De Impact van Cloud in de Supply Chain

Peter de Haaspeter.dehaas@breinwave.nl@dehaaspeter

Nationale Voorraaddag

Agenda

• Introductie• Abecon Breinwave• De markt • De Cloud• De Cloud & de Supply Chain• Samenvatting

http://www.peterdehaas.net/

http://nl.linkedin.com/in/peterdehaas

http://www.twitter.com/dehaaspeter

http://www.facebook.com/dehaaspeter

Introductie

• Naam, Bedrijf, aantal medewerkers• Wat hoopt u uit vandaag te halen | welke vragen

heeft u?

Abecon groep

Bedrijf in verbinding

Klantinzicht

Social

Mobiel

.Net/Apps

Portals&Webshop

Dynamics Integratie

CRM/CRM OnlineBI: ZAP/SQL

Yammer & Office365

Gestructureerd

Ongestructureerd

Onze klant scenario’s

Onze werkwijze

One stop shop

Het fundament onder Breinwave

We kijken vooral naar welke voordelen de klant uiteindelijk heeft ervaren.

In elke fase van de samenwerking inzicht in wat we leveren en wat je mag verwachten.

Back Office en Front Office competenties onder 1 dak.

Microsoft platform

Cloud Innovatie

Platform biedt meer dan “best of breed”.

Cloud geeft ruimte om je te richten op innovatie en business focus.

SocialMobility

mobile appswill bedownloadedin 2012

Total digital content will grow

48% from 2011

Mobility

Data security concerns=

91% of organizations expect to spend on mobile devices in 2012

1/2 of companies expect to use internal social network apps in 2012

2.7 zettabytes in 2012

>80% of new apps in 2012 will be distributed/deployed on clouds

32%of businesses are likely to invest in BI and analytics in 2012

from infrastructure to application platforms

The strategic focus in the cloudwill shiftin 2012In 2012, mobile

devices will outship PCs by more than

2:1and generate more revenue than PCs for the first time

85BILLIO

N

Social networking will follow not just people but also appliances, devices and products

34% of CIOs say technology as a service (cloud) will have the most profound effect on the CIO role in the future

2/3 of mobile apps developed in 2012 will integrate with analytics offerings

49% of CIOs rank BI as the top project priority for 2012

Big dataCloud

4 megatrends die dit decennium domineren

Industrie trends

DevicesDEVICESCloud Mobility

WORLDWIDE SMALL-MID SIZED BUSINESS IT SPENDING WILL APPROACH

Source: IDC Worldwide SMB 2012 Predictions

BILLION IN 2012.

95%USING AT LEAST ONE SELF-PURCHASED DEVICE FOR WORK.

OF WORKERS

REPORT

Source: Forrester Research Inc., Welcome To The Multidevice, Multiconnection World, Jan. 2011 Base: 3,900 US online adults

71%REQUIRE TECHNOLOGY THAT ENABLES THEIR STAFF TO WORK ANYWHERE AT ANY TIME.

OF SMALL-MID SIZED BUSINESSES

Source: Edge Strategies survey commissioned by Microsoft Corp., “SMB Business in the Cloud 2012,” Feb. 8, 2012

$542

Gartner Hypecycle

Gartner Hypecycle

Gartner Hypecycle

De ‘nieuwe’ CIO • De 4 nieuwe Personas

van de nieuwe CIO• Infrastructuur gericht

• Verlagen van kosten• Inzicht gericht

• Geeft bedrijfsverantwoordlijken concrete inzichten (B.I.)

• Integratie gericht• Verbinden van interne en

externe ‘ecosystemen’• Innovatie gericht

• Grote stappen door testen van nieuwe technologie

1 2

3 4

Cloud

Datacenter TransformatieMicrosoft Datacenters

Generatie 4

Modulair datacenter(toekomst)

Generatie 1

Co location

Generatie 2

Dichtheid

Generatie 3

Containers

ContainersSchaalbaarheid

IT PAC(Pre-Assembled

Components)Schaalbare en duurzame

datacenters

Rack Density and

sustainability

ServerCapaciteit

Latest generation Datacenter

Cloud computing taxonomyTraditional IT IaaS PaaS

Storage

Servers

Networking

O/S

Middleware

Virtualization

Data

Applications

Runtime

Storage

Servers

Networking

O/S

Middleware

Virtualization

Data

Applications

Runtime

You m

anage

Managed b

y v

endor

Managed b

y v

endor

You m

anage

You m

anage

Storage

Servers

Networking

O/S

Middleware

Virtualization

Applications

Runtime

Data

SaaS

Managed b

y v

endor

Storage

Servers

Networking

O/S

Middleware

Virtualization

Applications

Runtime

Data

Ch

oic

es

Ch

oic

es

Een manier om naar ‘Cloud’ te kijken

Fu

nd

am

en

tals

Fu

nd

am

en

tals

Application Programming

Scale Out

Automated Service

Management

High Availability

Multi-Tenancy

Off PremisesOn Premises Location

Infrastructure

Business model

Ownership

Management

Homogeneous

Heterogeneous

CapEx OpEx

Own Lease/Rent

Self Third Party

Usage

Com

pu

te

Time

Average

Inactivity

Period

“On and Off “

On and off workloads (e.g. batch job)Over provisioned capacity is wasted Time to market can be cumbersome

Com

pu

te

Time

“Unpredictable Bursting“

Average Usage

Unexpected/unplanned peak in demand Sudden spike impacts performance Can’t over provision for extreme cases

Average Usage

Com

pu

te

Time

“Growing Fast“

Successful services needs to grow/scale Keeping up w/growth is big IT challenge Complex lead time for deployment

Com

pu

te

Time

Average Usage

“Predictable Bursting“

Services with micro seasonality trends Peaks due to periodic increased demandIT complexity and wasted capacity

Workload Patterns Optimal for Cloud

Microsoft Cloud Diensten

Microsoft Software

Productiviteit

Samenwerken

Server & ApplicatiePlatform

Desktop beheer

Business Applicaties

Communicatie Identiteit

Voorbeeld : Microsoft Platform

Technology Economic Business

Centralized compute &

storage, thin clients

Optimized for efficiency due to

high cost

High upfront costs for

hardware and software

PCs and servers for distributed

compute, storage, etc.

Optimized for agility due to

low cost

Perpetual license for OS and application software

Large DCs, commodity HW,

scale-out, devices

Order of magnitude better

efficiency and agility

Pay as you go, and only for

what you use

Generational Shift

Evolution on the past ten years

Strategic Business Leadership

Enabling BusinessExcellence

Transforming IT Environment

Big Data

ConsumerizationRealtime

Self ServiceShared Services

Virtualize

Standardize

Automate Outsource

Consolidate Social

Mobile & Apps

The Role Of The CIO Is Evolving…

Strategic Business Leadership

Enabling BusinessExcellence

Transforming IT Environment

Information Technology

Information Systems

Data Processing

Business context

• creativiteit, time to market, verbeteren en vernieuwen van het assortiment, organisatie “ever changing”, entrepeneurship, outputgericht, cultuur van individueel denken en initiatief

Product Leadership

• oplossingen voor 1 klant, bevoegdheden bij werknemers die het dichtste bij de klant zitten, co-creatie, selecteren van klanten, maatwerk, klant centraal cultuur

Customer Intimacy

• probleemloze levering, minste tijd, grootste gemak, hoge service, standaard/centrale processen en transacties

Operational Excellence

Beste Product Dicht bij de klant Beste Prijs/Efficiëntie

Bron: Treacey&Wiersema

Supply Chain Management

Supply Chain Management

Managing End-to-end Networks

Supply Chain – End-to-end Performance

Supply Chain – Traditional Definition

Logistics, transportation, warehousing, …possibly purchasing ….[OPERATIONAL]

30

= Supply Chain

31

Supply Chain – Future

…An integrated focus on the global flow of goods-cash-information across the value chain [STRATEGIC]

BUY

MAKEMOVE

SERVE

PLAN

SERVE & SELL

MOVE MAKE

BUY$

COMPUTING – a quick history

An evolution …..increase in speed and ubiquity, decrease in costs

32

Punch card

Mainframes

Mini Computers

PC Client-Server

Cloud & Mobile

Internet

33

1. InfrastructureHardware, Data Centre

2. MiddlewareIntegration

3. DevelopmentTools, Code, Testing &

Support

5. Business Process

4. ApplicationOn-premise, Licenses

TR

AD

ITIO

NA

L

-- I

T

DR

IVEN

END USER

Infrastructure-as-a-ServiceIAAS

Integration-as-a-ServiceCloud Integration, Cloud EDI, SOA

Development-as-a-ServicePlatform-as-a-Service, Open Source, SOA

Business Process Outsource

BPO, Managed Services, ITeS

Software-as-a-ServiceHosted Single/ Multi-tenant, Usage-based

CLO

UD

--

EN

D U

SER

D

RIV

EN

SP

EED

Y

AFFO

RD

AB

LE

A

GIL

E

VISIBILITY &

REPORTING

eInvoicing

E-Commerce

Master Data & SKU Rationalization

Multi-Channel Integration

EDI & Web PO, Invoice, ASN

Scan-based Trading

SC Infrastruvure(ERP, WMS, etc)

SAAS, Cloud & de supply chain top Initiatieven

35

DATA & COMPLIANCE

Verleden

BUSINESSPROCESS &

PRODUCTIVITY

Heden

INSIGHT & ACTION

Toekomst

supply chain prioriteiten

Bedrijf in verbinding

Klantinzicht

Social

Mobiel

.Net/Apps

Portals&Webshop

Dynamics Integratie

CRM/CRM OnlineBI: ZAP/SQL

Yammer & Office365

Gestructureerd

Ongestructureerd

Zeer snelle adoptie

IMEmailPhone Voice & Video

Social Networking

Evolutie van Enterprise Communicatie

Shift van Email en IM naar Social

Waarde toegevoegd door inzet van Social Technologieën op gebied van samenwerken vs andere voordelen

Bron : McKinsey Global Institute Analysis

Voordelen door intern gebruik van Web 2.0 toepassingen

Bron : McKinsey Global Institute Analysis

Verbetering van communicatie en samenwerking kan leiden tot 20-25% productiviteitsverbetering

Bron : McKinsey Global Institute Analysis

Integratie

The Evolution of Enterprise Integration

CRM

HR

E-Commerce

ERP

HR

CRM E-Commerce

ERP

Business Partner

CRM

HR

E-Commerce

ERP

Business Partner

“Spaghetti” Point-to-

Point

Integration Broker

(EAI/B2B)

Enterprise Service Bus

What’s Next?

?

Integratie – ERP Centric

In-houseLOB

RFID

SAP

OrchestrationBusiness Rules

Engine

Business Activity Monitoring

Customers

Partners

SiebelIBMMainframe

Integratie Platform / ‘ESB’Seamlessly integrate disparate systems and business partners

BizTalk Server

Hybrid

B2B

Bring the Cloud to your Enterprise

serversdatabase

sapplication

s

Your Data Center

Windows Azure

Storage

Bring the Cloud to your Enterprise:Infrastructure

serversdatabase

sapplication

s

Your Data Center

Active Directory

SharePointSQL Server

Windows Azure

Virtual Network

Storage

Bring the Cloud to your Enterprise: Integration

BizTalk Server

serversmainfram

edatabase

sapplication

s

Your Data Center

Service Bus

Integration Service

PartnersSaaSApps

Windows Azure

Integration service on Windows Azure

Extensible PlatformCustomized solutions for you scenarios

Managed Service Focus on business challenges

Config-Driven ExperienceLower time to market & cost of development

Cloud-Scale ESBCost effective, scalable infrastructure

Roadmap Integration Service – Quarterly releasesBreadth Investments• Enterprise Service Bus for Cloud and On-Premise• Support for long-running business processes• Business Analytics & Insights

Depth Investments• Out-of-the-Box SaaS Integration• Domain-specific Accelerators

BizTalk Server – 2 year Release cadence• Enterprise Service Bus for Cloud and On-Premise • Expand integration scenarios through Service Bus• Continue to improve development, deployment, performance,

connectivity, etc.

Architectuur Klant specifiek Architectuur Framework

Customer Lifecycle

Cloud Cloud Workshop

Cloud AnalyseCloud

Business CaseCloud

Projectenkalender

Oplossingen: Social CRM Bedrijf in

Verbindingo BIo Portalso Webshopso Mobielo Integratie

Resultaten• Visie• Oplossingsrichtin

g

• IST situatie• Doelstellingen• Eisen en wensen

• SOLL situatie• IT Roadmap• Business Case

• Detail oplossing• Projecten

Kalender

• Gevalideerde oplossing

• Geïmplementeerde oplossing

• Beheerde oplossing

• Solution Workshop

• Inspiratie over de mogelijkheden van nieuwe technologie

• Gericht op verbeteren van bedrijfsprocessen

• Met vertegenwoordigers van de IT- en de business organisatie

• Infrastructuur Optimalisatie Analyse van (delen van) de ICT omgeving

o Infrastructuuro Processen o Organisatie

• Gewenste ICT omgeving

o Infrastructuuro Processen o Organisatie • ICT

volwassenheids-model

• Financiële business case

• In detail uitgewerkte klantoplossing

• Prioriteiten, planning en budget en afgestemd op eventuele andere (ICT) projecten in uw organisatie

• Proof of Concept met focus op functionele en technologische aansluiting van de oplossing.

• Validatie van de eisen en wensen uw organisatie

• Implementatie en uitrol, van de uitgewerkte oplossing.

• Organisatorisch, Technisch en/of Functioneel beheer (op delen) van de uitgewerkte oplossing

© 2

01

3 B

rein

wave

Architectuur Workshop

Documentatie mensen | processen |

technologie

Fase BeheerImplementatie

Proof of ConceptOplossingAdviesInventarisat

ieInspiratie

Flexibele Aanpak

Vervolgstappen

Ga ermee testen : geen / lage opstartkosten

Maak uw eigen Cloud Roadmap

Onderzoek de mogelijkheden van Cloud Opplossingen

Presentatie downloaden : peter.dehaas@breinwave.nl

http://www.breinwave.nl

http://www.linkedin.com/company/breinwave

@breinwave

Bijlage

We respect your privacy

You know ‘where’ data resides, ‘who’ can access it, and

‘what’ we do with it

Compliance with World Class Industry standards verified by

3rd parties

Independently Verified

Your Privacy Matters

Leadership in Transparency

The trust principles

Excellence in Cutting edge security

practices

Relentless on Security

Cohesive Process Combining 4 Pillars

At Microsoft, our strategy is to consistently set a “high bar” around privacy practices that support global standards for data handling and transfer

Privacy at Office 365

No AdvertisingNo advertising products out of Customer DataNo scanning of email or documents to build analytics or mine data

Data PortabilityOffice 365 Customer Data belongs to the customer Customers can export their data at any time

No Mingling

Choices to keep Office 365 Customer Data separate from consumer services

Transparency

Where is Data Stored?Clear Data Maps and Geographic boundary information provided‘Ship To’ address determines Data Center Location

Who accesses and What is accessed?Core Customer Data accessed only for troubleshooting and malware prevention purposes Core Customer Data access limited to key personnel on an exception basis

How to get notified?

Microsoft notifies you of changes in data center locations

At Microsoft, our strategy is to consistently set a “high bar” around privacy practices that support global standards for data handling and transfer

Office 365 compliance

ISO27001ISO27001 is one of the best security benchmarks available across the world. Office 365 first major business productivity public cloud service to implement rigorous ISO security controls on physical, logical, process and management

EU Model ClausesOffice 365 is the first major business productivity public cloud service provider willing to sign EU Model Clauses with all customers.

EU Model Clauses a set of stringent European Union wide data protection requirements

Data Processing AgreementAddress privacy, security and handling of Customer DataGoing above and beyond the EU Model Clauses to address additional requirements from individual EU member statesEnables customers to comply with their local regulations

We are the first and only major cloud based productivity to offer the following:

Office 365 compliance

US Health Insurance Portability and Accountability Act HIPAA is a U.S. law that requires HIPAA covered entities to meet certain privacy and security standards with respect to individually identifiable health information.Microsoft is offering to sign the Business Associate Agreement (BAA) for any Microsoft Enterprise Agreement customer. The BAA helps enables our customers to comply with HIPAA concerning protected health information.

EU Safe HarborEU generally prohibits personal data from crossing borders into other countries except under circumstances in which the transfer has been legitimated by a recognized mechanism, such as the "Safe Harbor" certification.

Microsoft was first certified under the Safe Harbor program in 2001, and we recertify compliance with the Safe Harbor Principles every twelve months.

Comply with additional industry leading standards

Service security– defense in deptha risk-based, multi-dimensional approach to safeguarding services and dataSECURITY MANAGEMENT

NETWORK PERIMETER

INTERNAL NETWORK

HOST

APPLICATION

DATA

USER

FACILITY

Threat and vulnerability management, monitoring, and response

Edge routers, intrusion detection, vulnerability scanning

Dual-factor authentication, intrusion detection, vulnerability scanning

Access control and monitoring, anti-malware, patch and configuration management

Secure engineering (SDL), access control and monitoring, anti-malware

Access control and monitoring, file/data integrity

Account management, training and awareness, screening

Physical controls, video surveillance, access control

Work together

Conduct effective meetings

Host and participate in more effective online meetings with multiparty HD video conferencing and screen sharing

Create and share OneNote digital meeting notes within a Lync meeting live during the meeting

Easy project collaboration

Manage all documents for the project with the SharePoint view from Outlook.

View your project progress in a single view on the team site.Manage all your team communications

with Site Mailboxes that provide access in Outlook to the latest versions of emails and documents

Share directly from your Office Applications

Share withcustomers & partners

Share documents with customers and partners from SkyDrive Pro

Integrated social experience

Follow people, documents, sites and tags

Post updates to let your colleagues know what you're working on

Get updates from social sites right inside contact cards