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www.servicetracker.uk.com

ServiceTracker pest management systems

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Page 1: ServiceTracker pest management systems

www.servicetracker.uk.com

Page 2: ServiceTracker pest management systems

Surveyors create quotes online for both new and existing business with fully managed approval rules for pricing and discounts

Pricing and contract setup from the initial Site Survey, to Risk Assessment and scheduling of routine inspections and call outs

Office staff have real time control over the Pest Technicians’ work schedules and call outs. They have full visibility of what is happening in the field enabling them to fully manage state-of-service

Paperless mobile visit completion including automatic infestation email alerts, recommendations, chemicals and other chargeable materials used on site, signature and image capture for work completion

Recurring invoicing, quote to invoice conversion or create invoices directly upon work completion. Integration to popular accounting software such as Sage, Xero and QuickBooks

Customer logs in directly online to gain a 360 degree view of all their sites. Everything is online: analysis of high risk sites, on-site logbooks, access to risk assessments and visit reports, recommendations and follow-ups

One app running your entire business ensures increased efficiencies, reduces your costs and improves company profitability

Effortless reporting and dashboards. Manage your entire business on the web or on your mobile device

ServiceTracker Features at a Glance

Page 3: ServiceTracker pest management systems

● Improve responsiveness to your customers

● Save time planning and completing jobs

● Reduce administration costs

● Improve customer satisfaction and retention

● Improve quality of management information

● Reduce or even eliminate paperwork

● Connect with remote monitoring systems

How does ServiceTracker work for me?

Page 4: ServiceTracker pest management systems

Field Service - Mobile● Reduce the time taken to conduct inspections

● Real-Time Work lists and inspection instructions

● Capture inspection results and identify risk

● Signature and Image Capture

● Voice Recognition

● Real-Time Tracking

● GPS Mapping

Page 5: ServiceTracker pest management systems

ServiceTracker Pest Management SystemsServiceTracker has been developed specifically for the Pest Control Industry in line with BPCA and NPTA guidance.

ServiceTracker is also built to comply with the highest industry compliance standards and protocols, including BRC Issue 7, Food Hygiene, Food Safety and Environmental legislation.

Page 6: ServiceTracker pest management systems

Cloud Platform

Page 7: ServiceTracker pest management systems

Sales & Contract ManagementSpeed up, control and professionalise the quoting process:

Your Surveyors can create quotes, Treatment Instructions and Risk Assessments directly on their mobile whilst visiting the customer.

Quote to Contract:

A quotation can be signed off on site and converted into a contract from the initial Site Survey, all ready to go for the technician and ALL PAPERLESS!

Page 8: ServiceTracker pest management systems

Office Admin● Schedule in Real-Time with fully integrated Calendar

views and work lists● Create Call Outs, Jobs and Follow-Ups. Managing

Pest Technicians’ routines and call outs has never been easier

● Full visibility of what’s happening in the field with GPS mapping and control up-to-the-second information about customers’ servicing requirements

● Locate the Nearest Technician using intuitive mapping screens

● ALL PAPERLESS!

Page 9: ServiceTracker pest management systems
Page 10: ServiceTracker pest management systems

Technicians● Access to Visit Reports

● Access to Bait Plans

● Voice Recognition

● GPS Mapping

● Electronic Reporting

● Site Risk Assessments etc.

● ALL PAPERLESS!Mike Day

Page 11: ServiceTracker pest management systems

CustomersPaperless log books are available to all customers for all their sites.

Customers have Secure and instant access to:

● Risk Assessments● Method Statements, COSHH Assessments● Summary and Detailed Visit Reports● Action Plans● Automated Email Alerts● High Infestations and Actions● Trend Analysis● Audit trail of all remedial action taken● Customisable Reports and Dashboards● ALL PAPERLESS!

Page 12: ServiceTracker pest management systems

Invoicing and Credit ControlGet invoices to customers quickly, eliminate double keying and reduce paperwork with ServiceTracker’s built in revenue management functionality

● Customer pricing sc

● Billing activity is all integrated to service, ensuring invoices are created and dispatched at the earliest opportunity

● Create and send invoices directly from ServiceTracker

● Invoiced values - actuals and forecast reporting to you in real time

● Fully integrated to all core financial systems to avoid double entry

● ALL PAPERLESS!

Page 13: ServiceTracker pest management systems

What will you pay?This is how our charges are made up…Deployment ChargeThis is made to cover our costs to deploy the system to your company and is dependant upon time spent and quality of data

Salesforce License Salesforce Platform License: £30 per field user and £50 per Manager/Admin user per month + VAT

Ongoing SupportThis will depend entirely upon the amount of support you need, the level of which can be agreed at the start of the contract

Changes to SystemBespoke changes to the system have a fixed development charge or £45 per man hour

Page 14: ServiceTracker pest management systems

Suck it and see!

If you are still unsure and wish to trial the system before finally committing, we are happy to arrange a trial period for a small number of users.

There is no charge for this trial period if you commit to taking the licenses however if you do not choose to continue, we will agree to work on a shared cost basis to be agreed beforehand.

Page 15: ServiceTracker pest management systems

ContactBritannia HouseCaerphilly Business ParkCaerphillyCF83 3GG

Connect:

Twitter: @ServiceTrkr Facebook: facebook.com/servicetracker LinkedIn: Linkedin.com/Company/ServiceTracker

w:www.servicetracker.uk.com e:[email protected] t: 033 022 31 022

St AubynsDaws HillLondonE4 7RD