Narendra Tomar Flat No.1003, 10th Floor, Plot Nos. 5/5A, Sector-34C, Geetanjali Heights Society, Kharghar, Navi

Mumbai 410210Mobile: +91-9923146116 Mail-ID: NARENDRA.TOMAR001@GMAIL.COM

Seeking manager ship challenges in Quality Management Function

Business Test Analyst/Test Manager

I am a highly dedicated and motivated individual with a desire to learn; experience of managing a team; seeking an opportunity that will utilise my technical and educational expertise to the maximum for the overall benefit of the organisation.

Around 10 years of total experience in project management, business analysis and software testing in BFSI domain.

Previously worked as a Business Test Analyst for Liquidity Management Programme. In-Depth understanding of diverse domains like Investment and Retail Banking, Financial Services

when at IBM, Cognizant, and ISC Software. Extended expertise in Requirements Management, Business Process Reengineering, Requirements

Prioritization, Non Functional Requirements, Impact Analysis, Change Management, System Testing, UAT coordination, High level design and delivering projects using Agile and Waterfall methodologies.

Experience in preparing project proposals for bids, presenting proposals to client, developing SOW’s and communicating with client for sign offs and approvals.

Experience with ETL testing. Extensive Data Analysis using SQL Server 2008, MS SQL, MS Access, MS Excel. Experience in System Testing and driving UAT activities. Persuasive communicator with good relationship management skills with the ability to relate to

people at any level of business and management. Personal accountability, excellent attention to detail and strong stakeholder management skills. Sound understanding of Financial markets products, terminology and front to back office workflows.

Domain expertise: Retail Banking, Investment Banking, Regulatory Reporting (BASEL ACCORDS II & III), Liquidity Risk.

Proficiencies

Core Strength Project Coordination Business Requirement Study Test Execution Management DWH and ETL Testing Manual Software Testing Test Automation Tools/Scripts Test Planning & Design Multiple Platforms (OS) Team & People Management

Education B. E. (Computer

Science & Engg.), from Technocrates Institute Of Technology, Bhopal (2006) with First Class (64.91%)

Training& Certifications Trained on PL/SQL,

Database concepts, Oracle Architecture, Introduction to UNIX, UNIX (detailed), Winrunner, Quality

Career Scope

IBM India Pvt. Ltd., MumbaiTest Manager ( April 2013 to Till date)

Responsibilities: Primarily engaged in Test Management from planning to test

execution and error resolution. Managing all phases of Testing Life Cycle including study of

functional specifications. Responsible for test planning, creation of system test

cases/traceability matrix, test cases & QA scripts etc. Involved in SQL automation process, advanced

transformations of data, with focus on data cleansing and redundant data.

Contributing to test execution of System, Integration testing

Centre and on QTP Trained further on

Level 1 - Investment Banking & Brokerage and other Banking domain aspects

Technical Skills Servers: Citrix Servers Operating System:

WIN 2000/2003 Server, UNIX (IBM AIX 5.0)

Languages: T-SQL, PL/SQL

Databases: MS SQL Server 2008, Oracle

Test/QA Tools: Quality Center (11.0), QA Wizard (4.0), Winrunner (7.0), QTP(10.0)

Other Tools: TOAD 9.0, SQL Profiler, SSRS, RDC,

Utility: MS Office 2013

as well as ETL testing using Extract, Transform and Test methodology.

Preparation & review of Test Strategy, Test Estimations, Resource Planning, Detailed Test plan, Test Coverage / Requirements Traceability Matrix, Test Execution & Defect Report, Test Summary & Closure Report for Management & Stakeholders / Client.

Preparation of High-level test scenarios, based on effective understanding of Business and Functional requirements specification documents.

Preparing and giving software demos to clients regarding usefulness of the product and services.

Experience in preparing project proposals for bids. Presenting proposals to client. Developing SOW’s and communicating with client for sign offs

and approvals.

Achievement: Received ‘Award of Effectiveness’ from client Metlife for providing

high quality of deliverables. Received ‘Deep Skill Adder Award’ thrice continuously for last 3

quarters from client Metlife.

Cognizant Technology Solution India Pvt. Ltd., MumbaiBusiness Test Analyst (Dec 2010 to April 2013)

Responsibilities: Joining as a Team member for Testing, progressed to the

reported role. Primarily engaged in Test Management from planning to test

execution and error resolution. Managing all phases of Testing Life Cycle including study of

functional specifications. Responsible for test planning, creation of system test

cases/traceability matrix, test cases & QA scripts etc. Involved in SQL automation process, advanced

transformations of data, with focus on data cleansing and redundant data.

Contributing to test execution of System, Integration testing as well as ETL testing using Extract, Transform and Test methodology.

Experience in preparing project proposals for bids, presenting proposals to client, developing SOW’s and communicating with client for sign offs and approvals.

Define process, development, testing and maintenance strategies, write requirements and documentation.

Achievement: Received the Best Performer Award from the team.

ISC Software Pvt. Ltd., BhopalSenior Test Analyst (Sep 2006 to Oct 2010)

Initiated the IT career in September 2006 participating in projects in testing function and reported to the Test Lead.

Led a team of 5 resources in test planning process and contribute in creation of test plan.

Responsible for development of system test cases and traceability matrix.

Involved in test execution of System and Integration testing Provided Test Documentation to the development team and

monitored error resolution.

Personal Details

Date of birth: 12-Jan-1985 Languages known: English – Full professional proficiencyHindi – Full professional proficiencyJapanese – Elementary proficiency

ANNEXUREPROJECT DETAILS OF NARENDRA TOMAR

Project Data WareHousingClient Metlife Insurance – USDuration 29 monthsTeam Size 10Environment DB2, QC(9.2), MS Office 2010, Windows 7 Professional, Informatica, Mainframe

testingDetails Metlife DWH(Data Warehouse) contains IBDW,IDW,SDM and PDG

IBDW : This is one of the line of Business which Metlife uses for selling insurance to individual (end customer) as an individual business. It is used to bring together information from multiple operational systems and external sources into a single, integrated central database. The IBDW will be the primary source used to load the downstream Operational Data Stores (ODS) and Data Marts for Individual Business. IDW :Institutional business is a line of operation for MetLifeData from multiple feeds converge into a single, central Institutional Datawarehouse. Data from IDW is then populated in Marts

SDM:It stores the data of producers and their sales information. Premium amount calculation done in SDM which required for Micro Strategy reporting. Micro Strategy can be Producer wise annual sales report, Financial year wise producer sales report, Product wise annual sales report etc. Annuity systems, GDC and EPI are the up streams for the SDM.PDG:IDSI involves in the process development of people like advisors, managers of MetLife, New England Financial and MetLife resources sales organizations. For recruiting, selecting and hiring the people we have contractor named TALEO. It is primarily responsible to maintain the relationship with IT, consultants, and vendors, internal end users. The information related to producers who works for MetLife will

be maintained in Practice Development Group, and it helps in tracking the producers sales and goal performance. For the Producer professional development, IDSI has contracted an outside vendor, Cornerstone on Demand (“CSOD”) to provide a learning management system (LMS)

Role Test ManagerResponsibilities • Participate in test planning process and contribute in creation of test plan.

• Contribute to the creation of system test cases and traceability matrix.• Contribute to the test execution of System and Integration testing.• Create advanced transformations of data, with focus on data cleansing and

redundant data.• Writing test cases and QA scripts.• SQL automation process using DB2.• ETL testing using Extract, Transform and Test methodology.• Documenting, tracking, and communicating bugs with business analyst,

configuration team and development team.• Creating reports for various stakeholders, attending management meetings,

and daily calls.• Develop complex SQL scripts that validate business requirements and source to

target mapping within the data warehouse.• Identify, debug and clearly articulate defects from database queries.• Create consolidated resource plan for offshore and onshore team.• Create Level 0 and Level 1 estimates for testing.• Creating invoice report and sending it to the Offshore Program Manager.• Creating metrics to measure productivity of the team resources.• Preparing and giving software demos to clients regarding usefulness of the

product and services.• Experience in preparing project proposals for bids.• Presenting proposals to client.• Developing SOW’s and communicating with client for sign offs and approvals.

Project Liquidity Management ProgramClient HSBC Bank PLC – UKDuration 19 monthsTeam Size 20Environment Microsoft SQL Server 2008, QC(9.2), RDC, MS Office 2010, Windows 7 Professional,

InformaticaDetails The Liquidity Management Programme (LMP) Project aims to collect data for GBM

businesses in the APAC, Middle-east, Europe and Latin America regions, and use a FINARCH tool to deliver this data into the Global Liquidity Reporting dataset.

The objectives of Liquidity Management Programme are: Honouring all cash outflow commitments (both on- and off-balance sheet) on

an on-going, daily basis. Avoiding raising funds at market premiums or through the forced sale of

assets. Satisfying statutory Liquidity reserve requirements and understand the

Liquidity Risk associated. Generation of FSA 047 and 048 reports for daily cash flow mismatches

Role Business Test AnalystResponsibilities Define process, development, testing and maintenance strategies, write

requirements and documentation. Led a team of 20 Software Engineers and revamped business processes, and

acting as a POC between the onshore and offshore Developed and monitored project effort estimation, project timelines. Requirement Analysis and identify business requirements gaps and

communicate that with the Onshore Leads. Develop process diagrams for the QA team to help them understand the

data flow from various sources. ETL testing using Extract Transform and Test methodology (using SSIS

packages). Successfully create and implement Test Harness a SQL automation process

using Windows script for Microsoft SQL Server 2008 this helped reduce turnaround time by 70%.

Creating reports for various stakeholders, attending management meetings, and daily calls.

Project Credit Risk Management (Customer Acquisition System)Client BARCLAYS BANK PLC - UKDuration 9 monthsTeam Size 14Environment Toad For Oracle(9.0), IPSwitch WS_FTP Professional(9.0), UNIX (IBM AIX 5.0),

QC(10.0), RDC, MS Office 2007, Windows XP, Citrix Servers, Text Pad(4.0), Ultra Edit 32 Professional, Text/HEX Editor(10.00C), QTP(10.0)

Details CAS is Customer Acquisition System. Through different mode of channel all the credit card applications are feed to CAS system for processing. All the credit card applications are processed by Vectus (which is part of CAS system) workflow based on rules in the flow database. Vectus calls CAPSCAN for postal code verification. SDS is a decision system which takes the decision for the incoming applications. Vectus communicates with Experian and Equifax for credit reference checking.

Role Test LeadResponsibilities • Participate in test planning process and contribute in creation of test plan.

• Contribute to the creation of system test cases and traceability matrix.• Contribute to the test execution of System and Integration testing.• Participate in software project planning and contribute in creation of software

project plan.• Involved in software audit process.• Involved in automation process using QTP tool with Automation COE team.• Documenting, tracking, and communicating bugs with business analyst,

configuration team and development team.• ETL testing using Extract, Transform and Test methodology.

Project Smile Brands Finance (Account and Loan Management)Client Smile Brands Incorporation - USADuration 21 MonthsTeam Size 4Environment Dbbide, CoreCard Card Management Software, SQL Server 2005, T-SQL, Visual C++,

MS Office2003, Windows 2K/NT, Crystal Reports, SSRSDetails Smile Brands Finance is an account and loan management system. It provides loans

for dental treatment purposes domestically.

Role Senior Test AnalystResponsibilities • Participate in test planning process and contribute in creation of test plan.

• Contribute to the creation of system test cases and traceability matrix.• Responsible for weekly assignments to test engineers.• ETL testing using Extract, Transform and Test methodology.

Project First View (Prepaid Card Solution)Client First View Incorporation - USADuration 13 monthsTeam Size 25Environment Dbbide, CoreCard Card Management Software, SQL Server 2005, T-SQL, Visual C++,

MS Office 2003, WIN 2K/NT, Discover Simulation System, Crystal Reports, SSRSDetails First View is the premier industry leader in electronic transaction processing

services both domestically and internationally. First view offers prepaid card services including gift cards, electronic fuel and transaction processing, and payment services.

Role Test AnalystResponsibilities • Participate in test planning process and contribute in creation of test plan.

• Contribute to the creation of system test cases and traceability matrix.• Lead a team of 5 Test Engineers for CoreDispute and CoreAuth Modules.• Responsible for weekly assignments to test engineers.• ETL testing using Extract, Transform and Test methodology.

Project Fingerhut (Credit Card Solution)Client Fingerhut Incorporation - USADuration 17 MonthsTeam Size 15Environment Dbbide, CoreCard Card Management Software, SQL Server 2005, T-SQL, Visual C++,

MS Office 2003, WIN 2K/NT, Crystal Reports, SSRSDetails Dbbide, CoreCard Card Management Software, SQL Server 2005, T-SQL, Visual C++,

MS Office 2003, WIN 2K/NT, MasterCard and VISA Simulation System, HTML, Crystal Reports, Java, SQL Profiler, SSRS

Role Test AnalystResponsibilities • Contribute to the creation of system test cases and traceability matrix.

• Responsible for defining test data for system testing.• Contribute to the test execution of System and Integration testing.• Documenting, tracking, and communicating bugs with business analyst,

configuration team and development team.• ETL testing using Extract, Transform and Test methodology.