our environment

  • 12

    Overall business architecture view and corresponding tech landscape

    A prioritised view of critical services / platforms / application with respect to IT, business and both ( money making application vs efficiency improving application vs compliance related vs future ready applications)

    Initiative and targeted intervention heat map view with respect to spend for - top services / platforms / application Vs DevOps, Infra, FSA, Data etc..

    Risk and blocker view for top services / platforms / application

    Impact and outcome views of interventions on the top services / platforms / application

    What information is needed..

  • We need to understand our landscape.. in a way the business can understand

    cc: pamhule - https://www.flickr.com/photos/58571789@N00

  • We need to create different lenses to view the information

    cc: pHil____ - https://www.flickr.com/photos/66579298@N00

  • These need to be aligned in the context of a value stream or a service.

    cc: Lost Tulsa - https://www.flickr.com/photos/44706351@N00

  • Which we use to build an Operating Model..

    cc: wwarby - https://www.flickr.com/photos/26782864@N00

  • ..and allows us to optimise ROI by targeting Services/Applications which have high desirability, feasibility

    and viabilitycc: CIMMYT - https://www.flickr.com/photos/44760652@N05

  • We need to create an application/service selection dipstick to assist with prioritization

    cc: maclauren70 - https://www.flickr.com/photos/42386632@N00

  • ..and then make informed decision on where to focus

    cc: Shannon At Zeer - https://www.flickr.com/photos/22818259@N07

  • Summary

    DevOps as a catalyst for IT performance -Subject matter alignment of different initiatives / programs DevOps, Architecture, Data, Infra etc..

    Embracing heterogeneity Business involvement, alignment & strategic engagement Big picture, information and strategic view of transformation Walk the talk by leaders Developing engineering culture Do focus on business outcomes not just savings!

  • Building an engineering culture

    cc: Thai Jasmine (Smile..smile...Smile..) - https://www.flickr.com/photos/22193699@N04

    Thank you

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