5. open innov ict-platf

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ICT-based Creativity and Innovation

--oo--oo-- 5. Knowledge Innovation Factory

M.Missikoff Institute of Sciences and Technologies of Cognition

ISTC-CNR, Rome ([email protected])

Institute of Cognitive Sciences and Technologies

http://www.istc.cnr.it/



ToC

• Digital Methodologies and Tools for Innovation

• Enabling and Supporting Platforms

• The BIVEE Framework

• Doc-centred approach (Doc as a Knowledge unit)

• Macro-architecture: Knowledge Innovation Factory

• Doc Innovation Dependency Map

• Semantic-based collaboration – Enterprise Innovation Ontology Federation

Digital Methodologies and Tools

• The narrow path between rigid prescriptions and an unguided territories

• Soft Methodologies – Guidelines and Best practices – Innovation Patterns – Shared Innovation Space engagement

• A collection of advanced, flexible, enabling tools – Collaborative Content Management – Advanced Semantic KM – Collaborative workspace management – Data Analytics, BI, DSS, Simulation, Creative Problem

Solving, ...

Innovation Enabling Tools

A first list of relevant classes of tools • Enterprise Architecture modelling & management • Doc template & report management • Monitoring and assessment • Simulation and What-If tools • Knowledge representation and management • Knowledge search and retrieval (knowbots) • Text mining, Knowledge mining • Big Data Analytics • Knowledge and data visualization • Collaborative work and social computing • Reasoning engines, Decision Support Systems • Recommendation Systems, Collaborative Problem Solving

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... Testing a baseline Environment

Google, a ‘ready made’ environment for experimenting Collaborative Innovation

• Gdrive • GDoc • GForm • GSheet • Google+ • Hangouts And ... • Trello, for collaborative management

Innovation Support Platforms

Besides the listed advanced platforms that can be used for Innovation Support & Management, there are focused platforms:

Idea Management • Ideascale • Skild Innovation competency management • InnoCentive • OpeniSME Full lifecycle management • BIVEE

Ideascale

• Cloud-based Open Innovation Platform, employing the principles and practices of crowdsourcing

• Network for the development and growth of ideas

• Supported the Open Government Initiative of Obama

• Large installation base: – Non-profit and government organizations, colleges

and universities, small and large enterprises

www.idealscale.com

http://www.idealscale.com/

Skild

• Philosophy: competition-based business idea selection

• Online engagement platform

• Collect fresh new perspectives from your employees or the general public

• Attract people who share your beliefs

• platform and software for running competitions among different teams proposing different innovative ideas

• Organising auditors

• Tap into the wisdom of the crowd

http://www.skild.com/

http://www.skild.com/

InnoCentive

• Web-based community matching for scientists

• Research and development challenges managed within an Open Innovation Platform

• Post your ideas, get feedbacks (Seeker)

• Global network of 375,000+ diverse and creative thinkers and problem solvers (Solvers)

• Qualified users: Procter & Gable, La Roche, NASA, Nature, The Economist

www.innocentive.com

http://www.innocentive.com/

OpeniSME

• Largest (potentially) platform for competency searching and partnering (the whole Web)

• Targeted to SMEs

• Searches on publications, tech reports, projects, etc.

• Manages a dynamic directory of people, teams, organizations, and their expertise

• Retrieves addresses, contacts, etc.

• EU ongoing project: www.openisme.eu

http://www.openisme.eu/

BIVEE

Business Innovation in Virtual Enterprise Ecosystem

BIVEE Philosophy • Covering the whole Enterprise Innovation Lifecycle • Highly dynamic teams, evolving in the composition and

competencies, as innovation activities progress • Knowledge Innovation Factory, as an organization

paradigm • No defined workflows, but knowledge items to be

completed • No Knowledge Management skill required (scarcely

available in SMEs): Document-based approach • Guidelines represented essentially by:

– Templates of Documents to be created – Dependency constraints (ex. DocB requires DocA to be

completed) – Articulation of work based on 4 macro-phases: BIVEE Waves

Precondition

• Towards a full digital enterprise, all relevant information is digital (see UDE: Unified Digital Enterprise, see FInES Research Roadmap)

• Everything is documented, by people for people • What is not documented does not exist ... !!! • The enterprise knowledge is captured by a wealth

of document collections (preparatory of KB) • Documents need to be semantically enriched • Semantic annotation, tagging:

– document categories – Knowledge categories (ontologies)

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Innovation Patterns

• Derivation of Design Pattern research

• Reusable solutions to a commonly reoccurring problem

• Aimed at accelerating both the creation and adoption of innovations

• Push forward Collections of Innovation Patterns, to be suggested to innovators, in different contexts / situations

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Driving Ideas of BIVEE

• A Framework for the support of the whole Enterprise Innovation Lifecycle (EILC)

• Challenge: protect the freedom of invention while providing guidance and support to innovators

• Innovation seen as a collaborative knowledge building adventure

• Key actors are networked SMEs, operating in an Open Innovation Ecosystem

• Highly flexible and adaptable framework, to be used in different production sectors

Knowledge Innovation Factory

• Innovators get out of the ‘ivory tower’ of R&D Dept, and swarm in the whole enterprise, ecosystem

• Innovation permeates the whole enterprise, becoming a common practice / min state

• Alike the Quality Rooms invented by Toyota, we need to have the Innovation Rooms, where to meet periodically to invent, propose, challenge, ...

• Innovation rooms, everywhere in the enterprise, open to all

• A cultural shift, endorsed by management (and rewarding system)

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Knowlege Innovation Factory

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Production Map Raw

Materials,

Spare Parts

Final

Product

Innovation Map

Raw /

Enabling

Knowledge

New

Operative

Knowldge Business Innovation Space

(intangible

dimension )

(concrete

dimension)

Onto KR Biz Data

Internal Innovation triggers

External Innovation triggers

Value Production Space

KIF Operations

• KIF operates according to BIVEE Innovation Waves

• There are no processes, but Innovation Knowledge items – To be achieved: IKO (Innovation Knowledge Objective)

– Already created: IKA (Innovation Knowledge Artefact)

– Dynamic evolution: IKO evolves into IKA that can be later revised; IKO can be created / deleted in conditions require

• IKO / IKA are connected according to a dependency network

• The final outcome: InnoBoK, is the union of all the achieved IKA

Open Innovation K-Map

IKA: Released Docs IKO: Planned Docs

Document Dependency Map {...}

{...} External players’ Docs

{...}

{...}

POND

Inno BoK

Project progress frontier

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today

KIF Architecture

• Knowledge Innovation Factory UI, including Shared Semantic Whiteboeard

• Collaborative Innovation Monitoring and Management (with dedicated I-KPI)

• Innovation Knowledge Repository (IKR), including Open Innovation Observatory

• Open Collaborative Space for Creativity and Innovation

• Enabling Services Platform, to interoperate the different tools, subsystems, data sources

Shared Semantic Whiteboard

The

KIF A

rchite

cture

VIF User Interface

IKR I-Knowledge Repositories

MoMa Monitor& Management

OCS Open Collab Space

Enabling Technology Platform

…

SSWB OIO

Monitoring Dashboard

A Document-centric Approach

• A set of predefined (Document Ontology: DocOnto): – Knowledge Items (IKAs), Knowledge Sets

– Templates, to organise IKAs

Represented in a set of

• Structured Docs

• Set of Docs dependencies

• Transformations: state-based semantic descriptors (e.g., missing parts, achievement degree, ..)

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Enterprise Doc Categories

• Business Doc: describe the business transaction documents (invoice, Req for Quotation, Order, ...)

• Actors & Roles Doc: describe the competencies, skills, and capabilities, useful in value production (Yellow Pg)

• Domain Doc: capture the industry sector (Catalogues, BoM, ...)

• Process Doc: describe the production process (plan, build, manange, ...)

• Performance Doc: describe the indicators and the measuring methods, to keep performance under control (measurmenet methods, KPIs, ...)

• Report Doc: all the base studies and reports useful for innovation (technical reports, Feasibility studies, market analysis, ...) 24

Semantic Doc Management

• Semantic Descriptors of Docs are the missing ring between humans and computers

• InnoDocs give account of entities, phenomena and manifestations that make sense for humans (tech experts, business people, customers and suppliers, etc.)

• We need to make such knowledge fully available to computers ...

Let’s go semantics with Ontologies 25

What is what and Who is who

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The InnOnto Federation Each ontology is used to define the structures of

corresponding docs, supporting the generation of the related doc instances

• DocOnto – Document Ontology

• BusOnto – Business Ontology

• DomOnto – Domain Ontologies

• ProcOnto – Process Ontology

• PerfOnto – Performance Ontology

• AROnto – Actors & Roles Ontology

Besides the DocOnto, that defines the structure of the document, other ontologies contribute to ‘semanticise’ the content, with different points of view.

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Multi-Ontology Doc Annotation

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OrderNum5796

GREBECO – Calle Sol, 23 18003 –Granada (Spain)Ph. 958203734 Fax. 558282885Email: [email protected]

Date: 11-08-05

Seller Info

PERMASA GroupPedro Texeira, 8 28020 – MadridPh. 913301003 Fax. 913301005Email: [email protected] number: G12345678Contact: John Smith

ProductCode

Quantity ProdUnitCost(€)

ON229 Wardrobe 49*99 2 78.00

OP328Sheft unit panel60*175

1 59.00

OP481 Rear panel 2 20.00

OP873 Bunk bed ladder 1 21.00

OP874Upper bed for ayouth bedroom

1 65.00

Total(€) 341.00

Buyer Info

DescriptionAROnto

PerfOnto DomOnto

Purchase Order

BusOnto

InnoBoK Construction

I n f o in t e r n e s

F o n c t i o n s

N i v e a u x

P r é v is io n s d e v e n t e s

B e s o in s c lie n t s

D é f in ir e t r é v is e r la

p o lit iq u e q u a lit é

P o lit iq u e d 'a c h a t s e t

d 'a p p r o v is io n n e m e n t sB u d g e t

D é f in i e t r é v is e r la p o lit iq u e

d 'e m b a u c h e e t d 'é q u ip e m e n t

P r é v is io n s d e c o m m a n d e s

R e v u e d e d ir e c t io n q u a lit é

F ix e r le s p a r a m è t r e s

d 'a p p r o v is io n n e m e n t s

P la n D ir e c t e u r d e P r o d u c t io n

R é s iv e r le p la n n in g d e s r e s s o u r c e s

S t o c k s p r o d u it s f in is

C a r n e t d e c o m m a n d e

P la n d 'a c t io n s q u a lit é

A ju s t e r le s

p a r a m è t r e s

d 'a p p r o v is io n n e m e n t sP la n d e c h a r g e

A ju s t e r le s r e s s o u r c e s

S t o c k s d e p iè c e s

C o m m a n d e s f e r m e s

P la n n in g o p é r a t io n n e l d e

la q u a lit é

A ju s t e r le s p a r a m è t r e s à c o u r t t e r m e

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c a p a c it é

C o m m a n d e s e n r e g is t r é e s

L a n c e r le s a c t io n s q u a lit é

E n r e g is t r e r le s E / S d e p iè c e s

L a n c e m e n tA f f e c t e r le s r e s s o u r c e s

H = 1 A n n é e ( s )

2 0

P = 6 M o is

H = 6 M o is

3 0

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H = 1 M o is

4 0

P = 1 S e m a in e ( s )

T e m p s R é e l

5 0

H = 3 A n n é e ( s )

1 0

P = 1 A n n é e ( s )

I n f o e x t e r n e sG é r e r la Q u a lit é

G Q

G é r e r le s P r o d u it s

G P

P la n if ie r

P L

G é r e r le s R e s s o u r c e s

G R

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2 0

P = 6 M o is

H = 6 M o is

3 0

P = 1 M o is

H = 1 M o is

4 0

P = 1 S e m a in e ( s )

T e m p s R é e l

5 0

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1 0

P = 1 A n n é e ( s )

I n f o e x t e r n e sG é r e r la Q u a lit é

G Q

G é r e r le s P r o d u it s

G P

P la n if ie r

P L

G é r e r le s R e s s o u r c e s

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• A Complex Object, that is progressively built during the Innovation Project

Creativity Feasibility Prototyping Engineering

KIF in Action

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Whiteboard

Diary

Doc Network

W1 W2 W3 W4

DocOnto DomOnto BusOnto

PerfOnto

!

Idea

AROnto ProcOnto

Final InnoBoK

Video: www.youtube.com/watch?v=yogYkf-wRKQ

Innovation Teams

Next: 6/6.OpenInnov-Conclsion

Video BIVEE MD.mov

http://www.youtube.com/watch?v=yogYkf-wRKQ

