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The top documents tagged [edavid hayes]
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Chapter 3 Guest Service in the Lodging Industry Foundations of Lodging Management, 2e David Hayes © 2012, 2008 Pearson Higher Education, Upper Saddle
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Chapter 5 Staffing the Lodging Operation Foundations of Lodging Management, 2e David Hayes © 2012, 2008 Pearson Higher Education, Upper Saddle River,
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