Mobile Device Management: Be proactive and maximize security

Managing the Mobile EnterpriseBefore the Mobile Revolution, IT had control over managing who and what was permitted on the network. Much of that control could be compromised as employees demand to tap into the corporate network, run critical applications and access sensitive data with their personal smartphones and tablets.

This new mobile workforce continues to increase productivity and effi ciencies within the enterprise. However, BYOD/CYOD has introduced a host of new challenges involving security, policy, governance, legal and cost.

How do you minimize security risks?

Do you have policies in place and are they being enforced?

Do you have the expertise to support multiple devices and platforms?

Are you able to control inventory and costs?

If you don’t have a mobile strategy and are unable to effectively manage and support devices, your business is at risk.

The Power of Mobile Device Management (MDM) Advocate Consulting’s comprehensive MDM service is a proactive solution that allows you to take back control and minimize risks associated with corporate-owned and individual-owned mobile devices.

Our MDM service provides the expertise required to meet the challenges of managing all mobile assets connected to your business. MDM is a full lifecycle management service that gives you the data and tools necessary to quickly respond to your business demands in the most effi cient and secure manner. Our MDM solution includes:

Centralized management of software distribution and corporate applications

Policy confi guration and enforcement

Mobile data security

Support for corporate and individual liable devices

Inventory management

Device provisioning and support

Help Desk support

Content Management

Device tracking and management

iOS, Android, Blackberry, Symbian and Windows support

International support

Did you know…

50% of companies have experienced a data breach due to insecure devices.

The Advocate Way We offer expert management, monitoring, reporting and help desk support. Our MDM solution enables you to proactively address your mobile demands and accelerate business decisions.

Manage: Ownership: Enroll employee, corporate or shared devices

Staging: Stage devices on behalf of other users to simplify environment

Device Registration: Existing devices in bulk or end-user self-registration

EULA: Create custom End User License Agreements

Enroll Restrictions: Block users or devices based on platform/version

Passcode: Require device passcode with confi gurable complexity, length, lock and wipe rules

Encryption: Enforce full device and storage card encryption

Restrictions: Lock down end user’s ability to use specifi c features, apps and web browsing

Compliance: Set up rules for non-compliant activities and compromised devices with automated responses

Privacy: Confi gure what data is collected and who can view it

Rules Engine: Set up rules that defi ne non-compliant events/activities and automated responses

Monitor: Dashboard: Track and view real-time device information via

interactive dashboards and portals

Alerts: Take action on compliance and event alerts as they occur

Updates: Update confi guration profi les on-demand and re-provision devices automatically

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Reporting and Analytics: Compliance: Statistics on number of devices in/out of compliance,

drivers and frequency of non-compliance

Device Statistics: number of registered devices by device type, operating system, version, ownership compliance

Risk Management: Score card and mitigation

Additional reports: Device Inventory, Applications, Content and Devices

Help Desk:Your IT organization may not have the time or expertise to respond adequately to mobile users. That’s one more reason why you should consider our MDM solution. We act as the single point of contact for all mobile software, usage and technical support issues and requests.

What makes us different from other solutions? Expertise. Our expert support professionals are highly trained and certifi ed. The help desk team has the knowledge and skills necessary to effectively support your end users in the timeliest manner – from activating a mobile device to troubleshooting a connectivity issue to resolving a carrier issue.

Help Desk service includes:

Tier 1 and Tier 2 support

Confi gurations, passcodes and other service requests

Policy support and enforcement

International carrier and multi-lingual support

Billing support

Mobile devices, OS, applications support

Dedicated toll free number and email address

Custom and third party application support

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