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© Havas Sports & Entertainment Social, Sport & Entertainment What next in 2012? #Jezmond (400 SoMe campaigns, 2billion engagements)

Fanographie keynote jez jowett 270312

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A keynote presentation looking at where the current sports and entertainment industry is in terms of social media, and a look to the future for 2012 and beyond. well worth a flick, and pls use as you would. i hope you 'like' it.

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©  Havas  Sports  &  Entertainment  

Social,  Sport  &  Entertainment  What  next  in  2012?  

#Jezmond  (400  SoMe  campaigns,  2billion  engagements)  

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Tomorrow  is  Here  Says  almost  everyone  

“Social media is the on-going conversation of the planet.

As time goes on, it is my home on the internet.

It is my home page, the place where I spend the most time.

It is where I do business. It is where I hang out with my friends.

It’s where I find out about new movies, television and products.”

Kurt Sondregger, VP Marketing, Ploom, 2008

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Hi, Jez here. I love Travis - I hear they are doing a live gig from Boston tomorrow night at 2100GMT that is going to streamed on AOL Live and then available on DVDJez

Social  conversa8ons  since  1999  Using  the  internet  

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FUCK OFF YOU MARKETING TWAT.This is a forum for fans not sales! 58 other people liked this comment

Earned  media  could  not  be  bought  Fans  and  passions  first  

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Hi there, Marketing Twat here. Thought you might like to know that Travis are doing a gig from Boston tmw night at 2100GMT on AOL Live 458 other people liked this comment

Earned  through  ‘value  exchange’  Honesty,  personality,  content,  relevance.  

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Thanks for the info! :-)  

Conversa8on  leads  to  rela8onship  Influencer  +    social  currency  

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©  Havas  Sports  &  Entertainment  

Quickly  up  to  yesterday…  The  $15k  Mexican  Tweets  

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©  Havas  Sports  &  Entertainment  

1.  Content  is  Elvis  Content  fuels  conversaSons  

8  

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©  Havas  Sports  &  Entertainment  

2011  sport  clips  &  virals  Sport  +  WOW  factor  (or  humor)  =  entertainment  

9  

hVp://www.youtube.com/watch?v=vt4X7zFfv4k  

2nd  most  viewed  in  2011  

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©  Havas  Sports  &  Entertainment  

2011  most  viewed  clip  How  far  will  a  fan  go  ?  

10  hVp://www.youtube.com/watch?feature=player_embedded&v=smtROJs-­‐8BU  

No  1  most  viewed  in  2011  

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©  Havas  Sports  &  Entertainment  

2.  Conversa8ons  always  on  ConversaSons  around  content  

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3.  Power  of  Communi8es  Content  &  conversaSons  é  communiSes  

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4.  Connectors  &  Influencers  WOM  and  genius  

13  

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5.  Technology  Fascina8on  What  the  toys  can  do  

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1.  Social  media  confidence          ✔          

2.  SoMe  analysis  and  science      ✔      

3.  Smartphone  penetra8on  &  free  wifi    ✔    

4.  Stories  and  events  worth  sharing    ✔    

2012  A  World  Record  Year?  The  year  of  Sports  and  Entertainment  

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 AXer  heavy  flir8ng  with  social  media  in  2011,  brands  will  go  beyond  merely  looking  at  Likes  and  Fans,  and  start  caring  and  measuring  engagement  and  community  building  The  value  of  a  meaningful  rela8onship  will  be  properly  appreciated  to  build  strong  communi8es,  CRM  programs,  loyalty  

and  integrated  transac8ons  To  prove  the  effec8veness  of  social  media  campaigns,  brands  will  develop  more  sophis8cated  measurement  algorithms  to  prove  the  ROI,  more  commonly  to  be  known  as  ROSS  (return  on  social  spend)  By  the  end  of  2012,  successful  brands  in  social  media  will  have  

focused  more  upon  increasing  their  levels  of  engagement  with  fans,  than  the  number  of  fans  

 

Social  Media  2.0    Beyond  Fans  and  Likes  with  engagement  scores  

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Brands  will  commit  to  their  social  presence  with  dedicated  teams,  processes,  resources  and  guidelines.    Every  company  will  have  a  Social  Media  Director.    There  will  be  a  SM  strategy  aligned  for  all  stakeholders,  not  just  for  tac8cal  campaigns.  No  longer  here  today  and  gone  

tomorrow,  but  always  on,  listening  and  responding.    Especially  at  the  weekends  and  when  people  are  social.    

   

Social  Media  Strategy  &  Commitment    Not  just  tacScs    

Thanks  to  Flickr.com-­‐  crea8ve  commons http://www.flickr.com/photos/dm74/3312147063/

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 Sports  federa8ons  will  face  a  huge  challenge  in  2012:  “How  to  evolve  their  (tradi8onal)  broadcas8ng  rights  package,  when  many  of  their  audience  are  no  longer  tuning  into  tradi8onal  broadcast  channel,  and  in  some  countries  don’t  even  own  a  TV  anymore?”    With  more  and  more  fans  watching  mainstream  and  niche  sports  on  the  web;  on  social  networks;  on  mobile  devices,  successful  federa8ons  will  embrace  the  opportunity  The  ability  to  watch  catch  up  and  real  8me  spor8ng  events,  will  increasingly  be  consumed  on  Facebook  and  YouTube.  Social  media  subscrip8on  packages  will  

provide  new  revenue  streams  and  help  reach  and  engage  with  young  and  new  fans      

Sports  Social  Subscrip8ons  Fans  using  micro-­‐payments  or  credits  

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Sport  will  con8nue  to  become  more  scien8fic,  and  technology  will  bring  the  most  drama8c  imagery  and  revela8ons  to  both  big  screen  and  likle  screen  Enjoyment  of  sport,  even  from  an  armchair,  will  become  a  thrilling  experience.    No  longer  a  lean  back  and  enjoy,  but  lean  forward  and  immersion  Sports  cam  technology  will  bring  footage  to  our  screens  that  we’ve  never  seen  before.  From  3D  to  4D;  slow  mo8on  to  split  screen;  

helmet  cam  to  ball  cam;    adrenalin  sensors  to  heart  monitors…          

Sports  &  Technology  &  Social  Sharing  Real  Sme,  live  from  and  interacSve  

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London  2012  will  be  swamped  in  social  media  More  Tweets,  shares,  Likes,  posts,  comments,  views  will  take  place  in  1  month,  than  ever  before.  News,  scandals,  records  &  exclusives  will  all  be  read  on  Twiker  first.    Then  on  the  news  channels  and  papers.  Footage  we  aren’t  supposed  to  see,  we  will.  Thanks  to  Facebook,  bit.ly  and  YouTube.  There  will  be  more  Likes  and  friends  for  London  2012  than  any  other  spor8ng  event,  ever.  It  will  remain  one  of  the  top  5  trending  topics  in  Twiker  globally,    for  1  month.  During  the  100m  final  there  will  be  more  messages,  images  and  videos  

shared  via  social  media,    than  at  any  other  8me  since  the  dawn  of  the  world  wide  web      

The  Social  Olympics  2012  Record  Breakers    

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Spor8ng  venues  and  stadiums  are  the  second  most  checked-­‐in  places  worldwide.  The  most  popular  checked-­‐in  places  are  airports  Brands,  sponsors  and  rights  holders  will  leverage  this  opportunity  to  geo  target  fans  with  compelling  and  shareable  content  and  promo8onal  

messages.    Having  iden8fied  a  physical  fan,  data  will  provide  an  on-­‐going  and  customized  rela8onship  back  to  their  home  2012  will  see  a  huge  increase  in  the  connec8ons  between  these  akending  fans,  virtual  fans  and  brand  messages.  2012  will  become  the  year  of  social  

currency  –  more  shareable,  more  entertaining  and  more  personalized          

 

Loca8on  Based  Entertainment  Check  in  and  win.    

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Stronger  corporate  social  responsibility,  combined  with  increased  consumer  awareness  of  recycling  and  the  need  for  a  cleaner  environment,  will  result  in  more  environmentally  friendly  events.  Sponsors  will  require  event  producers  to  have    commiked  to  make  the  event  as  carbon  neutral  as  possible.  Sponsors  will  consider  this  ‘green  score’  just  as  much  as  the  number  of  akendees  and  media  value.  

Recycling  will  have  high  visibility  at  each  event  and  be  a  crea8ve  and  entertaining  ac8vity  that  akendees  warmly  embrace.    

 

Live  Events  Get  Greener  Carbon  neutral,  sustainable,  fun  recycling.      

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The  new  ‘year  of  mobile’  =  ‘year  of  social  commerce.  Confidence  in  place.  Technology  in  place.    E  commerce  in  place,  now  social  commerce.  Facebook  (and  Pinterest)  as  a  traffic  driver,  through  to  ‘owned  media’  or  preferred  partner  (ie  Amazon).    

Shop  and  share  for  a  social  discount  to  be  exploited  this  year  by  early  adopters.    

Social-­‐Commerce  The  High  St    on  Facebook    

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More  data,  more  sources,  more  oXen,  more  interests  and  likes,  will  require  8ghten  filtering.    Not  enough  8me  in  the  day  to  read  even  a  half  of  those  you  follow.  Aggregators  of  informa8on,  and  curated  content,  will  charge  subscrip8ons.      A  service  will  be  launched  to  have  your  own  Social  PA  (  I-­‐

Google  in  person).  Your  PA  for  info,  to  avoid  info  meltdown.      

   

Digital  Concierges  Your  own  social  PA.  The  new  ‘Chief  Listener’  job  Stle  

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 Cyber  PR  will  become  more  challenging  across  online  influencers  who  tradi8onally  would  blog  or  tweet  about  a  campaign  for  free.  This  will  change  in  2012.  The  world’s  first  million  dollar  blogger  will  be  created  Already  in  LATAM,  and  especially  in  Mexico,  it  is  not  un-­‐common  for  a  blogger  to  

request  $15,000  for  a  Tweet  or  blog  post  men8oning  or  linking  to  a  brand.  This  emerging  trend  will  spread  across  the  globe  Accessing  a  blogger,  will  in  some  instances  require  contac8ng  a  blog  management  agency.  Blog  networks  will  manage  the  syndica8on  of  posts  across  a  diverse  range  of  

interests  and  passions    

 

Million  Dollar  Bloggers  SyndicaSon  and  retreaSng  

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1  day  a  year,  everything  will  shut  down,  almost.    Companies  will  ask  all  their  staff  to  ‘switch  off  and  unplug  for  24  hours’.  At  first  employees  will  be  scared  and  confused.  They  will  scratch  their  heads  wondering  how  they  can  perform  their  job  or  task,  without  a  digital  connec8on.  AXer  3  hours  a  smile  will  spread  across  their  faces.  It  will  be  a  beau8ful  day  or  real  rela8onships  and  friendships  the  old  fashioned  way,  face  to  face.  We  will  re-­‐

discover  social  skills,  beyond  Facebook.  We  will  put  into  perspec8ve  the  role  of  digital.  It  will  become  a  yearly  event.    

Digital  Amnesty  Day  Switch  off,    have  a  conversaSons,  face  to  face.  

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