2015 MCN The Constant Transformation and Evolution of Information Management and Technology

The Constant Transformation and Evolution of Information Management and TechnologyPanelists

Jeff Steward Janet Strohl-Morgan William Weinstein Brian Dawson Carolyn Royston

Sponsored byDigital Strategies & Transformations SIGInformation Technology SIG

Moderated byDouglas Hegley

Image source: http://www.n2pub.com/web/wpc/uploads/constant-change-heraclitus.jpg

Ivan Vasilievich KlunDer Uhrmacher c. 1914Minneapolis Institute of Art 2007.85

Bonjour

Hi.

Jeff StewardDirector of Digital Infrastructure and Emerging Technology

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DIET

- Director- Associate Director- Digital Archivist- Technology Support Specialist- Technology Fellow- Collections Information and Database Specialist- Museum Fine Art Photographer I- Museum Fine Art Photographer II- Post production developer- Studio Coordinator- Permissions and Image Research Coordinator

The Harvard Art Museums—the Fogg Museum, the Busch-Reisinger Museum, and the Arthur M. Sackler Museum—advance knowledge about and appreciation of art and art museums. The museums are committed to preserving, documenting, presenting, interpreting, and strengthening the collections and resources in their care.

The Harvard Art Museums bring to light the intrinsic power of art and promote critical looking and thinking for students, faculty, and the public. Through research, teaching, professional training, and public education, the museums encourage close study of original works of art, enhance access to the collections, support the production of original scholarship, and foster university-wide collaboration across disciplines.

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The Path to SharingGlobal Access &

Discovery

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”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art MuseumThe Constant Transformation and Evolution of Information and Technology

John G. Bullock, American, 1854–1936Path in the WoodsPlatinum print, 20.7 x 15.2 cm Gift of John Emlem Bullock Estatex1973-78

Strategic Planning &Digital Transformation

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“Making the collections and exhibitions accessible to students,scholars, and visitors of all kinds.”“…increase access to the Museum and its resources for teaching, research, and engagement by expanding and enhancing physical and virtual access to the collections, investing in information technologies…”Class visit to the Works on Paper study room, fall semester 2015

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Example of an online record without curatorial approval. Source: artmuseum.princeton.edu

“Raw Data Now”

In 2009 Tim Berners-Lee, creator of the World Wide Web, told a TED conference that if cultural institutions opened their collections without limitations, they would “be used by other people to do wonderful things, in ways that they could never have imagined.” He then led the audience in a chant: “Raw data now, raw data now.” Source: Cannell, Michael. “New Online Openness Lets Museums Share Works with the World.” The New York Times 27 Oct. 2015. The New York Times Online. Nov. 2015.

“Raw Data Now”“Raw Data

Now”

Progress: Where are we now?

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Works of ArtAugust 2014 <9,000 publically accessible online

September 2014 44,832 publically accessible online

November 2015 51,157 publically accessible online

Today ~40,843 remain invisible to the public

Total 92,000+

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Example of an online record with skeletal data. Source: artmuseum.princeton.edu

“Content or Lack of Content”

Funding

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Chinese, Eastern Han dynasty, A.D. 25–220, Money Tree, Bronze with ceramic base,h. ca. 135 cm., Museum purchase, Fowler McCormick, Class of 1921, Fund, 1999-79

Collections Discovery InitiativeFast-tracked from July 2015 to June 2020

Objective To deliver a content-rich online presentation of the collection.Goals- Platform-neutral information infrastructure- Improvement of search capabilities and access methods- Conversion of analog to digital collections information- Online tools designed for faculty and students to support

teaching from and research of the collection- Capability of crowdsourcing in specialized knowledge

sectors- Object-based research, in coordination with curatorial

staff

Fundraising

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Minor White, American, 1908–1976, Devil's Slide, San Mateo County, California, 1947, Gelatin silver print, 9.2 x 11.6 cm. Gift of F. Jeffris Elliott, x1978-78 a, Reproduced with permission of the Minor White Archive, Princeton University Art Museum. Copyright © Trustees of Princeton University

Institute of Museums and Library Services Collections Stewardship Grant - Minor White Archive$99,483 with matching funds will enable >5,000 fully catalogued records with images published to the web

Infrastructure and Technological Foundation

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Data Layer

TMS Images

Labels/ Didacti

csArticle

s

Data Sources

Mobile Tours

Internet

Publishing

TeachingData

Applications

API Scripting

IIIF server technology

Linked Open Data

JSON

Cataloguing the Content

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Tools for Teaching & Research

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My Team = Talent

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Cathryn Goodwin Collections Information Manager

Jeff Evans Manager of Visual Resources/Photography

Matt Marnett Manager of Technology and Information Systems

Jill Oster Raiser’s Edge Systems Administrator

Marin Lewis Collections Information Associate

Madison Goforth Collections Information Associate

Sarah Brown Collections Information Associate

Allen Chen Collections Cataloguer / Minor White /Photographer

Elizabeth Larew Collections Cataloguer

Andrew Wilk Collections Cataloger

Marci Lewis Media Resources Associate

Crystal Qian Princeton University Student Intern

Margot Yale Princeton University Student Intern

Sean Walsh Long-term contractor/web developer

Collections Discovery InitiativeKey Concepts for Success

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Communication

Collaboration & Involvement

Buy-in

Teaching in the museum galleries.

Future

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Early example of a data visualization by Crystal Qian, Princeton University Art Museum Student Intern

Museum Exhibitions 2000 - 2007

Click a year to view all exhibitions in that year.

Click an exhibition to view all the works of art in the exhibition.

QuestionsWhat exhibitions were on display during the years 2000 to 2007?What works of art were in the exhibition?

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Princeton University Art Museum&

Harvard Art MuseumsCollaboration

Jeff StewardDirector of Digital Infrastructure and Emerging Technology

Harvard Art Museums &Advisor to the Collections Discovery Initiative

Princeton University Art Museum

Princeton University Art MuseumPhoto: Bruce M. White

Harvard Art MuseumsSource: Designboom.com

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Janet Strohl-MorganAssociate Director for Information & Technology

Princeton University Art Museum &Co-chair of the Digital Strategies and Transformation

[email protected]

artmuseum.princeton.edufacebook.com/princetonuniversityartmuseum

twitter.com/PUArtMuseuminstagram.com/princetonu_artmuseum

Thank you!

Historic, Yup'ikPlace made: Alaska, United StatesMoon mask, possibly early 19th centuryWood and pigmenth. 17.9 cm., w. 14.3 cm., d. 4.2 cm. Gift of Gillett G. Griffin2009-29

Digital Transformation at the

Philadelphia Museum of Art

Bill WeinsteinThe John H. McFadden and Lisa D. Kabnick Director of Information and Interpretive Technologies

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Museum Strategic Plan and Brand Initiative Goals for Intuitional Change

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Department of Information and Interpretive Technologies

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Digital Transformation Goals

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Infrastructure, Hardware, and Systems

Legacy Platforms, Siloed Data

Technology Skills Centered in IT

Tightly Structured,Less Participatory

Focused on Outcomes

Integrated Systems, Data Driven Decisions

Digital Thinking, Digital Skills Throughout the Institution

Collaborative, Agile, and Adaptive

Brand Management

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Brand Management

• Senior Management Team provides oversight and advises on major initiatives.

• Brand Action Group prioritizes projects, ensures cross departmental collaboration, and helps manage resources.

• Brand Champions serve as liaison for each department, identify needs and propose new projects and initiatives.

Digital Thinking Brand Initiative – CPIG

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Collection Presentation and InterpretationGroup (CPIG)

• Representatives from each curatorial department, education, interpretation, IIT, library and marketing.

• Charged with developing strategy for presenting the collection digitally.

• Jointly chaired by curator and associate director of interactive technologies.

Digital Thinking Brand Initiative – Intranet

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Intranet Development

• Representatives from marketing and communications, visitor services, editorial and graphics, library, retail, HR, and IIT.

• Charged with developing internal communications strategy, facilitating collaboration, and in[proving project management.

• Chaired by visitor services manager.

Digital Thinking Brand Initiative – Staff Training

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Staff Training

• Representatives from HR, IIT, development, marketing and communications, special exhibition and curatorial.

• Charged with developing program for staff training.

• Chaired by deputy director of development.

Funding Strategy

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Funding Strategy

• Annual presentation to Board of Trustees.

• IIT Advisory Committee meets three times a year. Members serve on Board and provide link to other board committees.

• Development liaison helps craft message, develops coordinated funding menu, and arranges presentations with potential donors.

All Presentations Include Discussion of Supporting Technologies

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Funding Strategy

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$1.1 Million in individual gifts for FY15

• IIT department staff and general operating support.

• Infrastructure projects.

• Interactives.

Thank you

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[email protected]

Digital Transformationat the

Canada Science and Technology Museums CorporationBrian DawsonChief Digital OfficerCanada Science and Technology Museums Corporaiton

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Digital Transformation at the Canada Science and Technology Museums CorporationBrian Dawson, CSTMCThe Constant Transformation and Evolution of Information and Technology

Who we are…

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CANADA SCIENCE AND TECHNOLOGY MUSEUMS CORPORATION


Relevance: Digital Citizenship

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A realisation that we must work with the world around us

A conscientious decision to be relevant to our constituents

A bias toward action


Digital has disrupted business models

Irrelevant services

Irrelevant culture

Google and Facebook culture

Digital irrelevancy is our BIGGEST cultural threat

Institutions are Threatened


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Digital Delivery: Changing the Channel

Gaming and Gamification

Open Data, Science and Culture

3D, AR, and VR

Crowdsourcing

Video production and distribution

Virtual Education

Digital “Reboot” of the Museum

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Digital Tranformation at the Canada Science and Technology Museums CorporationBrian Dawson, CSTMCThe Constant Transformation and Evolution of Information and Technology

Open Data

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Museum “Reboot”

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Human Resources:Organization

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Information

Technology

Web, Social & Digital Media

VP PublicAffairs

InteractiveTechnology

ChiefDigitalOfficer


Investing in Human Resources: Digital Storytelling

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Innovation Teams

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Product Release Backlog

Sprint Backlogs

Sprint 1 Sprint 2 Sprint 3

Release

Agile Development


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Digital Transformation> Develop and nurture a digital culture> Relevance: connect with human stories> Engage in today’s world> Empower innovation > Foster partnerships> Agile execution> Acceptance of failure / small bets

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Thank you

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Brian [email protected]@briandawson


A Year on the Outside Looking inCarolyn RoystonIndependent Consultant

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Focus of work

• Work with cultural and heritage organisations to kick start and sustain a digital transformation process

• Focus on maximising digital opportunities & solve internal organisational challenges

• Provide strategies, techniques, tools and digital skills development

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In the last year• Worked with a range of organisations

• Museums, Heritage and Arts

• Large and small

• Different stages of digital development and maturity

• Similar organisational challenges around digital

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Focus of work

• Help Senior Management teams to move away from a digital strategy and focus on creating a set of strategic priorities where digital is embedded and fundamental

• Move from siloes of activity to a digital ecosystem

• How to effectively manage the change and growth of digital roles and responsibilities across the organisation

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My 5 takeaways on Digital Transformation and organisational change

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1. Digital transformation requires Leadership

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2. A Strategy for the whole organisation

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3. Introduce a culture of innovation

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4. Focus on delivery

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5. Transform your people

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Thank you@caro_ft

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Thank you Panelists!

Questions?

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