Travel is increasingly being booked on mobile devices, and users demand a fast, intuitive experience. 2 out of 3 mobile users expect pages to load in 4 seconds or less.1 We tested mobile load times for the top 100 global travel industry sites to see if they meet user expectations.

Performance is somewhat dependent on user’s device type.

Site owners should test across arange of devices to get a clearsnapshot of site performance.

2015 MOBILE TRAVEL WEB PERFORMANCEDO CUSTOMERS WANT A VACATION FROM YOUR SLOW SITE?

$2.36 TRILLION

The travel industrygenerates more than2

of all global online travel bookings will be from mobile devices3

mobile users say they expectpages to load in 4 seconds or less

25%

of mobile pages loaded outside theideal time of 4 seconds or less76%

cited slow load times ascause of abandonment on mobile travel sites 4

36%

overall abandonment rate in travel industry 441%

exceeded 10 seconds to load20%By 2019,

MOBILE ADOPTION IS TRANSFORMINGGLOBAL TRAVEL

PERFORMANCE CULPRITS

HOW DO DEVICES STACK UP?

MOBILE SITES FAIL TO DELIVER

THE BOTTOM LINE

2 3OUTOF

5.5SMEDIANLOAD TIME

iPhone 5

6.7SMEDIANLOAD TIME

iPhone 6

4.1SMEDIANLOAD TIME

Galaxy S6

OVERALL PAGE BLOATSite performance drops significantly after 1MB

Average site tested was 1.2MB

15% exceeded 2MB in size

JAVASCRIPT BLOATFastest site had less (or no) JavaScript than slower sites, and less slowdown from 3rd party scripts

Travel sites on average had 474KB of JavaScript

241KB for other e-commerce sites

IMAGE BLOATUsers expect pages to load as fast if not faster on smartphonesas compared to the desktop

22% of total load time was 945KB of images

Offering an m-dot site, t-dot site or mobile ready site is not a cure-all.

DOWNLOAD THE FREE REPORThttp://www.radware.com/mobiletravel_sotu2015/

FAST USER EXPERIENCE IS CRITICAL

© 2015 Radware, Ltd. All Rights Reserved. | www.radware.com

1 Keynote, The State of Mobile Software Quality, March 2014

2 Statista, Global Tourism Industry – Statistics and Facts, November 2015

3 Euromonitor, From the Online to the Mobile Travel Era, September 2015

4 Jumio, $24.5 Billion in Revenue Left on the Table by U.S. Retailers and Financial Services Last Year Due to Poor Mobile User Experience, August 2015