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Drive Your Own Drive Your Own Routes Routes Get on the Road to Communicating Your Own Message Online Cathleen Edgerly CATA Clean Commute Options

ACT social media & transportation presentation

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Presentation for 2011 Assoc. for Commuter Transp. Conference. How to communicate transportation via social media outlets & the importance of driving your own messaging with creative strategies.

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Page 1: ACT social media & transportation presentation

Drive Your Own Drive Your Own Routes Routes

Get on the Road to Communicating Your Own

Message Online

Cathleen EdgerlyCATA Clean Commute Options

Page 2: ACT social media & transportation presentation

Options: It’s your choice which direction you are going to take

“In the middle of difficulty lies opportunity.”~ Albert Einstein

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Strategy + Direction = Success

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Curse of Knowledge

Challenge:

Find a new way to get your message across.

Limited Space

What do you really want to say?

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Facebook Vs. Twitter

•Launched in 2004, over 750 million ACTIVE users!

•Share stories, contests, videos, your pics., or pics. from others.

•Open discussion

•Targeted advertising

•Customer Service tool

•Direct messages are good for some responses

•Forces you to be short & get to the point!

•Can be useful to connect with partners, highlight what our businesses are doing, etc.

•Credibility & Influence

•Don’t let it be just about press releases

•Don’t issue multiple postings of the same message

Facebook Vs. Twitter

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Possibilities are Endless

So many tools –it’s up to you

Marketing Customer Service Route detours Traffic

announcements Pass sales Events

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Make the Right ConnectionsThe Power of Partnerships, Pics, & Video

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Flashmob

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Social media is not a bullhorn

2-way communication Engage Share Hootsuite &other

monitoring tools

It’s Not All About You!

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It’s Not All About You!

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Cathleen Edgerly(517) 393-7433

[email protected]

www.linkedin.com/in/cathleenedgerly

www.facebook.com/cleancommute

www.twitter.com/cleancommute