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A PROJECT REPORT ON CUSTOMER SATISFACTION TOWARD HONDA TWO WHEELER SUBMITED BY: PANDYA BHARGAV (35) KUBAVAT BHAVESH (27) GUIDED BY: Mrs. NEHA RATHI ASSISTANT PROFESSOR

Final honda two wheeler customer satcompre hensive reportp ppt

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Page 1: Final honda two wheeler customer satcompre hensive reportp ppt

APROJECT REPORT ON

CUSTOMER SATISFACTION TOWARD HONDA TWO WHEELER

SUBMITED BY:PANDYA BHARGAV (35)KUBAVAT BHAVESH (27)

GUIDED BY:Mrs. NEHA RATHI

ASSISTANT PROFESSOR

Page 2: Final honda two wheeler customer satcompre hensive reportp ppt

Top Automobile Companies in India

• Automobile industry is booming in this century. India is one of the key players in the international automobile market. One of the fastest growing sectors in India is the automobile industry.

Page 3: Final honda two wheeler customer satcompre hensive reportp ppt

Top Automobile Companies in India

Bajaj Auto Ltd

•It is market leader among the automobile•It is also among the top Ten Indian Companies

Hero Honda Motors Ltd

•This is the single largest two-wheeler company of India•also the most fuel efficient one

•The first two setter moped of India•It ranks third among the largest manufacturers of two-wheeler

Page 4: Final honda two wheeler customer satcompre hensive reportp ppt

HISTORY OF HONDA

• From a young age, Honda's founder, Soichiro Honda (November 17, 1906 – August 5, 1991) had an interest in automobiles.

• . He worked as a mechanic at the Art Shokai garage, where he tuned cars and entered them in races. In 1937, with financing from an acquaintance, Kato Shichiro, Honda founded tokai Seiki

Page 5: Final honda two wheeler customer satcompre hensive reportp ppt

HISTORY OF HONDA

• With a staff of 12 men working in a 172-square-foot shack, they built and sold improvised motorized bicycles, using a supply of 500 two-stroke 50 cc Tohatsu war surplus radio generator engines.

• A joint venture between the Hero Group and Honda Motor Company was established in 1984 as the Hero Honda Motors Limited at Dharuhera India

Page 6: Final honda two wheeler customer satcompre hensive reportp ppt

Corporate profile and divisions

•Honda is headquartered in Minato, Tokyo, Japan. Their shares trade on the Tokyo Stock Exchange and the New York Stock Exchange, as well as exchanges in Osaka, Nagoya, Sapporo, Kyoto, Fukuoka, London, Paris and Switzerland.• The company has assembly plants around the

globe. These plants are located in China, the United States, Pakistan, Canada, England, Japan, Belgium etc…

Page 7: Final honda two wheeler customer satcompre hensive reportp ppt

Current market position

• With high fuel prices and a weak U.S. economy in June 2008, Honda reported a 1% sales increase while its rivals, including the Detroit Big Three and Toyota, have reported double-digit losses

• Following the Japanese earthquake and tsunami in March 2011 Honda announced plans to halve production at its UK plants.