2012-13 Cal Men's Basketball Renewal Process

2012-13 Men’s BasketballSeason Ticket Renewal

Step-by-Step Process

Questions? Call: (800) GO BEARS (462-3277)

Email: [email protected]

2012-13 Men’s BasketballSeason Ticket Renewal



This simple step-by-step renewal process is intended for reserved season ticket holders that fit the following criteria:

•Own seats in the Baseline/Ends or Corners including the following sections within Haas Pavilion:

• Baseline/Ends: 4, 8, 9, 10, 14, 18, 22, 23, 24, 28• Corners: 5, 6, 7, 11, 12, 13, 19, 20, 21, 25, 26, 27

•Want to change some or all of their season tickets to the new youth/senior prices

This document is not for patrons that own:•Chairback Seats in Sections 1, 2, 3, 15, 16, 17•Premium Bench Seats in Sections: 4, 8, 9, 10, 14, 18, 22, 28•Reserved Centers Seats in Sections: 1, 2, 3, 15, 16, 17

If you own seats in the Chairback, Premium Bench or Reserved Centers sections, renew your tickets using the regular renewal process at www.CalBears.com/tickets

http://www.calbears.com/tickets

2012-13 Men’s BasketballSeason Ticket RenewalStep-by-Step Process



Step 1• Visit www.CalBears.com/tickets• Click the “Buy Now” button at the top of the page• This will bring you to the Cal Athletic Ticket Office Online Window





Step 2• Once at the Cal Athletic Ticket Office Online Window• Click the “Season Renewals and Post-Season” button• This will bring you to the account login screen




Step 3• For returning online customers:• Enter your email address or account # and personally selected password• Click “Login”• If you have not purchased tickets online previously, you must activate your account

by clicking “Link Your Account” and enter your account # and PIN #




Step 4• Once logged into your account, click the 2012-13 Men’s Basketball Season

Renewal link, highlighted below




Step 5• Once you are in the season application, review your renewal• Your order will contain the same seat locations from the 2011-12 season• For patrons that own Baseline/End or Corner season tickets and would like to

change your seats to our new youth/senior prices, continue on to the next step




Step 6• Patrons that own Baseline/End or Corner season tickets now have the option of purchasing their season

tickets at a new youth/senior rate• To order season tickets at the youth/senior rate, you must REDUCE your ticket quantity to the desired

amount of adult tickets under Renewable Items that you would like to own• To add youth/senior season tickets, scroll down on the webpage and under the Additional Items

section, click 2012-13 Men’s Basketball Season Tickets




Step 7• To select youth/senior season tickets:• 1. Select the desired Price Level• 2. Enter the quantity of tickets you are changing to the youth/senior price• 3. Click “Add to Application” in the right corner of the page to return to the Application webpage

Please note that when you submit your application you will not see a seat location for the seats that changed price. You will receive the same seat locations from 2011-12 even though you do not see the seat location on the webpage.




Step 8Once back at the Application webpage, you have a couple of options under Additional Items:•1. Purchase a parking pass by clicking 2012-13 Men’s Basketball Season Parking•2. Add a charitable donation to Men’s Basketball to increase your priority pointsReview Your Order:•3. Review the youth/senior season tickets you added. If you do not want these tickets, you can release them at this time.•4. Review your entire order and the total amount due•5. Once you are ready to place your order, click Add To Cart at the bottom of the webpage




Step 9Your Order is Now Added to the Shopping Cart•Click Priority Mail as the delivery option•Click Checkout when you are ready to pay for your season tickets

You may view your application details, release the application or entire order at this point.




Step 10Your Order is Almost Complete!•1. Review your account information. If you have changes click Edit Information within the box•2. Enter your credit card information for payment•3. Agree to the terms and conditions by checking the box and click Submit Payment

•Once you submit payment, there are no refunds or exchanges.




After Your Order Has Been Placed

We thank you for your continued support of Cal Men’s Basketball

Happy with Your Current Seat Locations?•Once your payment is received you are all set for the upcoming year

Want to Upgrade Your Seats?•Patrons that renew by the deadline of August 15 and want to see what seats are available for upgrading are invited to the first-ever Season Ticket Holder Select-a-Seat event

Select-a-Seat Event

•When: Wednesday, Aug. 22 – 6:30pm•Where: Haas Pavilion•Details: A voluntary opportunity to view and upgrade into new seats for the 2012-13 Men’s Basketball season. Patrons that are happy with their existing seats do not need to participate and will be renewed in their seats from prior year.

For complete details, visit www.CalBears.com/tickets or call (800) GO BEARS.


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2012-13 Cal Men's Basketball Renewal Process