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Research conducted by International Customer Management Institute (ICMI) highlights both the challenges contact centers face and the specific benefits that can be achieved by moving key functions to the Cloud. Greater simplicity, integration, agility, insight and security are all possible with a lightweight, scalable Cloud solution like Aspect’s Zipwire – one that’s designed to meet the unique challenges facing today’s contact centers and agents. Kindly, go through the above infographic to discover how contact centers can benefit from cloud based solutions. Learn more about the Aspect software tools here: http://www.aspect.com/in/ You can connect with Aspect Software India by clicking on the following links: 1. Facebook: https://www.facebook.com/AspectIndia 2. LinkedIn: http://bit.ly/linkedinaspectindia 3. Twitter: https://twitter.com/AspectIndia
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