SAP Workflow Course

Section 15A-01: Reporting November, 2001

SAP Workflow Course – Section 15A-01: Reporting 2

Reporting

Contents:

• Reporting Tools

• Reports

• Analysis

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Reporting: Objectives

At the conclusion of this section, you will be able to:

• Execute workflow reports

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Reporting: Business Scenario

• Many people are looking for information about workflow and the work items

• Reporting functions such as Workflow Information System, Work item Analysis, and Workflow Load Analysis provide the information

SAP Workflow Course – Section 15A-01: Reporting 5cp95_hr.ppt

Reporting Tools

• Workflow Information System

• Status of active processes

• Average process times

• Workload analysis

• Work item analysis

• Error analysis

• Event trace

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What is the status?

Resource Statistics,

Error Diagnostic and

Development test reports Find out if the workflow has started properly

How many processing deadlineshave been missed in the last month?

Consistency checks againstworkflow templates

Test triggering an event

Workflow Reports

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Monitoring Period

Work item type

Task filter

TodayLast 7 days

Time

Last 365 daysLast 30 days

IntervalonFrom To

Dialog

(Sub)-WorkflowBackground

TaskTask group (T)

Task group (TG)Application component

Work items ….

• Work items per task (frequency)

• Work items by processing duration

• Work items with monitored deadlines

• Work items per task (frequency)

• Work items by processing duration

• Work items with monitored deadlines

Reporting: Work Item Analysis

SAP Workflow Course – Section 15A-01: Reporting 8

SWI2

Workflow: “ Notification of absence” no 707100 : technical info

Work item monitoring Edit Goto Environment System Help

Workflow : Notification of Absence Number 707100

1 Workflow started 24.02.1998 17:55:01 707100 OK COMPLETED

Initiator Smith Status In process Start 24.02.1998 at 17:54:51

Step Description Date Time Work item Agent Result Status Predecessor

6 Block end 24.02.1998 17:55:01 OK

62 24.02.1998 17:58:01 707102 Miller A COMPLETED 707101

103 Multiple branch 24.02.1998 17:58:01 OK

4 24.02.1998 17:55:01 707101 Smith OK COMPLETED 707100

Message no. WL 470 24.02.1988 17:58:02

Message no. 5W 302 24.02.1988 17:58:02

Reporting: Technical Log

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Workload Analysis

EXCEL ...Graphical charting

Reporting: Workload Analysis

• Determine workload withregard to:

– individual employees

– positions

– jobs

– organizational units

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TransactionProcessing

DataWarehouse

Analysis tools

AnalyticalProcessing

Aggregated information

Integrated information

ExternalData

ExternalData

Sales andDistributionSales and

Distribution FinanceFinance

ProductionPlanning

ProductionPlanning

WorkflowWorkflow

Reporting: Workflow Information System

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A simple mouse-click takesdata from R/3 to MS Excel

Workflow Load Analysis Link to MS Excel

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Reporting: Summary

• SAP provides standard functionality for capturing information critical to the execution of workflows

– Statistical resource analysis

– Determine end-user workloads

– Central resource for obtaining information regarding the Workflow Environment

SAP Workflow Course

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