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What if you could monitor and control your organization’s audio devices from a
POWERFULCLOUD INTERFACE?
What if your audio devices transmitted
information to a
to be analyzed?BIG DATA STORE
INTERNET OF THINGS
Easily review trends, detect issues & assess user behavior for training purposes.
INSIGHTFUL REPORTING TOOLS
HERE’S THE top 5 reasonsIT managers want Plantronics Manager Pro.
1 MONITORINGMANAGEMENT
SMARTER& 2 DEPLOYMENTSIMPLIFIED
HERE’S THE top 5 reasonsIT managers want Plantronics Manager Pro.
1 MONITORINGMANAGEMENT
SMARTER& 2 DEPLOYMENTSIMPLIFIED
3 MANAGEMENTPOLICY-BASED
HERE’S THE top 5 reasonsIT managers want Plantronics Manager Pro.
1 MONITORINGMANAGEMENT
SMARTER& 2 DEPLOYMENTSIMPLIFIED
3 MANAGEMENTPOLICY-BASED
4 PERMISSIONSWORRY-FREE
HERE’S THE top 5 reasonsIT managers want Plantronics Manager Pro.
1 MONITORINGMANAGEMENT
SMARTER& 2 DEPLOYMENTSIMPLIFIED
3 MANAGEMENTPOLICY-BASED
4 PERMISSIONSWORRY-FREE
5 INSIGHTSVALUABLE
1MONITORING
MANAGEMENT
SMARTER&
DEVICE INVENTORYView total count and status for all headsets and audio devices.
View status of all softphones being used with Plantronics products.
SOFTPHONE STATUS
1MONITORING
MANAGEMENT
SMARTER&
Identify configurations of installed softphone and Plantronics Hub versions with known compatibility conflicts.
CONFLICT DETECTION
1MONITORING
MANAGEMENT
SMARTER&
Schedule and push out firmware updates to specific groups and individuals from your browser — no manual updates.
VERSION STATUS
1MONITORING
MANAGEMENT
SMARTER&
Save time and resources by troubleshooting and handling many requestsremotely, in near-real-time.
HELPDESK RELIEF
1MONITORING
MANAGEMENT
SMARTER&
??
This client app integrates with Manager Pro.End-users control their Plantronics device settings within established IT parameters.
PLANTRONICS HUB
DEPLOYMENTSIMPLIFIED
2
Pre-configured MSI installation packages connect Hub client to tenant.
EASY SETUP
DEPLOYMENTSIMPLIFIED
2
Manage device settings, firmware versions, and regulatory compliance based on company policy.
POLICY-BASED
3 MANAGEMENTPOLICY-BASED
Easily comply with industry regulations governing communication devices.
REGULATIONS COMPLIANCE
3 MANAGEMENTPOLICY-BASED
Set policies for devices across the organization or at the user level.
USER LEVEL POLICIES
3 MANAGEMENTPOLICY-BASED
Fully customizable permissions give your IT team full access to critical device settings or firmware deployments.
CUSTOMIZED PERMISSIONS
4 PERMISSIONSWORRY-FREE
Give other groups, like customer service teams, access to information for their own reporting.
REDUCE WORKLOAD
4 PERMISSIONSWORRY-FREE
Plantronics Manager Pro offers 3 extra subscription-based reporting suites.
DEEPER INSIGHTS
5 INSIGHTSVALUABLE
THE 3 REPORTING SUITES
5 INSIGHTSVALUABLE
Detailed call summaries, common actions,
& device adoption.
USAGE ANALYSIS
THE 3 REPORTING SUITES
5 INSIGHTSVALUABLE
Detailed call summaries, common actions,
& device adoption.
Identify % time of overtalk during conversations.
USAGE ANALYSIS CONVERSATION ANALYSIS
THE 3 REPORTING SUITES
5 INSIGHTSVALUABLE
Detailed call summaries, common actions,
& device adoption.
Review acoustic events & time-weighted average configs causing issues.
Identify % time of overtalk during conversations.
USAGE ANALYSIS ACOUSTIC ANALYSISCONVERSATION ANALYSIS
5 INSIGHTSVALUABLE
Detailed call summaries, common actions,
& device adoption.
Review acoustic events & time-weighted average configs causing issues.
Identify % time of overtalk during conversations.
USAGE ANALYSIS ACOUSTIC ANALYSISCONVERSATION ANALYSIS
For unified communications & contact center applications.
5 INSIGHTSVALUABLE
Detailed call summaries, common actions,
& device adoption.
Review acoustic events & time-weighted average configs causing issues.
Identify % time of overtalk during conversations.
USAGE ANALYSIS ACOUSTIC ANALYSISCONVERSATION ANALYSIS
For contact center applications.
See device usage patterns, callsmade/received, and call duration.
CALL SUMMARY
5 INSIGHTSVALUABLE
Usage Analysis Suite
Mute, volume, and quickdisconnect behaviors hold insights for
TRAINING & PERFORMANCE
5 INSIGHTSVALUABLE
Usage Analysis Suite
Identify ratio of agent vs. customer speech, including overtalk and silence.
IMPROVE CONVO QUALITY
5 INSIGHTSVALUABLE
Conversation Analysis Suite
Review history of unexpected loud sounds to ensure occupational safety.
ACOUSTIC EVENTS
5 INSIGHTSVALUABLE
Acoustic Analysis Suite
Identify time-weighted average (TWA) configurations that may be causing user experience issues.
DAILY NOISE EXPOSURE
5 INSIGHTSVALUABLE
Acoustic Analysis Suite
800-641-6416
Let our experts guide you through the Manager Pro service offerings and answer all your questions.
SCHEDULETODAY!
READY FOR a demo?