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The top documents tagged [service quality assessment]
Documents
Review of Literature
95 views
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Chrysalis Introductory V2
301 views
Government & Nonprofit
Socitm Highlights July 2015
135 views
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Reassessment of Expectations as a Comparison Standard in Measuring Service Quality- Implications of Future Research
16 views
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5 Servqual and Servperf
122 views