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Mobile & M- Commerce: The Complete Picture Kevin Edwards, Affiliate Window kevin.edwards@affiliatewin dow.com @Awin_Strategy @Affwin

Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

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Page 1: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

Mobile & M-Commerce: The Complete PictureMobile & M-Commerce: The Complete Picture

Kevin Edwards, Affiliate [email protected]

Kevin Edwards, Affiliate [email protected]

@Awin_Strategy @Affwin

@Awin_Strategy @Affwin

Page 2: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

The Affiliate

Landscape

The Mobile Landscape

Page 3: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture
Page 4: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

True mobile measurement?

275%275%

260%260%

Page 5: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

Mobile device split (clicks)

Page 6: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

Mobile device split (sales)

Page 7: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture
Page 8: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

Daily split of sales – mobile vs. desktop

*w/c 13th February 2012

Page 9: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

The opportunity: 2011 into 2012

£23.2m518k23.7m9.3m

£28.3m405k

Page 10: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

Mobile basket dissected

Page 11: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

Top AWin advertisers with m-commerce sites with affiliate tracking in place

Page 12: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

The dilemma

• Hugely successful affiliate• Burgeoning sector worth c.£1bn• Over indexes on many customer quality indices• Created powerful retail brand (top 50 UK

Hitwise retail sites)• Offers range of promotional opportunities• Focused on demonstrating incremental sales• Multi-channel – 2011 app launched...

Page 13: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

The dilemma

Page 14: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

Missed opportunities?

DevMobile

“Probably.

My other app based on Dutch retailer bol.com, saw conversion increase from 8 to 12%:

a 50% increase in sales.”

Page 15: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

Does it make a difference?

2.1% sales through mobile

4.2% sales through mobile (with iPad)

3.1% sales through mobile

5.4% sales through mobile (with iPad)

Page 16: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

Does it make a difference?

Page 17: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

Follow the consumer

• 17% of mobile phone users downloaded a voucher on their mobile device in Q1 2011

• 32% of shoppers would not have bought it if they didn’t have a voucher

• 10% MVC traffic through mobile...

(Neilsen)

Page 18: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

Voucher insights

• High traffic, fewer sales• Female, high earners• iPhone/Android now neck and neck• Used to increase footfall & AOV • Connection speed issues• What impact will NFC have?• Strong offer = wider geographic

reach: B&Q

Page 19: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

• Affiliates are becoming multi-channel:– Understand the range of activity

• Incremental sales or minimising lost traffic?• Reporting requirements heightened• Tracking is a serious threat• Prioritise, test and optimise• Who knows how big mobile could be…?

Some final thoughts

Page 20: Affiliate Marketing Theatre; Mobile and m commerce - the complete picture

?Kevin Edwards, Affiliate [email protected] 7553 0354

Kevin Edwards, Affiliate [email protected] 7553 0354

Sign up for the Strategy [email protected]

Sign up for the Strategy [email protected]

Thank you!Thank you!