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Search SharePoint 2010: Use the search to
improve your business productivity.
by raonaCase study
AgendaContents
Information
Microsoft ECOSYSTEM
Business case preparation
SharePoint Search features
Telefónica case study
Project type
71% of users believe that it is
easier to find knowledge online
than in their internal systems
AIIM Industry Watch Collaboration and Enterprise 2.0
Why Enterprise Search?
Only 5% of a company’s
information is stored in a
structure.
IDC
How and where to find information in
my company?
If HP knew what HP knows, we would be 3 times
more profitable.
Lew Platt, Former CEO of Hewlett-Packard
Security?
SearchMicrosoft
Ecosystem
Why SharePoint?What Garter says
Magic Quadrant for Enterprise Search
22 Features of
SharePoint 2010 Search
22 business features in your web browser
1 Search SharePoint 2010 and areas
22 business features in your web browser
2 Search for people and on Lync
22 business features in your web browser
3 Advanced search
22 business features in your web browser
4 Search from the desktop
22 business features in your web browser
5 Search systems without SharePoint(NTFS, BBDD, Web Services)
22 business features in your web browser
6 Federation
22 business features in your web browser
7 BCS
22 business features in your web browser
8 Sort by properties and metadata, social relationships
22 business features in your web browser
9 Refinements
22 business features in your web browser1
0Keywords, synonyms, best bet
22 business features in your web browser1
2Searches and related people
22 business features in your web browser1
2Searching insights
22 business features in your web browser1
4Customisation of search results
22 business features in your web browser1
5Thumbnails and previews
22 business features in your web browser1
6Promotions and contextual searches
22 business features in your web browser1
7Exact count of content
22 business features in your web browser1
8Visual Best Bet
22 business features in your web browser1
9Filters files, language detection, empty words, stemmer, disambiguation
22 business features in your web browser2
0Guided search, Key Match, and entity extraction
22 business features in your web browser2
1Language FQL, Extended API Piepeline and Business Intelligence / Data Mining indexing
22 business features in your web browser2
3Connectors (Lotus Note, Web)
Telefónica
Case study
The Company
Integrated telecommunications operator
One of the leading global provider of communications
solutions, information and entertainment
Present in Europe, Africa and Latin America (25 countries)
A client base exceeding 306.6 million
Turnover: 62.837 million
285,000 employees
Objective
Reduce the time it takes for IT workers to get the content that best fits
their search requirements. This information might be distibuted accross
different corporate systems in the company.
The Project
User comments
“I use the browser to find applications, people and everything else”
“I use it to locate the positions of people in the company”
“Now I know the exact number of documents submitted by a user”
“I use it for almost anything, staff recruitment and searching for
documents”
“Before it took 5 minutes, and now 1, to find an expert in a particular area”
Benefits
Search Center Unification/Global search!
Efficient and accurate access to information
Positive user experience: more than 1,000 daily searches
FAST enables user guided searches
Enhancing strategic uses and disclosures
Find information explicitly in your enviroment
Personalised searching, view related results.
Project Type
To take into account Environment
Sources of content
Information Security
Criticality of information
Mobility of information
Indexing Strategy
Integration
Departments/Groups
Devices
QA Tester
Communication Plan
