The GENBAND OCS Converged Office solution allows the Microsoft OCS or Lync client application to in-terwork with carrier grade SIP telephony endpoints powered by the GENBAND C20/A2. This allows busi-ness users to retain the same rich set of carrier grade enterprise voice services they have today while tak-ing advantage of the Unified Communications ser-vices of the Microsoft OCS/Lync environment.

FeaturesC20/A2 carrier grade Hosted VoIP services are complemented with Unified Communication capabilities from Microsoft OCS/Lync • OCS/Lync can be integrated into existing VoIP lines infrastruc-

ture• New UC capabilities are provided by OCS/Lync• Business critical voice remains on C20/A2

Key Voice Features• Make call• Answer call• End call• Hold/retrieve call• Single step (blind) transfer• Consultative transfer • Deflect call

Solution Elements• Microsoft Office Communicator as a single client delivering unified

end user experience for IM, telephony, mobility, conferencing, and contact center

• Business-grade telephony with consistent access (both inside and outside the enterprise) to C20/A2 reliable business-grade telephony

• Software-centric integration using SIP (Session Initiation Protocol) with no hardware gateways delivering fewer points of failure

Service Provider Benefits• Service provider remains prime for voice processing, while

avoiding creation of additional enterprise communications islands and the operational challenges this presents

• Upsell opportunity to position advanced applications such as MeetMe audio/video conferencing, voice mail, FMC and network capabilities such as regulatory, billing, telephony VPN.

Business Benefits

• For enterprise customers who favor a carrier-hosted telephony solution

• Ability to protect an existing enterprise voice investment• Phased, low risk, low-disruption migration to Unified Communi-

cations • User base, job roles and enterprise infrastructure are not all

suited to pure soft-client telephony• Hosted telephony service integrated to OCS/Lync but can also

operate independently (regardless of OCS/Lync status) • No additional hardware required on enterprise site• Removes requirement to further optimize the desktop LAN for

delay-intolerant voice services • Users maintain existing telephone numbers/dial-plan

Supported Platforms• Windows XP, Vista and Windows 7

A2 INTEGRATION WITH MICROSOFT OCS/LYNC

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