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Prof. Matthew Hertz WTC 207D / 888-2436
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Public Information As discussed by Janet A Weiss
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CSC 395 – Software Engineering Prof. Matthew Hertz WTC 207D / 888-2436
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CSC 212 – Data Structures Prof. Matthew Hertz WTC 207D / 888-2436
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Slide 1 The Service Desk. Slide 2 Goal – Primary Objective To act as the central point of contact between the User and IT Service Management To handle
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