How to build ECM on Microsoft

platform

Rastislav HlavacSales Director

Introduction of GRADIENT Slovakia

Microsoft Gold Cerified Partner, one of the TOP ISV and Information Worker Partners in CEE

Key areas Document and data capture – scanning,

OCR/ICR Document Management Systems Business Process Management Record Management Microsoft Dynamics CRM Microsoft Office Sharepoint Server portal

solutions

References in banking

Reference projects CSOB poisťovňa, KBC Group Česká poisťovňa Slovensko Komunálna poisťovňa Prvá Česko-Slovenská poisťovňa Kooperatíva Wustenrot poisťovňa EZP, a.s. Ministerstvo práce, sociálnych vecí a

rodiny SR Národná rada SR Slovenská konsolidačná, a.s. Ústav pamäti národa Dopravný podnik mesta Bratislavy DHL Logistics GEFCO Nevitel Orange

Reference projects

LANEX, Zahreb, Croatia SIELDA, Milano, Italy SERTAS, Turkey International Data Processing, Listowel, Ireland ČSA Czech Airlines, Prague, Czech Republic ČSSZ, Prague, Czech Republic ALLIANZ, Prague, Czech Republic Raiffeisen Bank, Prague, Czech Republic ČSOB CZ Volksbank International – CZ, RO 1 Univerzita v ČR

Enterprise content management

Key areas Portals Document centric collaboration Web content management Document imaging and data capture Document and Record Management Business Process Management

ECM ARCHITECTUREON MICROSOFT

PLATFORM

Architecture overview of ECM

ECM – DOCUMENT IMAGING AND DATA

CAPTURE ON MICROSOFT PLATFORM

Description of client`s documentation processing

Centralized / Decentralized scanning Centralized recognition, correction/verification, export and archiving

GRADIENT Capture Suite modules

•GScan

•GBatchManager

•GRecognition Station

•GVerification Station

Fujitsu scanners

•fi-6230/6240

· Easy user interface localized in local languages· Batch scanning Auto Rotation, No Rescan, Auto Color, Auto delete blank pages· Low traffic through bank network (SPO – 15kB, MPO – 30kB) · possibility to update installed version automatically by remote · central settings of batches with higher priority· support VRS

GScan

• Download images from branches• Monitoring of the processing• Transfer batches to GRecognitionStation and GVerificationStation• Export images and data to GArchive and BIS

GBatchManager

GRecognitionStation• recognition Cyrillic characters• Field level character recognition security• Load balancing and fail over• Flexi Layout – non-structured forms

Recognition of different type of information:

• Easy user interface• Extremely fast character level based correction • All necessary validation controls included• Validation parameters could be changed by bank itself

GVerificationStation

Signature verification against bank SignDB

Duplicity visual control

Statistics from the processing

Controlled access – high security

ECM – DOCUMENT AND RECORD MANAGEMENT

ON MICROSOFT PLATFORM

GArchive· enterprise document and record management system· fast searching of the documents through web interface· advanced security with integrated windows authentication

GArchive – logical architecture

GArchive Web Workspace GArchive Web

Services

GArchive Application Server

GArchiveStudio

GArchive Management

Console

GArchive Repository(MS SQL 2008 or MS SQL 2005 databases, document content store)

Client API

Document Viwer Services

ShedulerServicesProject

Customization Components

OfficeIntegration

Server API

GArchive – Fail-Over and Load balancing

NLB Cluster

Content and MetadataRepository

(all in SQL database)

(node 1)

GArchive Web ServerGArchive Application Server

(node 2)

GArchive Web ServerGArchive Application Server

clientclient

MS SQL Server

GArchive – integrated document viewer

Formats Images (tiff, jpg, gif) Text formats (txt,

html,...) MS Office aplications (MS

Word, MS Excel, PowerPoint,...)

PDF (Adobe Acrobat Reader)

Document search Profile indexes (metadata) Fulltext search Quick Search Personalized search Advance Search

Dynamic folders Private Shared

Document versioning History of the access to

documents

GArchive – document search

Access rights to documents default individual

Access rights to profiles Access rights to folders

GArchive – access rights

GArchive Management Studio

PAYSCANAUTOMATED PROCESSING OF

PAYMENT DOCUMENTS

Why PayScan? Basic target – to move from the hand typing of the information

from the paper Payment order forms to automated data collection – hand typing substitution

ScanningRecognition Validation

Correction

Export to BISEl. archive

Technological stages of Automated Payment forms processing

An example of a structured forms optimized for ICR

Domestic single payment order

Domestic multiply payment order

• Payment forms printed from ERP software (SMB)

Example of a non standard Payment form

CREDITSCAN

Scanning and electronic archiving of credit, mortgage documentation

complete client credit, mortgage documentation scanned in a very short time (the speed of scanning cca 30 p/min.) at a bank branch

available immediately to a particular approval person at the central office Enables faster approval of a credit and gives guarantees its faster approval

to a client Competitive bank advantage

GRADIENT Capture Suite – re-using investments

GScan

Automated/Manual indexing Integration with BIS for customer data/product data/etc. Validation of index data

Integration with FES

GArchive and SharePoint Integration

GRADIENT Capture Suite – re-using investments

• Scanning, recognition and electronic archiving of economic documents (invoices, orders, contracts, delivery notes, etc.)

• Scanning, recognition and electronic archiving of tax forms

• Execution documents processing

BUSINESS PROCESS MANAGEMENT – K2

• K2 Blackpearl is built 100% on the Windows Workflow Foundation framework and delivers deep integration with Microsoft Office SharePoint Server (MOSS)

• This company understands the Microsoft developer mentality and priorities. K2 Blackpearl's authoring environments keep things easy (such as Smartobjects for integrating and reusing external data and Visio drawing migration); they are role-based and graphical.

• The Sourcecode (K2) ecosystem of more than 200 partners and 6,000 K2 Underground members provide a significant community of K2 Blackpearl expertise and knowledge sharing.

• Blackpearl comes with many process pattern templates for coordinating popular workflows across Microsoft Office, SharePoint, Infopath, SQL Server, Microsoft Communication Server, Microsoft Exchange Server, SAP and Microsoft CRM.

K2 IN MAGIC QUADRANT

High Level Analysis (feasibility study + consulting) Worshops with bank departments

HR Operations Risk management Retail Methodology Secretary of Board

Business process identification High level process schema and description Roadmap preparation

HL Analysis

QuickKill Retail business start support Building a Central Processing Center in PiB HQ

Scanning of documentation to new Retail products Verification/content control Central processing Electronic Archive

QuickKill

QuickKill EndState Enhancing the QuickKill solution by

Application Form automatic recognition Integration with third party systems

CRM CAS (Customer Acquisition Module) WebLogic middleware

Building regional processing centers planned in 2012 – 54 branches in 5 regional

centers

QuickKill EndState

Business Process Automation In cooperation with BMS consulting Enhancing the electronic archive by connecting

further departments and their document storage requirements Customer (physical and legal person) documentation Secretary of Board Legal department

Process automation – Arrest process – based on K2 blackpearl K2 infrastructure building Integration with GArchive

DPS3

K2 – GArchive integration - tasklist

K2 – GArchive integration – task view

Business Process Automation (cont’d) Further process automation developement 10 processes planned for delivery in 2012

document based form based

Process examples Client documentation update Legal counseling Credit approval process Account opening Board resolution approval Etc.

DPS4

Advantages of the K2 BP + GArchive + GRADIENT Capture Suite + MOSS 2010• the most modern ECM platform• easier to deploy than competitors• 13 bank references• User Interface in Russian / Ukrainian• Flexible, open architecture, easy to use development tools• Microsoft Industry Award Winner 2007,2008, 2009• IT project of the year 2010 finalist• Real ROI – reduction of 40 people from branch staff in Intesa project, 35 Raiffeisen• Minimal MD from bank staff needed

Questions and Discussion

GRADIENT SLOVAKIA, s.r.o.Košická 56

821 08 BratislavaSlovakia

Tel.: +421 (2) 555 615 17+421 (2) 555 725 32

Fax.: +421 (2) 555 760 85E-mail: gradient@gradient.sk

www.gradient.sk

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а также в группе ФейсбукSharePoint Ukraine