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One of the sessions I presented at the SharePoint Evolutions Roadshow 2014 - Driving user adoption with a SharePoint Centre of Excellence
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Driving User Adoption with a SharePoint Centre of Excellence
Ant Clay
bit.ly/BuySPGovManifesto
WHAT’S THE PROBLEM WITH USER ADOPTION?
WHAT IS THE CENTRE OF
EXCELLENCE?
WHY DOES IT WORK AND HOW CAN I DO THIS IN MY ORGANISATION?
WELCOME
what‘s the problem?
what is the answer
I just told you!
user adoption = training?
centre of excellence
marketing sales finance
start-up
create a clear vision
complexity users value
who isn’t involved?
who is involved?
support
public and private classes
online training - live
create an evolving story
tummelers
4 reasons this works
1. outward facing
2. autonomous
3. holacracy
4. serendipity
challenges
centre of excellence(s)
sustain change…
what do you do next?
Thanks for your time
and attention…
bit.ly/BuySPGovManifesto
Thank you for attending!