COCKPIT 6th plenary - all presentations

COCKPIT – 6th Plenary meeting, 12th January 2012

6th Plenary meetingonline


Agenda

Time Presentation Leader

Notes

12:00 – 12:05 Welcome & overview of agenda

INTRA -

12:05 – 12:15 Work-Package 2 ATCPresentations should focus on WP achievements and Tasks that need to be completed by the Review meeting. A maximum of 2-3 slides should be used.

12:15 – 12:25 Work-Package 3 IBM

12:25 – 12:35 Work-Package 4 INTRA

12:35 – 13:45 Work-Package 5 ENG Presentation should provide insight on (a) the Pilot execution, and (b) current evaluation results.

13:45 - 13:55 10 min. b r e a k

13:55 – 14:55 Work-Package 6 ATOS Presentation should address (a) how the PO’s request with respect to approaching other PA institutions is satisfied, and what was the impact of our actions, (b) the exploitation activities performed so far, and intentions for presentation of corresponding material at review meeting.

14:55 – 15:10 Work-Package 7 INTRA Issues that need to be addressed up to Review meeting.

15:10 – 15:15 Closure INTRA -


Work Package 2Citizen’s Opinion Mining and Deliberation

ATC – Ilias Spais


Opinion Mining

o Optimization and enhancement of all Opinion Mining (OM) constituting s/w tools and support of error handling activities

o Support on Cockpit’s pilot activities

o Adaptation of “Active learning” methodology during the training of the module – monitoring of the process

o Research on how to enhance OM’s capabilities (provision of the 2nd version)

‣ Deliberation Platform

o Bug fixes, implemented feature requests sent by users

o Re-arranged Home Page

o Added link to survey

o Greek pilot went live

4

WP2 activities (M22-M24)

4


User Registrations

January data are for the first 10 days. The Greek Pilot has an average or 3 new users per day, since it went live.

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OM – DP (2nd version)Responsible partner Deadline Remarks

Evaluate the results of OM’s realization in the 1st pilot execution

ATC, INTRASOFT Mid of JanuaryFocus on evaluating the training corpus

End users – Supporting partners

End of JanuaryFocus on OM’s performance in total

ATC, INTRASOFT 10th of February

Can we utilize the uncertainty sampling technique to evaluate the engine?

ENG - Evaluation report

Development of an entity-based OM engine

ATC, INTRASOFTOn going process

The main focus should be the polarity (positive, negative) classification of opinions based on entities like costs, effort, time, etc.

Development of the algorithm that will assure the relevancy of the opinions

ATC, INTRASOFTOn going process

Realization of document classification algorithms to assure relevancy

Premature version of the updated OM environment released ATC, INTRASOFT Review Meeting

The goal is to have a prototype to demonstrate in the 3rd review meeting

Training corpus and ontology may remain the same (those included in the 1st version)

Action plan (1/2)

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OM – DP (2nd version) Responsible partner Deadline Remarks

Compare OM’s results of the 1st pilot execution and those resulted from the realization of the premature e2nd version

ATC, INTRASOFT Review MeetingWe should demonstrate that the adjustments will make OM more efficient

Update the instructions of creating the training corpus (2nd version)

ATC, INTRASOFT End of March

Preparation phaseEnd users – Supporting partners

End of April

Early creation of the preparation material – necessary due to OM’s dependence on the language specifications

Bug fixes, address feature requests sent by users ATC On going

process

Bugs will be fixed with a high priority. All feature requests will be replied, but not all of them will be implemented.

Usage statistics ATC End of January

An advanced usage statistics module based on Google Analytics will be added to the platform.

Platform presentation ATC Review Meeting

Action plan (2/2)

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COCKPIT – 3rd Plenary meeting, 11th-12th of Nov. 2010

Thank you for your attention!

8


Work Package 3Public Service Modelling and Costing

IBM – Nindhi Rajshree


‣ Progress made (M18-M25)o Conceptualization and documentation of a revised version of the

compliance view meta-model.

‣ Details: o The model is composed of a set of compliance patterns.o The patterns are used to write compliance expressions that formally

capture rules, norms, legislations, etc. a public service should comply to.

‣ Benefits: o Integrated with the SE toolkit, this will allow the service designers to

import existing compliance rule specified by the policy makers and validate if their BPMN process workflow is compliant or not.

‣ Action Plan until review meetingo Finalizing the deliverable D3.1.2 writing upo Incremental updates of the meta-model

Cockpit Meta-model: Conceptualization of the compliance view

10


‣ Progress Made (Since Plenary V)o Simulation

Transformation rules for supporting all BPMN entities Improved output statistics Improved user interface

o Other Functionality in SE Tool Improved error handling Implementation of new features in progress

o Support Bug fixes raised during integration tests and pilots Training sessions and demo creations Released updates

‣ Action Plan until review meetingo Functionality in SE Tool

Implementation of new features: Cheat Sheets, Search, Globalization etc. in progresso Support

Release of updates Bug fixes and enhancements Generation of simulation applet to support the pilots

SE Tool & Simulation Module

11


Cost and valuation model

‣ Progress made (M18-M25):o Conceptualization and documentation of revised cost/valuation model

(reflected in D3.2.2)o Incremental improvements and bug fixes for the cost/valuation

subsystem (reflected in D3.2.1.2)o Evaluation design for Service Feature Model component

Questions to citizens on how the stating of preferences is perceived Questions to service engineers on applicability and usefulness of the provided

modeling tools o Support for the evaluation of the SFM designer and valuation server

‣ Action Plan until review meetingo On-going support for evaluationso Analysis and dissemination of evaluation resultso Incremental updates of the implementation

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Work Package 4Implementation of COCKPIT Toolkit

INTRASOFT– Charis Vassiliou


WP4: Progress performed so far…

‣ Successfully finished the implementation, integration and deployment of the Integrated COCKPIT Toolkit (initial version):

‣ Complete portable installation prototype along with deployment and maintenance manual distributed to all end-user partners.

‣ Training sessions conducted with end-users supported by technical partners.

‣ Update site set-up for consecutive updates and bug-fixes.

‣ The following deliverables have been successfully submitted to the EC according to the project work plan:

‣ D4.1.1: Conceptual Architecture and Design Specifications of COCKPIT Toolkit, 1st version – Resubmitted according to review report comments.

‣ D4.2.1: Test Cases and overall system evaluation results 1st version

‣ D4.3.1: Integrated COCKPIT Toolkit 1st version

‣ Currently performing bug-fixes and minor adjustments to the initial prototype to support the parallel process of end-user trials (initial iteration)

‣ Several updates distributed to the end-users already.

‣ Presently focusing on final adjustments to the Simulation module (SV).


‣ A second SVN has been deployed for the development, integration and testing process of the second and final version of the Integrated COCKPIT Toolkit.

‣ Prepare a detailed demonstration scenario (i.e. Public Service, Metadata, etc.) to guide the Review Meeting prototype demo.

‣ A detailed development plan is under preparation featuring the functionality envisioned for the final prototype, focusing mainly on the SE, OM and DP.

‣ The above mentioned plan will be enriched with the results and outcomes of the initial end-user evaluation process.

‣ Issues marked with high importance derived from the end-users will be considered for implementation towards the final prototype of the respective modules.

‣ Initiate the preparation of the respective WP4 deliverables to be submitted by M32 (August 2012):

‣ D4.1.2: Conceptual Architecture and Design Specifications of COCKPIT Toolkit 2nd version.

‣ D4.2.2: Test Cases and overall system evaluation results 2nd version.

‣ D4.3.2: Integrated COCKPIT Toolkit 2nd version.

Planned work until M32 (August 2012)



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Work Package 5COCKPIT Governance Model Pilots & Evaluation

ENG – Ivan Ficano


‣Insight on pilot execution‣Report of current evaluation results

List of topics

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Pilot execution

20


‣General considerations‣Former common action plan‣Adjustment of plan for the three local cases‣Current status of piloting progress‣Changes on Deliberation Platform

Pilot execution

21


‣General considerations:‣The first piloting cycle is being revealed trickier than

expected, mostly due to‣acceptance of technology (Venice)

‣ involvement of stakeholders (CiTilburg)

‣The first piloting cycle will be more focussed on the technology rather than on the methodology

‣The first piloting cycle will be definitely more based on the SE modelling rather than on the DP deliberation

Pilot execution

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‣Former common action plan‣ An early pilot schedule was circulated, aiming at leading the

activities of the three pilot partners.

‣ Original proposed deadlines for the 1st pilot execution:

‣ 11/11: Familiarization with Toolkit & DP

‣ 18/11: Training of OM

‣ 25/11: Initial modeling of public service, upload to the DP & generation of Polls

‣ 25/11:Publication of Press release (in any case, after the upload to the DP)

‣ 09/12: Remodeling, based on Poll feedback

‣ 14/12: Upload simulation to the DP

‣ 14/01: Remodeling, based on comments received from simulation, forums etc. & upload to DP

‣ ...continuously: experience logging, DP monitoring, generation of artifacts

‣ 30/01 Report of conclusions

Pilot execution

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‣Specific plans of three local cases‣ Due to requirements specific for each partner, the three public

bodies adjusted the general plan according to their constraints and directives, and circulated the new ones.

Pilot execution

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Original deadlines and Task CiTilburg YPES Venice

11/11: Familiarization with Toolkit & DP 15/12 11/11 15/12

18/11: Training of OM 15/12 18/11 15/12

25/11: Initial modeling of public service, upload to the DP & generation of Polls

22/12 13/12 15/12

25/11:Publication of Press release -- 13/12 16/12

09/12: Remodeling based on Poll feedback 09/01 09/01 --

14/12:Upload simulation to the DP 15/01 11/01 --

14/01: Remodeling based on comments received from simulation, forums etc. & upload to DP

20/01 30/01 --

30/01: Report of conclusions 30/01 10/02 10/02


‣Current status of piloting progress

Pilot execution

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Task CiTilburg YPES Venice

Training of OMOnly partially.

It will be completed this week.Done.

Only partially.

The training tool is in “Pre-Analysis” state since the 14° of december.

Initial modeling of public service & upload to the DP

10 tryouts (modeling and DP upload) with fake data.

Real case “Werkgeversplein” in progress.

Done.Done.

Problems with BPMN modelling still to be fixed.

Generation of Polls

None.

No planned deadline.Done.

None.

Likely deadline: by the 3rd week of January

Publication of Press release

No public press release is planned by CiTilburg. Only professional (government) bodies that are responsable on innovation of methodology and tools will be addressed.

No planned deadline.

DoneNone.

Likely deadline: by the 3rd week of January


‣Current status of piloting progress

Pilot execution

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Task CiTilburg YPES Venice

Remodeling based on poll feedback

None.

No planned deadline

None.

Planned by 20th of Janaury

None.

No planned deadline

Monitoring the DP

None

Yes. Ongoing activity.

The number of active users is still low. However, almost all posts are totally relevant and useful. There are no offensive, insulting or advertising posts.

Through RSS feed from Forum, though no real debate has started yet.

Sending of experiences log sheet

Not yetDone.

Up to 23rd of November.

Done.

Up to 7th of December.


Changes on the Deliberation Platform

‣The DP has been customized by YPES and VENICE according to their different languages and preferences.

‣Some changes are still to be done for the VENICE case.

Pilot execution

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Current evaluation results

28


‣Usage logs

‣Self-assessment list

‣Laboratory test

‣Questionnaireso On-line questionnaireo User questionnaire

‣General feedback


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‣Usage logs

‣YPES and Venice already sent a first version of the usage log file, CiTilburg committed to send it as soon as possible (maybe by the end of next week).

‣Moreover, all mail exchanges and phone calls regarding the pilot experiences have been noted down and will be suitably used as material for the evaluation.

‣Experiences reported so far refer to the early stages of the piloting and are too immature to come to a consolidate consideration. Moreover, some of them are sw bugs, some other are suggestions for future improvements.


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Self-assessment list‣Consortium partners (Intra, IBM, ATC, NTUA, KIT,

UniTilburg) have filled in a table with some questions regarding intrinsic features of both the governance model and the toolkit, according to their expertise on the issues.

‣Results are very satisfactory. The technical partners have unawarely showed a great allignment in the assessment, except for


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Accessibility: Which level of accessibility the web part of the toolkit has?•a. None•b. Level “A” of Web Content Accessibility Guidelines •c. Level “AA” of Web Content Accessibility Guidelines•d.Level “AAA” of Web Content Accessibility Guidelines

Portability: Is the toolkit installable and adaptable to different environments (i.e. operating systems, hardware configurations)•a. Yes•b. Yes, only partially •c. Not


Laboratory test

‣ A first laboratory test has already been carried out in ENG premises. The tester had only office automation SW skills. Never used Eclipse or other IDE. Some significant results:‣good general acceptance (both explicitly and deduced through

facial expressions); high understandability; scarse attractiveness, but that was perceived as reasonable considered the expected target user, indeed sobriety was found as proper and suitable; multi-tab layout naturally intuitive; scarse readability (too small types); high perceived usefulness; in some cases limitative; etc.

‣Other two tests are scheduled in January.


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‣Questionnaireso On-line questionnaire addressed to collect feedbacks on both the

new governance model and the interaction with the interface are already available to citizens and have been linked from the DP home pages (to the following URLs):

English (Citilburg): http://www.surveymonkey.com/s/LV2DTC2 Italian (Venice): http://www.surveymonkey.com/s/9PTY8GN Greek (YPES): http://www.surveymonkey.com/s/966YRV7

o User questionnaire By the end of the 1st piloting cycle, when all toolkit

functionalities are expected to be tested and assesseble by the user partners, a survey will be provided to them in order to evaluate aspects coming from the overall experience (not related to single usages) on aspects such as satisfaction, effectiveness and efficiency


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Work Package 6Dissemination & Exploitation

ATOS – Mercedes Arjona Almazan


‣Progress dissemination tools and activities

‣Impact creation and assessment

‣Progress exploitation activities

‣Action Plan. Planning for review presentation

Content

3636

Progress dissemination tools and activities

Press releasesPreparation of press releases

o General English version

o Version for each use case

Atos communication department: preparing launch of press release in relevant media

Ypes; NTUA; Intra - already disseminated via diverse channels

Other partners circulate press release

12 January 2012 37

Dissemination tools

37


Website updates

Uploading new “Demonstration Prototype Toolkit Presentation”

Including direct accesses to the 3 pilot sites; visually by countries’ flags

Uploading the “Demonstrator of the Cockpit video toolkit to homepage

Upload of 4th Cockpit newsletter for download

12 January 2012 3838


Cockpit Newsletter

Preparation and design of Cockpit Newsletter 4th issue

sent to SIG Dec 2011

Currently 128 members in the Cockpit Special Interest

Group (SIG) list

12 January 2012 3939


Dissemination activities – publications and events (M13-M24)

Scientific publications

‣ 4 publications in books, journals, magazines

Publications in popular media

‣ Publications in Greek online journal and newspaper announcing the pilot use case in Greece (Intra)

‣ Publications of Greek press release (Ypes, Ntua)

Paper submissions

‣ 2011: Total of 10 papers submitted to conferences/events


12 January 20124040


Events (M13-M24)

‣ Participation of partners in a total of 17 events during 2nd year

‣ Upcoming events of interest:

Please inform Atos about participations in project relevant events or other dissemination activities


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14-15 June 2012Barcelona

ECEG 2012 – 12th European Conference on e-Government

One of the most relevant conferences in eGovernment in Europe

July 3-5 2012 Belgrade

MeTTeG 2012 - 6th Intern. Conference on Methodologies, Technologies and Tools enabling e-Government

Papers submission deadline: 31 Jan 2012

3-6 Sept. 2012 Kristiansand, Norway

4th IFIP International Conference on eParticipation

Papers submission deadline: 15 Mar 2012

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WP 6 – Deliverables

‣ D 6.6.1 Dissemination report 1st version Submitted M24

‣ D 6.8.2 Ethical issues report 2nd versions Submitted M24


4242


Task of approaching Public Administrations

Cockpit dissemination activities particularly considered to raise awareness and create impact among PAs:

Achievements so far:

Participation in events of special interest

1.) ePractice events

‣Presentation of Cockpit in 2 ePractice events in Brussels

‣Representatives of EC, Public Sector, Public Service Providers, Researchers

o Collaborative production of eGovernment services (27/10/11)

o User centric eServices (20/12/2011)

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Impact creation and assessment

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2.) Smart Cities events

‣ Smart Cities as the next stage in urbanisation with growing importance of ICTs; currently area of great interest

‣ Six main axes: Cockpit = Smart governance axis

‣ Smart Cities Expo World Congress Barcelona (28 Nov-2Dec 2011):

o Presentation of Cockpit by Atos Research & Innovation Directoro Video show of Cockpit Methodology Video at the Atos exhibition booth;

distribution of Cockpit brochureso Large event with considerably high impact; approx. 900 participants,

among them especially PAs

Impact creation and assessment

4444


Cockpit in the Smart Cities Expo World Congress Barcelona

4545

Cockpit in the Atos Smart Cities campaign

Atos Brochure: “Empowering Smart Cities”

Cockpit as asset in Atos Smart Cities campaign Inclusion of Cockpit in the

Atos Smart Cities brochure as part of the Smart governance axis

to be circulated massively

Cockpit presentation to be included in future Smart Cities events

Cockpit possibly forming part of the Atos worldwide “IT for cities campaign”

o Initiative of the Atos global marketing management department for Public Sector

12 January 2012 4646


‣ In order to enlarge Cockpit impact to as many target groups and regions as possible, Cockpit partners are encouraged to contribute in the creation of impact

‣The Atos initiatives can serve as examples for other partners to carry out similar actions

o Within their organisations

o Among other initiatives they are involved

‣Please report such activities to Atos

‣ If you need further information or support, Atos will assist you when required

How to create impact at consortium

level?

4747


Cockpit seminar/workshop

‣ Celebrate workshop in Hollando City of Tilburg, University of Tilburg, Atos Holland (provision of premises,

support organisation)o Currently in process: critical success factor is involvement of some

important stakeholders: - VNG/KING (Union of Dutch local governments) - UWV - Some larger cities

‣ Among all partners agree on the focus of this workshop:o Settle the agenda: Demo of the tool, presentation of use

case (Tilburg?), tool assessment o Seminar/workshop requires technical support

‣ Other (user) partners would also like to participate/contribute?

Tasks to be completed until the review

4848


Impact assessment in three groups

1.) Dissemination activities impact assessment:

‣ Assessment carried out according to the success criteria table included in the Dissemination report 1st version

2.) Workshop(s) impact assessment:

‣ Questionnaire circulation among workshop participantso Questions include business evaluation, tools assessment and purchase interest

‣ Possible open table discussion with participants

3.) Pilots impact assessment:

‣ Our suggestion: including 2 or 3 questions to the existing evaluation questionnaires (WP5) concerning user engagement and business evaluationo Questions on user engagement – to be included to online questionnaire on DPo Questions business evaluation – to be included to Public Administration questionnaire

Impact assessment

4949


‣Table of content of D6.7.2: Business and Exploitation plan 2nd version, (M35)‣ 1. Competitive analysis. Benchmarking study

‣ 2. Exploitation Agreement

‣ 3. Individual Exploitation Plan

‣ 4. Potential client approach - Engage business development personnel from the partners’ organisations

‣ Questionnaire creation for business evaluation

‣Individual exploitation plan template. The business plan will establish guidelines to the market deployment of the product/service the

consortium and the individual partners want to exploit. In particular, the exploitation plan will elaborate alternative exploitation/sustainability strategies for those outcomes that could not be commercialised.

Progress exploitation activities

5050


‣ Potential client approach Atos exploitation and impact efforts:

o Meeting with Atos Business Development Department o Cockpit will possibly be included in Atos worldwide “IT for cities campaign”o Cockpit to be included in future Smart Cities events; actual area of great interest ,

also among PAs.

‣ Engage business development personnel from the partners’ organisations - Each partner find opportunity to transmit cockpit within its organisation, especially big industry partners; business development

Progress exploitation activities

5151


‣ Update on dissemination tools and activities since the last reviewo Please communicate all dissemination activities carried out to us (especially

publication of press releases about piloting, activities which create impact

‣ Cockpit workshopo Short summary about the outcome; high level evaluation if timeframe permits

‣ Impact assessment method of user engagement & business evaluationo Questionnaire development

Planning for review presentation

5252


‣ Cockpit products and services

‣ Benchmarking analysis draft

‣ Individual exploitation plans draft

‣ Exploitation Agreement draft

‣ Preliminary results of potential client approacho (Engagement business development personnel from the partners’ organisations)

Planning for review presentation

12 January 2012

5353



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Work Package 7Project Management

INTRASOFT - Christos Georgousopoulos


Important dates

Deliverables:

‣ Provision of all deliverables for review to EC Reviewers & PO: 17th of Feb. 2012

Input for Management Reports

‣ Effort consumption - Quarterly reports .xls files

‣ Work-Package updated descriptions

‣ Explanation notes on use of resources & Form C

& upload of cost statements at NEF/ECAS

12th of Jan. ( TODAY! )

20th of Jan. (coming Friday)

(three weeks prior the review)

(one week prior the review)*D5.3.1: 2nd of Mar. 2012

Meetings at Venice:

‣ Rehearsal meeting: 8th of Mar. 2012

Social event: night of rehearsal - PO will be present (and maybe the reviewers)

‣ Review meeting: 9th of Mar. 2012


Submission of pending Deliverables

‣ D7.3: Second Periodic Activity Report

‣ D7.4: Second Management Report

‣ *D3.1.2: Public Service Formal Representation, 2nd version

‣ *D3.2.2: Public Service Cost Estimation and Valuation Model, 2nd version

‣ *D3.2.2.1: Public Service Cost Estimation and Valuation system, 2nd version

‣ *D5.3.1: COCKPIT Governance Model and Toolkit Evaluation Report, 1st version

*might receive feedback during review

Jan. 2012

Feb. 2012

Dec. 2011 (…early Feb.2012)


Preparations for review

‣ Agenda:

‣ Live demonstration of COCKPIT usage

‣ Pilot evaluation results

‣ ENG will present in detail the overall results

‣ Users will present/highlight specific aspects of usage/experience

• Have a real decision maker/V.I.P. to talk about Cockpit (VENICE, YPES, CiTilburg)

‣ Exploitation and engagement of other PA institutions

‣ WP progress

‣ Feedback on Ethical issues for Greek case

‣ Management Reports & address of reviewers’ past comments

PO’s focus



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Sports

COCKPIT 6th plenary - all presentations