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Openbravo Commerce Platform presentation inlcudes: - the new retail reality - challenges for retailers - what Openbravo as Commerce Platform offers to agile retailers to ... a) be future store b) be multi-channel c) be engaging Enjoy the presentation!! For further info, drop me an email to [email protected]
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The Preferred Commerce PlatformFebruary, 2014
© 2014 Openbravo Inc. All Rights Reserved. Page 1
Graphene (credit: University of Bath)
Graphene & Openbravo
© 2014 Openbravo Inc. All Rights Reserved. Page 2
High-quality graphene is very strong, light, nearly transparent and an excellent
conductor of heat and electricity. Its interactions with other materials and with
light and its inherently two-dimensional nature produce unique properties.
Graphene offers a great metaphor for the Openbravo solutions
Welcome to the consumer age
© 2014 Openbravo Inc. All Rights Reserved. Page 3
The new reality in commerce
1. The cross-channel phenomenon is here
2. Mobile technology is a key enabler … and is very
rapidly gaining ground
© 2014 Openbravo Inc. All Rights Reserved. Page 4
rapidly gaining ground
3. The physical store remains the most important
consumer touch point
How to prepare my
physical stores
for their new role ?
How to develop
differentiation
strategies
to stay competitive
and build for growth ?
How to
effectively adopt
mobile technologies
for better operations ?
Challenges for retailers
© 2014 Openbravo Inc. All Rights Reserved. Page 5
How to leverage
my prior systems
with a new future
proof platform ?
and build for growth ?
How to progress in
cross-channel
to offer a seamless
shopping
experience ?
for better operations ?
The Preferred Commerce Platform
The Openbravo Commerce Platform offers agile retailers:
� a state-of-the-art commerce solution
developed on top of
� an easily extendible development platform with horizontal
© 2014 Openbravo Inc. All Rights Reserved. Page 6
� an easily extendible development platform with horizontal
ERP functionality embedded
To power your ideas for building smart enterprise solutions
Flexible commerce solution for agile retailers
� Be Future StoreProvide a delightful customer experience in
your physical stores
� Be Multi-channelProvide a seamless shopping experience across
multiple retail channels
© 2014 Openbravo Inc. All Rights Reserved. Page 7
multiple retail channels
� Be EngagingProvide the right tools to loyal your customers,
motivate your staff, and get committed
partners
Helping agile retailers to compete effectively in
today’s consumer age
Be Future Store with our state of the art mobile POS
Business TipDid you know
that…?
80%
© 2014 Openbravo Inc. All Rights Reserved. Page 8
(1) Source. AT Kearney. Future of stores study. 2013
80%of retail sales is still
generated in the
good old
physical stores (1)
Be Future Store
Flexible and mobile point of sale platform
� Open new stores much faster
� Start processing sales on new terminals in a matter of minutes
� Adapt and integrate our solution, easily
� Lower your hardware costs by using mainstream hardware
Delightful customer service
� Offer interactive customer assistance on the store floor
© 2014 Openbravo Inc. All Rights Reserved. Page 9
Optimized store operations
� Secure effective operational control managing approvals and user permissions
� At all times be in control of goods movements with mobile warehouse solutions
� Have real time visibility about cash in each terminal, on hand and pending to receipt stock
� Store profit and loss report for a higher performance control
� Offer interactive customer assistance on the store floor
� Give product info and suggestions based on customer preferences
� Increase cross-selling thanks to real-time information on promotions
� Increase sales probability from real time cross store stock checks
Be Future Store – What our customers say
“Halsted chose Openbravo for its
requirements fit and low total cost
of ownership, and for
the ability to support a mobile
Company Halsted is a leading supplier of building
and plumbing materials
© 2014 Openbravo Inc. All Rights Reserved. Page 10
the ability to support a mobile
workforce,
and the organization's E-
commerce aspirations going
forward.”
James Stevens. Group Accountant
Solution After evaluating other market leader
solutions like Sage they decided for
Openbravo due to its flexible platform
and compelling functionality
Results Nowadays 4 branches are managed
completely (procurement, warehouse,
finance, accounting, sales) including
several stores. 3 new branches will be
added during the next months.
Each branch manages hundreds of
orders daily
Business TipDid you know
that…?
Cross-channel
customers are
Be Multi-channel with powerful promotions & discounts engine
© 2014 Openbravo Inc. All Rights Reserved. Page 11
customers are
21%more profitable
than those who
use one
channel(1)
(1) RIS/EKN. 2013 Cross-channel tech trends study. October 2013
Be Multi-channel
Agile merchandise management
� Effectively manage a huge number of references
� Have real time visibility on performance in each channel
� Be able to develop promotions and price strategies faster
� Be able to easily change prices and promotion
Efficient online channel integration
� Have real time order visibility as soon as orders are registered
© 2014 Openbravo Inc. All Rights Reserved. Page 12
� Have real time order visibility as soon as orders are registered
� Provide accurate information about products and orders to your online clients
� Be able to easily integrate with the e-commerce platform of your choice
� Secure capability to integrate the mobile channel
Seamless supply chain operations
� Have accurate control of your procurement processes
� Get real time stock alerts for replenishment
� Real time planning control for picking, packing or shipping activities
� Efficiently manage customer returns and returns to supplier
Be Multi-channel – What our customers say
“For us, Openbravo made the most
sense. We spent considerable time
and energy evaluating solutions from
the most popular ERP solutions,
but Openbravo impressed us with its
flexibility, scalability, and adherence
to our project requirements. We
Company Khayal Alwataniya is a billion dollar
group of companies. The group
currently employs more than 400 people
in the travel, food & beverage,
hospitality, information technology and
construction industries and is enjoying
© 2014 Openbravo Inc. All Rights Reserved. Page 13
to our project requirements. We
appreciated the simplicity yet
robustness of the Openbravo for
Retail solution and the
ability to enable e-Commerce and
Mobile Commerce
for our customers.”
Fahad Alarifi, CEO of Khayal Alwataniya.
construction industries and is enjoying
rapid expansion as well as growth.
Solution They are implementing Openbravo for
Retail solution to manage all the back-
office and front-office processes of their
retail business including the central
warehouses supply chain management
processes as well as the stores
management processes.
Results Fully integrated business management
solution for managing the different
business units and improved customer
engagement, being able to process
mobile and online orders with real-time
integration at the Point of Sale, ERP, and
Customer Relationship Management
(CRM) software.
Be Engaging with embedded real time analytics
Business TipDid you know
that…?
92%of companies say
that customer
© 2014 Openbravo Inc. All Rights Reserved. Page 14
that customer
experience is a
top strategic
priority but
45%say that they do
not have the
budget they
need to get the
job done (1)(1) Forrester. Competitive Strategy In The Age Of The Customer. October 2013
Be Engaging
Motivated team
� Motivate your store staff by equiping them with a modern mobile store solution
Loyal customers
� Improve brand image in physical stores
� Get real-time data for actionable customer intelligence
� Build up information for personalized marketing and promotions
� Have the opportunity to integrate social media
© 2014 Openbravo Inc. All Rights Reserved. Page 15
� Motivate your store staff by equiping them with a modern mobile store solution
� Better decision making and more visibility on performance thanks to powerful analytics
� Leverage prior investments and lower your cost base
� Enjoy a future proof technology platform already today
Committed partners
� Achieve higher operational efficiency thanks to easy integration with external systems
� Offer your providers direct access thanks to being a web-based solution
� Effectively analyze supplier performance thanks to detailed transacctional information
� Powerful analytics enables you to easily share business information with your partners
Be Engaging – What our customers say
“Openbravo was key in the
modernization of our IT platform.
We chose Openbravo for its Open
Source nature that offered us
flexibility, innovation
Company Supplies Now Inc. is an Ink, Toner and
Office supply retailer. They started
operations back in 2003 as supplier to
the Federal Government of the US.
Supplies Now Inc is dedicated to
offering one of the largest selections of
© 2014 Openbravo Inc. All Rights Reserved. Page 16
flexibility, innovation
at an affordable cost.
We needed to have the best tools to
provide an excellent customer
satisfaction and now we do”
John Cheatham, CEO of Supplies Now
Inc.
offering one of the largest selections of
original and compatible imaging
supplies online and off. The main goal at
Supplies Now is to bring "Wholesale
Prices Direct To You”
Solution After evaluating other market leader
solutions like ECi Britannia they chose
Openbravo ERP because of its flexibility
to adapt to their key business
requirements, easy integration with
other applications and a price point
that was within their budget range
Results Higher quality of information and better
operational control with an agile
management of 200.000 products and
hundreds of daily orders
The Preferred Commerce Platform – A Quick Summary
Supply chain
management
Mobile and
cloud ready
platform
Merchandise management
© 2014 Openbravo Inc. All Rights Reserved. Page 17
Multichannel
Enterprise management
Advanced
Analytics
Flexible Commerce solution for agile retailers
� Be Future StoreProvide a delightful customer experience in
your physical stores
� Be Multi-channelProvide a seamless shopping experience across
multiple retail channels
© 2014 Openbravo Inc. All Rights Reserved. Page 18
multiple retail channels
� Be EngagingProvide the right tools to loyal your customers,
motivate your staff, and get committed
partners
Helping agile retailers to compete effectively in
today’s consumer age
Contact us now for more information
� Follow us
� Contact OpenbravoCustomer Form: http://www.openbravo.com/form-customer
Email: [email protected]
© 2014 Openbravo Inc. All Rights Reserved. Page 19
Spain Office: +34 932 725 947
India Office: +91 33 4004 7358
Mexico Office: +52 559171 1841
� Contact an official Openbravo Partnerhttp://www.openbravo.com/get-started-partner-finder
� Try ithttp://www.openbravo.com/professional-edition-trial
Questions & Answers
Thank you very much for your interest!
© 2014 Openbravo Inc. All Rights Reserved. Page 20
Front page photo: Graphene (Credit: University of Bath)
High-quality graphene is very strong, light, nearly transparent and an excellent conductor of heat and electricity.
Its interactions with other materials and with light and its inherently two-dimensional nature produce unique properties.
Important Notices:• This document contains privileged and confidential information prohibited to be distributed without prior Openbravo consent