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Copyright © 2016 Accenture All rights reserved. 2
Targets and constraints from regulators
Competition from new players in the value
chain
Rising costs from increased complexity
Distribution:
A business under threat
Change in customer behaviors and
expectations
Disruption in demand from new energy
technologies
Pressure to drive greater network
reliability from aging infrastructure
Copyright © 2016 Accenture All rights reserved. 3
Consumer behaviors and expectations are changing
% of consumers who would consider investing in becoming
power self-sufficient and not having to buy energy from their
energy provider
of consumers see reliable energy
delivery as an important factor to build
trust with their energy provider
91%
of consumers are interested in energy
management programs
69%
57%
Source: Accenture’s New Energy Consumer research program.
Copyright © 2016 Accenture All rights reserved. 4
Grid-related technical risks are a struggle
% of utility executives that expect an increase in grid faults (2016):
56% 54%
38% 37% 36%32%
Distributed renewablegeneration (low-voltage
connection)
Large-/utility-scalerenewables (medium-voltage connection)
Plug-in electric vehicles(PEVs)
Distributed combinedheat and power (CHP)
Microgrid operation Distribution-levelstorage
2014: 61%
2013: 41%2014: 53%
2013: 33%
2014: 42%
2013: 37%2014: 26%
2013: 19%2014: 40%
2013: 41% 2014: 28%
2013: 14%
Source: Accenture’s Digitally Enabled Grid research program.
Copyright © 2016 Accenture All rights reserved. 5
Competition from all sides is expanding
Products and
services
Utilities, digital energy
retailers, non-energy
providers, community
projects
Access to
capital
Value to
shareholders
License to
operate
Copyright © 2016 Accenture All rights reserved. 6
The biggest challenges distribution business are currently
facing
d
North America
• Controlling operating costs
• Increasing end-consumer
expectations
• Aging assets
• Aging workforce
Europe
• Reducing allowed regulatory returns
• Integration of distributed generation
• Maintaining the quality and reliability of
the power supply
• Aging workforce
dChina
• Increasing end-consumer expectations
• New competitors entering the value chain
• Decreasing demand
• Maintaining the quality and reliability of the power supply
• Aging assets
• Access to skills
Utilities executives believe these to be the biggest challenges currently faced by the distribution business
(Top three challenges including ties)
Source: Accenture’s Digitally Enabled Grid research program.
Copyright © 2016 Accenture All rights reserved. 7
The traditional electricity distribution model is no longer fit-
for-purpose
45%
of utility executives report facing significant
to major issues with a traditional
transportation model for distribution to
provide a sound foundation to meet their
distribution’s technical and financial
challenges
Source: Accenture’s Digitally Enabled Grid research program.
Copyright © 2016 Accenture All rights reserved. 9
Accenture believes that the most sustainable model will be the
distribution platform optimizer
Looking ahead in the next 10 years
Platform access
provider
Provides neutral
access to network to
independent players
expect their company’s
role to evolve towards
one that integrates
distributed energy
resources (DER) and
facilitates the market
for DER services—a
distribution platform
optimizer
66%
Europe
73%
Decoupled
integrated
utility
Removes volume
bias and
disincentive to
optimize
Smart grid
operator
New technology in
existing
management
paradigm
Distribution
platform optimizer
Provides optimal
outcome for overall
system
Utility executives
looking ahead in the
next 10 years
Copyright © 2016 Accenture All rights reserved. 10
What’s next?
Accelerate transition to
being a digital utility
Take action on talent and
culture gaps
Define roadmap of initiatives
in “no-regrets” capabilities
Invest in strategic assets –
battery storage, electric vehicles
and alternative fuels, grid
automation/sensing/control
Investigate corporate venturing,
partnership and joint venture
Define your plays in demand
response and beyond the meter
Pilot new solutions microgrids,
distribution communities, virtual
power plants
Copyright © 2016 Accenture All rights reserved. 11
Follow UsTwitter: @Accenture_Util
LinkedIn: Accenture Utilities
VisitFor more information on the Accenture
utilities, visit
http://www.accenture.com/utilities
About AccentureAccenture is a leading global professional services
company, providing a broad range of services and
solutions in strategy, consulting, digital, technology and
operations. Combining unmatched experience and
specialized skills across more than 40 industries and all
business functions—underpinned by the world’s largest
delivery network—Accenture works at the intersection of
business and technology to help clients improve their
performance and create sustainable value for their
stakeholders. With more than 373,000 people serving
clients in more than 120 countries, Accenture drives
innovation to improve the way the world works and lives.
Visit us at www.accenture.com.