CC USA Conference 9-2011

September 2011September 2011

IntroductionIntroductionMark Livings• Adoptive Father• CEO CAIRS Solutions• 25 years in Information System

Mike Ferretti• Family adoption• VP Ebusiness• 25+ years in Information Systems and Sales / Marketing

Mark Livings• Adoptive Father• CEO CAIRS Solutions• 25 years in Information System

Mike Ferretti• Family adoption• VP Ebusiness• 25+ years in Information Systems and Sales / Marketing

Company OverviewCompany Overview• Over 8 years developing Adoption Software• Largest customer base with over 70 partners• Diverse management team• Staff of 20+ individuals• Development Team is ISO 2001 certified• Investments of over $3M in software development• Security and Infrastructure focused• Firsts in security, portals, payments, workflow, messaging, and general integration

• Over 8 years developing Adoption Software• Largest customer base with over 70 partners• Diverse management team• Staff of 20+ individuals• Development Team is ISO 2001 certified• Investments of over $3M in software development• Security and Infrastructure focused• Firsts in security, portals, payments, workflow, messaging, and general integration

CAIRS Product SuiteCAIRS Product Suite

• Case Management• Adoption Family Portal• Birth Parent Portal• Services Management• Workflow

• Adoptive Family Profiles• Agency Community• Adoption Resources• Waiting Families• Matching

• Post Adoption Contract• Letters• Pictures• Videos• Documents• Email• Voice conferences

IntroductionsIntroductions

Meeting Objectives:✓ Understand agency trends✓ Compare CC Adoptions against best practices✓ Leaving with specific next steps

Meeting Objectives:✓ Understand agency trends✓ Compare CC Adoptions against best practices✓ Leaving with specific next steps

Adoption Agency LandscapeAdoption Agency Landscape

Agencies are either rapidly evolving or struggling

Characteristics of evolving agencies:• Strong brand name • Adapting to market trends ( stretching )• Multi-level collaboration• Leveraging multi-generational teams• Unique cost effective strategies

.....aware they need to change

Agencies are either rapidly evolving or struggling

Characteristics of evolving agencies:• Strong brand name • Adapting to market trends ( stretching )• Multi-level collaboration• Leveraging multi-generational teams• Unique cost effective strategies

.....aware they need to change

Social Networking PuzzleSocial Networking PuzzleInteresting Fast Facts:• 57% of the people talk to other people more online then in real life• US has 206.2 Million Internet Users in the US and growing

• There are 500,000,000 active Facebook users (1 in every 13 people) • Half of all Facebook users are logged on daily• An average Facebook user has 130 friends (and expanding)• 48% of 18 - 34 year olds check Facebook when they wakeup• 28% check Facebook on their smart phones before getting out of bed• 25 BILLION pieces of content are shared each month

• People access Facebook via mobile twice as much as on a computer

Interesting Fast Facts:• 57% of the people talk to other people more online then in real life• US has 206.2 Million Internet Users in the US and growing

• There are 500,000,000 active Facebook users (1 in every 13 people) • Half of all Facebook users are logged on daily• An average Facebook user has 130 friends (and expanding)• 48% of 18 - 34 year olds check Facebook when they wakeup• 28% check Facebook on their smart phones before getting out of bed• 25 BILLION pieces of content are shared each month

• People access Facebook via mobile twice as much as on a computer

Information provided by onlineschools.org




CC WebsiteCC Website




CC Adoptions ScorecardCC Adoptions Scorecard

Category Ranking 1-5Strong brand 5

Adapting to market trends 2.5

Multi-level collaboration 1

Leveraging multi-generational teams ?

Unique cost effective strategies ?

Trust Factor 5

Locations / Coverage 1 / 5

Depth of experience 5

CC RecommendationsCC Recommendations• Think national act local• Update centralized adoption specific presence• Gain leverage across organization• Implement cost effective strategies• Leverage partners

Specifics:• National waiting families and matching• Standard case management system• Updated / revamped centralized presence• National forums ( internal & external )• Enable various funding options

• Think national act local• Update centralized adoption specific presence• Gain leverage across organization• Implement cost effective strategies• Leverage partners

Specifics:• National waiting families and matching• Standard case management system• Updated / revamped centralized presence• National forums ( internal & external )• Enable various funding options

CC RecommendationsCC Recommendations

QuestionsQuestions

Spiritual

CC USA Conference 9-2011