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TRAVERSING CONTENT BETWEEN CRM & ERP

Content is Bridged Between Leading Platforms

The Factor extends your business

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Extended ECM for Salesforce 16.2 Lightning & Mobile Support (Salesforce1)

LAB PREVIEW

Leverage Extended ECM / CS Smart UI for Workspace Rendering

New Salesforce Lightning UI

(Desktop + Mobile)

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Information-fueled Business Processes

OpenText Extended

ECM

E TENDEDinto lead APPLICATIONS

TCONTEto provide CONTENT in

E PERIENCESand enable unique DIGITAL

Integrating into the world’s leading business eco systems

Digitize and automate information flows in context of business process

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Client Files Embedded within Salesforce

OpenText Extended ECM Workspace

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Extracting maximum value from processes and content.Synchronization of data from SAP.

9 Ways to Optimize Salesforce

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Key sales processes managed in one app

Meet mobile workforce needs to contribute from desktop or mobile UIs without switching application

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Visibility of marketing activities on account level

Enhance awareness and avoid communication errors by having all customer emails in Salesforce

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Informed customer understanding and decisions

Accurate customer insight and easy access to pertinent

correspondence

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Cut admin work and eliminate duplication

Improve sales productivity by minimizing search time and reduce

overhead to manage content

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Integrate with finance and back office apps

Minimize IT costs and improve data consistency by connecting

Salesforce content to ERP

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Complete customer relationship details

Shorten successful sales cycles by accessing specific customer data from other business apps

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Safeguard essentialsales information

Securely manage critical customer content consistent with corporate governance and settings

of the CRM application

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Information sharingand collaboration

Promote a culture of sharing with improved and easy to use

application

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Scalability forbusiness growth

Make your business grow and CRM lean by extending your

Enterprise Content Management

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9 Ways to Optimize Salesforce

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Extended ECM for Salesforce – A Content Enabler

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Learn more about Information Fueled Processes