Welcome • Can you hear me?

• New webinar layout “60 min tech talk”

• Apps in the Cloud… why won’t they use them

• Join in via the chat

• Guests

Brilliant, more new appsfrom the cloud!

Groups in Office365 is notexactly an app but it is new stuff that staff won’t use!

Groups in Office365 is actuallysharepoint!

“I think we should stop focussing on the technology”

Office365 is all about experiences

“I don’t think I’m ready for new experiences and I don’t think I’m ready for Groups”

Groups is a new way to work together

OK, OK already!So what do you get?

Conversations

Calendar

Notebook

Files

Storage

Invisible site collections

Anyone can create a group by default

But it can become chaotic without control

How does this and other cloud apps impact on IT Administration?

Valente PanattoniSenior Desktop Services Analyst

Impact of new tools to IT Admins

1.Office 365 at St George’s University of London

2.Office 365 group admin control

3.Should it be managed?

4.How should it be supported?

Office 365 at St Georges, University of London

•Migrated all customer mailboxes from an on premise Oracle mail system to Exchange online in the summer of 2014.

•Our main focus has been exchange online with no management of office 365 groups thus far.

•Should we use groups, sharepoint or yammer for team collaboration?•http://en.share-gate.com/blog/microsoft-modern-workplace

Office 365 groups admin control

•Ediscovery and Litigation Hold•Security and compliance

•Group Naming Policies

•Powershell management

•Dynamic group membership

•Obfuscate group membership

•Group expiry

Office 365 admin control

•Reporting and auditing•Group creation

•Group updates

•Membership changes

•Deletions

Should it be managed?

•Light touch approach to Office 365 group administration.•New Office 365 apps get used before IT have a chance to intervene.

•Anyone can create groups.

•Each office 365 tenant will have its own requirements.

•Considering the potential for internal / external sharing not managing could well create a security compromise.

How should use be supported?

•Training should be given to support our customers experience with office 365 groups.

•What groups can and can’t do.

•External mailboxes cannot be full members.

•Guidelines to curtail groups being created to no end.•At a minimum finding out if a team group already exists before creating a new one?

My contact details:

Valente Panttoni

Senior Desktop Services Analyst

St George’s, University of London

Email and skype: vpanatto@sgul.ac.uk

Tel: 0208 725 0233

Twitter: @valpan

How are apps from the cloud managed in your institution?

Is the release of such tools done in a coordinated way that involves all stakeholders?

Strategies are a good way of generating policies and guidelines when none exist. What strategy would cover this?

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How do we get everyone to use them?

Khalid JoomayeLearning and Development Manager

Staff Development PerspectivesKhalid Joomaye

Learning and Development Manager

St George’s, University of London

77% of people rate working in collaboration

with others as essential/very useful

70% of people use their own smartphone for

work-related learning

69% of people are motivated by technologies

that allow them to network and connect with

each other

People will say “this is great”, or “this is just what we need”, there is a flurry of emails, maybe the sharing of some resources, and then… nothing.

WIIFM?“What’s in it for me?”

Q: Why are you using such technologies within your organisation?

Q: What value does it offer those involved and the organisation?

Q: To control or not to control?

What happens outside the group is just as important as what happens within the

group!

Feel free to contact me:

Khalid Joomaye

Learning and Development Manager

St George’s, University of London

Email: kjoomaye@sgul.ac.uk

Tel: 020 8725 0696

@khalidjoomaye

What’s are the benefits for staff to adopt such new technologies?

How can we motivate them to use such tools?

What institutional strategies linked in this respect?

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Do we train on these tools and if so, how do we deliver the training?

Adrian SharkeySenior IT TrainerUniversity of Portsmouthwww.google.com/+AdrianSharkey

023 9284 3724

Do we train these tools?

● Original Scopeo Mail & Calendar replacement

o Drive, documents sheets etc available but not encouraged

● Initial takeupo Natural takeup by early adopters

o Pockets of use e.g. IS, Engineering

o Opinion leaders encouraging wider take up

● Formal trainingo IS Training provision encouraged further use

o Confidence for those that wouldn’t experiment with the tools

● Organisational Benefitso Unlimited storage space

o Easy to access cloud, any device, anywhere

o Easy collaboration & sharing

o Not just personal use, some depts abandoning K & N Drives in favour of Google Drive

How do we deliver training?

● Formal Trainingo Classroom delivery - modular sessions

Mail/Calendar

Drive - collaboration & sharing

App training - documents, sheets etc.

o Teaching days - overview of tools for academic staff

o Short sessions/briefings - e.g. what is Google+

● Informal Trainingo Google learning resources made available

o Online communities, sharing info & updates - particularly Google +

o Sharing good practice, flipped classroom techniques etc.

o On the job training - built in processes

o Using collaboration tools on programmes such as ‘delivering excellence’

What different types of Informal training have you tried out there?

Embedding training for students works well. How can you embed training for staff?

Which works best for Professional Service staff, bottom up approach or top down approach?

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Current trends appearing are the use of existing frameworks or creating your own.

Daniel ClarkSenior Lecturer

What is BPP’s core activity ?➢Students see digital literacy improved which enhances learning and employability

➢Faculty assist with this and act as role models

➢Managers support faculty in this process

➢Improved student experience, educational standard and efficiency

Project focused on action not research

The vision

What is BPP’s core activity ?Our guide - JISC digital literacies development framework

Functional access: “I have…”

Skills: “I can…”

Practices: “I use…”

Identity: “I am…”

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Tools selected

Anybody using the Jisc 6 element framework?

Jisc running a Digital Capability project and have invited institutions to take part in a pilot, anyone taking part?

So many frameworks out there, which are you using?

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Does it work, does it make a difference?

Annette WebbUCISA Digital Capabilities group member

So what now?... Digital Capabilities Report recommendations

1. UCISA work with other agencies.2. Strategic cross-institutional approach.3. Senior management involvement4. Share Toolkits etc.5. Holistic training opportunities6. Collaboration from national organisations7. Open educational and research resources8. Develop requirements and specs for commercial systems9. Partnership working10. Sharing existing good practice

JISC Digital Capabilities Frameworkhttps://www.jisc.ac.uk/rd/projects/building-digital-capability

Further reading

• 2014 Digital Survey Findings Report

http://www.ucisa.ac.uk/~/media/Files/publications/surveys/Digital_Capabilities_survey_report_2014.ashx

• Case Studies Report

http://www.ucisa.ac.uk/bestpractice/surveys/digcap.aspx

• JISC digital capabilities framework

https://www.jisc.ac.uk/rd/projects/building-digital-capability

• UCISA Social Media ToolKit

http://www.ucisa.ac.uk/socialmedia

Upcoming events

• Spotlight on Digital Capabilities Conference 25th and 26th May 2016

http://www.ucisa.ac.uk/groups/dsdg/Events/2016/digcaps.aspx

• Webinar in April – Digital Capabilities Survey, how was it for you?

http://www.ucisa.ac.uk/

Anyone attending the Spotlight on Digital Capabilities 2 conference in Birmingham on the 25th & 26th of May?

Have you got any good practises or approaches that you would like to share with 60 min Tech Talk?

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Contact details

Lorraine Barclay

St George's University of London

e: lbarclay@sgul.ac.uk

Annette Webb

York St John University

E: a.webb@yorksj.ac.uk

• Groups is just a new experience• There is a need for policies and guidance for

usage - Communications strategy?• Tools can help staff develop 70:20:10• Both formal and informal training works well• Use a framework• Recommendations include working together

and embedding

Our next UCISA DC 60 min tech talk

Digital Capabilities Survey: How was it for you? Hosted by Gillian Fielding

19th of April, 2016