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Vodafone and Ericsson: Building the Future of Converged Multimedia
March 29, 2008
Gabriel Tavridis, Dafina Toncheva, Alex Salazar, Dan Murillo
The challenge for Vodafone: The multimedia industry is growing, how will
Vodafone get a piece?
The Industry: it’s hot in here
Vodafone
Suppliers• Network
• MM Content
Competitors• MNOs• Cable
Market• $150B in 2011
• Few substitutes
BTE• Network• Content• Brand
Customers• Saturated
Multimedia Industry Value Web
Content Production Aggregation Distribution Portals &
SearchTransport &
DeliveryCustomer
Experience
Advertising
Issu
e
Vodafone risks becoming a pipe
Vodafone Strategy: Create value by expanding upstream
Distribution Portals & Search
Transport & Delivery
Customer Experience
Advertising
Strategic Initiatives
Infrastructure Improvements
Ubiquitous Content Delivery
Targeted Advertising
Interactive User Experience
Customer Scenarios
Before going to bed, Bob purchases an episode of CSI
Vodafone
Ericsson
• IPTV/VOD•Broadband•Authentication•Billing
InfrastructureImprovements
Reve
nue One-Time Transaction Revenue
On the train to work, Bob resumes watching CSI
Vodafone
Ubiquitous ContentDelivery
Ericsson
• Device Management • DRM • Handset
Reve
nue Subscription Fee & Data Service
At work, Bob receives a special offer for Celtics tickets
Vodafone
TargetedAdvertising
Ericsson
• CRM• Advertising Platform• LBS• Billing
Reve
nue Advertising Revenue & Transaction Fees
At the game, Bob snaps a photo & shares it with friends
Vodafone
Interactive User Experience
Ericsson
• Online Storage• Sharing Services
Reve
nue Bob: Subscription Fee & Data Service
Friends: Advertising Revenue
Enabling Technologies
Advertising PlatformAd
verti
sing
Pla
tfor
m
Data mining / User analytics
Customer segmentation
Targeted advertising to subscribers
Performance measurement
Bene
fits Boost mobile revenue
Anticipate subscriber needs
Software application: Managed-as-one
Ubiquitous Content DeliveryBe
nefit
s Drive data consumptionProvide unified customer experience
Multimedia content accessible from all devices
Online Storage/ SharingBe
nefit
s
Drive data consumptionEnhance customer experience
Gather data on user preferences
Ericsson Infrastructure
• Location info• Date info• Other metadata
Vodafone ARPU to increase as services get rolled out
ARPU Growth Projections, 2008-2012 € 2008 2009 2010 2011 2012Base ARPU/Month 43.9 42.6 41.3 40.1 38.9Advertising Platform 0.0 0.7 1.1 1.5 1.7Ubiquitous Content Delivery 0.0 10.0 12.0 13.8 15.2Online Storage & Sharing 0.0 2.0 2.0 2.1 2.1New ARPU/Month 0.0 55.3 56.4 57.4 57.8% Increase 0% 30% 37% 43% 49%
Ericsson total solution offering
Business Consulting
Integration & Network ServicesAdvertising
PlatformUbiquitous
Content DeliveryOnline Storage &
Sharing
Managed Services
Ericsson Tomorrow
Technology Provider
Vodafone Tomorrow
Multimedia Enabler
Vodafone Today
Mobile Carrier