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The top documents tagged [soft standards]
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Customer Defined Service Standards
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GIFF 2015 Session 10 Steve Waygood
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Services Marketing Chapter-9
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Gaps Model of Service Quality 2-1. Objectives for Chapter 9: Customer-Defined Service Standards Distinguish between company-defined and customer-defined
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Provider Gap 2. Key Factors Leading to Provider Gap 2
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Chap+9+Services+Marketing
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Clinical Computing Secure, reliable technology that improves clinical workflow at the point of care
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Solution-services Management [14mbamm303]
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