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Stealing from Startups A Church Goes Lean by Ken Howard St. Nicholas Episcopal Church #leanimpact @paradoxy101

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5 min. pitch on applying Lean principles in a faith community. Won "People's Choice" award at the DC Lean for Social Good summit. Click here for audio: http://bit.ly/leanchurch

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Page 1: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Stealing from Startups

A Church Goes Leanby

Ken HowardSt. Nicholas Episcopal Church

#leanimpact @paradoxy101

Page 2: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Lean goes to church? Who knew?(I didn’t)

6 months ago, I didn’t know from “Lean.”

My son, the CEO of a Tech Startup (@EmissaryMed),was attending a “Lean Startup” program.

A participant asked,“I wonder if anyone has ever tried this in churches?

Son replied, “I don’t know if he’s read the book,

but my dad’s been doing this for the last 18 years.”

#leanimpact @paradoxy101

Page 3: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Lean before lean was cool

20 years agoLeft successful consulting practice

Became Episcopal priest1st solo call – start new church

#leanimpact @paradoxy101

Page 4: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Lean before lean was cool

1st in D.C. diocese in decadesNo experts

Didn’t know what we were doingPlethora of Assumptions

Paucity of knowledge

#leanimpact @paradoxy101

Page 5: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

To Boldly Go…

Blessing of our diocese (sort of).

Enough funding to hang ourselves.

Enough freedom to do it.

So Naïve…which turned out to be a good thing.

“Anything is possible when you don’t know what you’re taking about!”

Set us on the path to creative thievery.

#leanimpact @paradoxy101

Page 6: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Stealing from Startups

Appropriate → Apply ↑ (repeat as needed) ↓

Adapt ← Assess

Realized we were a startupStarted acting like one

#leanimpact @paradoxy101

Page 7: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Stealing from Startups

Six StrategiesMinimum Viable Product

Creating an Entrepreneurial CultureTesting Assumptions

Rapid PrototypingEliminating Waste

Measuring What Matters

#leanimpact @paradoxy101

Page 8: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

MVP=Minimum Viable Belief?

"Eleven o'clock on Sunday morning is the mostsegregated hour of America.“ – Martin Luther King, Jr.

Not just race, but ethnicity, culture, politics, theology(unity in uniformity )

The broader the set of beliefs required for membership, the more like a church is to splinter.

People faced with false choice: Community vs. Integrity.

#leanimpact @paradoxy101

Page 9: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

MVP=Minimum Viable Belief?Back to Basics: a Minimum Viable Belief.

God’s love is transformative.

The only sufficient grounds for Christian unity is the love of Christ

(everything else is secondary)

A Simple VisionTo be a place where people can experience God’s love

and be transformed by it.

“A Place to Belong! A Place to Become!”#leanimpact @paradoxy101

Page 10: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Entrepreneurial Culture

How many church leaders

does it take to change a light bulb?

#leanimpact @paradoxy101

Page 11: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Entrepreneurial Culture

Tradition vs. TraditionalismTradition Respects Time-Tested Learning

(don’t re-invent the shoe lace every morning)

Traditionalism Worships Traditions(failure to learn/adapt death/extinction)

#leanimpact @paradoxy101

Page 12: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Entrepreneurial CultureCouldn’t afford traditionalism

Vision-driven culture

Experiments within Tradition

Failure is not an option!(It’s standard equipment)

#leanimpact @paradoxy101

Page 13: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Testing Assumptions

#leanimpact @paradoxy101

Inscription at the entrance to the Bishop Payne LibraryVirginia Theological Seminary

Page 14: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Testing Assumptions

What?(our ministries and programs)

How?(our organization and process)

Why?(our reason to exist)

If we don’t know why, it’s okay to let it die…

#leanimpact @paradoxy101

Page 15: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Testing AssumptionsEspecially

WHO

Getting Outside the Building#leanimpact @paradoxy101

Page 16: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Rapid Iteration Prototyping

#leanimpact @paradoxy101

ADAPTor Create

or Creatively Steal

APPLYSeasonal

Experiment

ASSESSOur Assumptions

Small Scale

Trial

Feedback

Tweak or

Toss

Page 17: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Eliminating Waste

Stewarding Our Human Assets

Time Reducing Permissions(green light bulbs)

Energy Seeking Synergies(ministries-teams-programs-populations)

Effort Stop Pursuing Perfection(80% & leave the rest for God)

Gifts/SkillsPositions for People(don’t square the circle)

#leanimpact @paradoxy101

Page 18: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Measuring What Matters

Quantifying Increasing Engagement#leanimpact @paradoxy101

Leader

Community

Guest

Inquirer

RegularEngaged

Page 19: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Startups Steal from Churches?Churches are great at creating community. How?

Vision• Clear, positive, aspirational message inspires diverse individuals to

work together to achieve complex foals for $0 salary. • How might we inspire that in employees?

Leadership • Seeker-friendly worship guides | Sermons that engage.• Product roadmap | All-hands meetings with engaging pitches.

Recruitment/Retention• Celtic Christians drew people with love-service-radical welcome.• Build in explicit welcome & opportunities for community.

~ Jon Howard, CEO–Emissary Medical Travel

#leanimpact @paradoxy101

Page 20: LeanImpact - "Stealing from Startups: A Church Goes Lean" (audio link:

Watch This Space

www.PracticingParadoxy.comfor

What a Church Stole from Startupsand What Startups Could Steal from Churches

by

Ken Howard Jon HowardFounder–@SaintNicksComFounder–@EmissaryMed

#leanimpact @paradoxy101