THE ART OF MAKING GOOD:

USABILITY: MAKING THE STUFF BETTER

THE ART OF MAKING GOOD: QA & UX (2)

WHAT USABILITY IS

USABILITY

A measurable characteristic, that is

present to a greater or lesser degree, that describes how

effectively a user can interact with a product.

(Jeff Axup, userdesign.com)

The extent to which a product can be used by specified users to achieve

specified goals with effectiveness, efficiency and

satisfaction in a specified context of use.

(ISO 9241-11)

How effectively, efficiently and satisfactorily a user can

interact with a user interface. (usability.gov)

The degree of ease with which products such

as software and Web applications can be used to

achieve required goals effectively and efficiently.

(techopedia.com)

EXAMPLE OF USABILITY ISSUES FOUND ON

WEBSITES

vs

Check if the fields are marked as mandatory

See if the important details are mentioned and explained

Your language required each word with majuscules?

Pay attetion how you close the menu

Do not button!

Make sure that the action names are intuitive

All options can be easily accessed

Is the content ergonomic?

“Sliders are bad for both usability and SEO.” (Harrison Jones, Search Engine Land)

Double check to see if the font suports diacritics

The colors used for some actions don’t need to be used for other actions/elements and the cursor need to be in the field

Icon apps near social apps

Stay away from confusing messages.

Which download option should I use?

Which login option should I use?

Why do you want to make me to wait?

People run adblocker

Autoplay videos are not just annoying, but can make the navigation difficult

Move the page on the desktop like on the touchscreens

Not having an “up” button to go back to the beggining of the page

QUESTIONS?