A Look Ahead�Wide Area Data Services

A Look Ahead…Wide Area Data Services

WAN

DATA CENTER

BRANCH OFFICE

MOBILE WORKERS

© 2007 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL© 2007 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL

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Content

• CIO challenge

• Where are we now

• Where are we going


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A Macro Environmental Challenge for The CIO

Consolidation & Growth of Data

Increasingly Distributed Workforce

“Instant, Anywhere Access to Protected Data …for less”


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The Complete Enterprise Challenge

EMEA HQ/Data Center 1

HQ/Data Center 2

Large or Regional Office

Branch Office

Traveling Employees

Extranet Partners

Workers at Home

Remote Workers

What’s Happening Now


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Broad Vertical Participation

Tech/SoftwareService Providers

Retail/ConsumerTransportation/Logistics

US and International Government

Healthcare/Bio/PharmaEnergy

A/E/CMedia/CommunicationsManufacturingProfessional ServicesFinancial Services

While its early in terms of overall penetration, it is becoming a generally accepted componentof Distributed IT Infrastructure

While its early in terms of overall penetration, it is becoming a generally accepted componentof Distributed IT Infrastructure


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Gartner Take on The SpaceGartner Networking Hype Cycle, 2H 2007 – Gartner name for WDS is “WAN Optimization Controller”


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Wide Area Data Services Motivations

ApplicationAcceleration

SiteConsolidation

BandwidthOptimization

• Mobile Worker Acceleration• Windows File Sharing• Email• Web• ERP/CRM• Lotus Notes• NFS• FTP• Custom apps

• File servers• Email servers• Filers• Remote storage• Tape backup equip.• Off-site media mgmt.• On-line backup• Outsourced services

• Reduce WAN bandwidth• Avoid WAN upgrades• Expand narrow links• Fill up LFNs• Prioritize traffic• Protect VoIP quality

Disaster Recovery

• RTO Reduction• RPO Reduction• Remote site backup• Server replication• SAN replication• VM replication • On-line backup

Productivity Cost Savings Data Protection


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Which Applications are you Accelerating?

Windows File Sharing

Microsoft Exchange

MS-SQL Back-ended Applications

FTP

Custom applications

Backup / Replication

Thin Client (e.g. Citrix)

Oracle

Virtual Machines

SAP

SSL Encrypted Applications

Lotus Notes

Web-based applications

CAD

NFS (UNIX/Linux) File Sharing

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00%

• File• Mail• Web Based• Database


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How Much “Faster” are your Applications Now?

0

20

40

60

80

100

120

140

160

180

1x 2x 3 - 5x 6x - 10x 10x - 20x 20x - 50x 50x - 100x

No. of Respondents


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EchoStar Communications (Dish Network)

• Background▪ F500 Media/Broadcast Company

▪ 4,000 – 5,000 call agents

▪ Field over 300,000 customer calls per day

• Results

▪ Average Call Handling Time lowered by 20.5 seconds per call

▪ 85% Bandwidth reduction

• Key benefits▪ Hard Savings > $1M/month

▪ Better customer service and shorter wait times


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What infrastructure did you consolidate?

Windows file servers

Microsoft Exchange Servers

Application servers

SharePoint servers

Tape Backup

Web caches

Print Servers

UNIX file servers

Filers

SMS Servers

Application-specific content

caches

Other

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00%

• Windows• Exchange• Application• Sharepoint


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DCMA

• 12,000 employees, $850B worth of contracts

• 240 Locations

• 18 Regional Data Centers

What they accomplished:

• Millions of $s of Savings Through Consolidation & Virtualization

• Accelerate Access to Centralized Data

• Simplify Management

• Protect Data

Looking Forward

Where the Industry is Headed


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The Evolution of Distributed IT Infrastructure

Fast Packet Delivery Layer

(L2 & L3)

Application & Data Services Layer

(L4 to L7)

“Instant, anywhere access to protected data….

…at a lower cost”

“While essential…… just connecting the dots is not enough”


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Application & Data ServicesApplication & Data Services

A Layered Architectural Approach

Layer 2/3 Network Recognizes:Packets and Protocols

Traffic

Layer 4-7 Network Understands:Applications, Content, Users, Connections,

Sessions and TransactionsContext

Enterprise Network

What’s Ahead?● Acceleration Services

● Edge Services

● Scale Up & Down

● Visibility & Reporting Services

● Virtual Data

Network QoS and CoSNetwork QoS and CoS


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Secure Traffic

Thin Client

Expanding Application Fluency

DATA CENTERBRANCH OFFICE

CIFS

MAPI

SSL

HTTP

NFS

MS-SQL

MS Office

Lotus

SAP, Oracle, SaaS


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File Servers

Mail Servers

Filers

TapeBackup

Virtualized Edge Services

• Branch Office Consolidation▪ Most branches still have many local servers & suffer from bandwidth issues

▪ Many companies are in the process of some form of consolidation

▪ WAN Accelerators are the enabler

WAN

File Servers

Mail ServersWeb Servers

Storage

DATA CENTER

FilersTapeBackup

BRANCH OFFICE


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WAN

File Servers


Storage

DATA CENTER

FilersTapeBackup

v v v

v v

• Data Center Virtualization▪ VMware and other virtualization tools allow further consolidation at the DC

▪ WAN Accelerators are the enabler

▪ They even make VM DR backups up to 55x faster!

DC-to-DC Traffic

vBRANCH OFFICE


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WAN

File Servers


Storage

DATA CENTER

DNS/DHCP

AD Print

FilersTapeBackup

v

DC-to-DC Traffic• Branch Office Virtualization▪ There are still other servers at many branches

▪ They can be integrated into a Data Service Platform

ISAServer

Application Sensor

StreamingMedia

UTM

v v v

v vvBRANCH OFFICE


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Scale Up and Down

Branch

Data Center

Mobile PC Worker Mobile PDA Worker

Data Center

Extranet Supply Chain


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Visibility - 5 Performance Questions Every Administrator Wants to Answer

1. What are the performance pain points my users experience?

2. How long does it take them to access their data or use applications to do their jobs?

3. How effective are we at improving end user conditions?

4. What are my bandwidth consumption rates before & after optimization?

5. What are my connection counts and what applications (by port, URL, signature) and users generate them?

The New SLA

“x Second End User Response Time”for Reference Data/App


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Virtualized Data

~60% to 95%of Data is Repetitive

What if it could be removed?

CostsPerformanceManagement

ScaleIT Design and Architecture

Power, Cooling, Green

Virtual Private Network

Virtual Machines/Desktops

Virtual Data?


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The Data Services Layer (4-7) is a Cross Discipline Problem

Applications

LAN-like WAN performance

Networking

Overcome bandwidth and latency constraints

Storage

Consolidate and simplify


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It takes a Cross Discipline Teamwork Approach

• Networking

• Application Development

• Storage/Server

• Business Unit Leaders


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New Data Services Layer (4-7) Expertise Needed With IT

Understanding User Context is King

• Access Location

• User

• Application

• Device

• Activity or Use Case

• Data Source

New Role within IT

Thank You

Technology

A Look Ahead�Wide Area Data Services