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Integrated and Dedicated Backup Solutions from MAX Eric S. Harless, Sr. Product Manager MAX Backup

Max Backup Roadmap and Strategy Presentation - Eric Harless

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Max Backup Roadmap and Strategy Presentation

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Page 1: Max Backup Roadmap and Strategy Presentation - Eric Harless

Integrated and Dedicated

Backup Solutions from MAX

Eric S. Harless, Sr. Product Manager

MAX Backup

Page 2: Max Backup Roadmap and Strategy Presentation - Eric Harless

A bit about the presenter

» Joined GFI 12 months ago » I started my career in the channel» Last 20 years in data protection

software and hardware» In strategic sales, support and product

management roles» As a PM my job is an advocate for the

product and the voice of the customer» I want to know what you like about the

product... » BUT MORE IMPORTANTLY… » I need to know what you don’t

like….» why aren’t you using GFI for

backup…..» and what would it take….

Page 3: Max Backup Roadmap and Strategy Presentation - Eric Harless

Agenda

» Product » Positioning» Comparison» Differentiation

» Release History» MOB» MAX

» Scenarios» Backup » Restore» Recovery

» Futures» Features» Enhancements» Requirements

Page 4: Max Backup Roadmap and Strategy Presentation - Eric Harless

Product Positioning & Differentiation

Page 5: Max Backup Roadmap and Strategy Presentation - Eric Harless

Manage Online Backup (MOB)

» An integrated solution within MAX Remote Management

» Cloud Backup and Restore for Windows environments

» Easy to sell as a high value add-on» Great for single billing for all your

services

» No Risk, No Investment» No Commitment, Pay as you go

» Stable, dependable solution» Slightly behind MAX Backup

Page 6: Max Backup Roadmap and Strategy Presentation - Eric Harless

GFI MAX Backup (MAX)

» A standalone dedicated Hybrid Cloud solution that works along side other RMM\ PSA tools

» Advanced Backup and Disaster Recovery for Heterogeneous environments

» Brandable as your own

» No Risk, No Investment» No Commitment, Pay as you go» Optionally use your own

Infrastructure

» Agile development, frequent releases» Latest platforms and features

Page 7: Max Backup Roadmap and Strategy Presentation - Eric Harless

Management and Reporting

Feature Managed Online Backup MAX Backup

Management Fully integrated in MAX Remote Management dashboard

Dedicated multi-tenant Cloud Management Console

Control Policies in the RM dashboard & Remote Control of the Backup Manager

CMC Remote Commands & Enhanced Remote Control of the Backup Manager

Notification High-level daily status emails Detailed status emails/ Real-time failed backup alerts

Reporting Selection, Session, Integrity Session, Status, Growth, Trends, Audit, Financial, etc.

Branding Generic MOB Branding Partner Brandable

Monthly Billing Largest Selected/ Protected Size

Largest Selected/ Protected Size

Feature is Unique to the Platform

Enhancement Coming to All Platforms

Page 8: Max Backup Roadmap and Strategy Presentation - Eric Harless

Core Functionality

Feature Managed Online Backup MAX Backup

Selections/ Exclusions

Local Tree File Selection/ Command Line/ Exclusion filters/ Policy based Inclusion & Exclusion of Directories

Local Tree File Selection/ Command Line/ Exclusion filters/ Remote Command Selection

Scheduling Policy based/ Local/ Run missed backup

Local/ Remote Command

Bandwidth Throttling

Policy based/ Local Local/ Remote Command/ Separate UL/DL settings

True Delta Technology™

Bidirectional client-side Deduplication

Bidirectional client-side Deduplication

Hybrid Data Protection

GFI Cloud target w/ on-premise LocalSpeedVault™ copy

GFI Cloud target w/ on premise LocalSpeedVault™ copy, or Software only ( Private Data Center)

Feature is Unique to the Platform

Enhancement Coming to All Platforms

Page 9: Max Backup Roadmap and Strategy Presentation - Eric Harless

Protected Environments

Feature Managed Online Backup MAX Backup

Files and Folders Windows Workstations, Servers, and Network Shares

Windows, Linux, Mac OSX and Network Shares

System State Windows Servers, Workstations

Windows Servers, Workstations

Applications Microsoft Exchange, Microsoft SharePoint

Microsoft Exchange, Microsoft SharePoint

Databases Microsoft SQL, Oracle Microsoft SQL, Oracle, MySQL

Virtualization VMware VMware, Microsoft Hyper-V

Feature is Unique to the Platform

Enhancement Coming to All Platforms

Page 10: Max Backup Roadmap and Strategy Presentation - Eric Harless

Transport, Retention and Recovery

Feature Managed Online Backup MAX Backup

Multiple Streams Upload Upload & Download

Encryption 128-bit MAX Managed 128/256/448-bit Self Managed

Seeding Dashboard Integrated BM Integrated, Run anytime

Retention Fixed 28 Days Variable to 60 Days/ Sessions

Archiving Variable Schedule

File Versioning Variable Versions

Virtual Drive Manual Install Manual Install

Restore All sources All sources + EZ VMware

Virtual DR Physical to Virtual

Bare Metal Physical to Physical

Continuous Recovery P2P, P2V

Feature is Unique to the Platform

Enhancement Coming to All Platforms

Page 11: Max Backup Roadmap and Strategy Presentation - Eric Harless

Product Strategy

Page 12: Max Backup Roadmap and Strategy Presentation - Eric Harless

Development Strategy/ Roadmap Themes

Sustaining Updates

PerformanceScalabilityPlatformsApplications

Customer Requests

UsabilityFeaturesFixes

Strategic Directions

PartnershipsNew Markets Opportunities

Innovation

Creative Solutions to New Problems

Protection Recovery

Performance & Scale

Usability & Manageability

Page 13: Max Backup Roadmap and Strategy Presentation - Eric Harless

MOB Release History

Page 14: Max Backup Roadmap and Strategy Presentation - Eric Harless

Backup Product Roadmap Q3’14

Oct Nov Dec Jan Feb MarJul Aug Sep Apr May Jun Oct Nov DecJul Aug Sep

CMC Auto Update VMware Config

Updates Localization Updates Bug Fixes, Performance &

Reliability Updates German CMC French CMC

13.3 Releases

VDR – P2V Restore to VMware (ESX or offline .VMDK file)

VMware 5.5 Windows 2012 R2 Updated Dashboard

& IASO Branding Bandwidth Throttling

Enhancements ConnectWise Billing

Integration

13.5 Release

* Features and dates subject to change without notice

Released

In-Pipeline *

Planning/Considering *

VDR – P2V Restore to Hyper-V

Hyper-V Cluster Shared Volume (CSV) Support

13.6 Release

Revised 09/01/2014

Deep Branding enhancements

Version Retention Failed Backup Alerts Seed Enhancements In place Exch Restore Continuous Restore Usability

enhancements

14.1 Release

Alerting & Reporting Web Based CMC p2. Usability Customer

Enhancements BMR – Dissimilar Mobile/ Web Restore Exchange Granularity Cloud to Cloud

Backlog/ Planning *

BMR – P2P Bare Metal Restore for Physical Machines (similar hardware)

13.6.1 Release

Q3’13 Q4’13 Q1’14 Q2’14 Q3’14 Q4’14

HTML BM/ CMC adj. VDR - EFI/GPT

Partitions/ LSV Tab Easy VM Restore Backup Coach Client discovery and

software deployment Multi-threaded

restores

14.0 Release

Filter Driver Hyper-V CBT EXCH/ SQL

Performance VSS for Oracle Archiving Updates Linux VDR 2 Factor Auth. Web Based CMC p1

14.5 Release *

Q1’15

Jan Feb Mar

13.3 Release 14.0 Release

13.5 Release 13.6.1 Release

13.6 Release

14.1 In-Pipeline

15.X In Planning *

2015 Planning

MOB 13.x Release MOB 14.x Release *MOB 12.x Release

May 2012

Page 15: Max Backup Roadmap and Strategy Presentation - Eric Harless

MOB v14.x Release Q3/Q4 (Sept, Oct)

Protect

• Hyper-V / MySQL Backup• Archiving

Recover

• Virtual Disaster Recovery to (P2V)• Multi-threaded Restores

Performance & Scale

• Integrated, Anytime Seeding• Granular Bandwidth Throttling

Usability & Manageabi

lity

• Responsive HTML-based Backup Manager client

Page 16: Max Backup Roadmap and Strategy Presentation - Eric Harless

Managed Online Backup – Version Update

Updating MOB to substantially match MAX Backup

Significantly expands MOB feature set…

» Hyper-V plugin» MySQL plugin» Hyper-V VDR, VMware VDR» Archiving feature» New Backup Manager UI

Page 17: Max Backup Roadmap and Strategy Presentation - Eric Harless

Sneak Peak at the MOB Backup Manager

Page 18: Max Backup Roadmap and Strategy Presentation - Eric Harless

MAX Release History

Page 19: Max Backup Roadmap and Strategy Presentation - Eric Harless

Backup Product Roadmap Q3’14

Oct Nov Dec Jan Feb MarJul Aug Sep Apr May Jun Oct Nov DecJul Aug Sep

CMC Auto Update VMware Config

Updates Localization Updates Bug Fixes, Performance &

Reliability Updates German CMC French CMC

13.3 Releases

VDR – P2V Restore to VMware (ESX or offline .VMDK file)

VMware 5.5 Windows 2012 R2 Updated Dashboard

& IASO Branding Bandwidth Throttling

Enhancements ConnectWise Billing

Integration

13.5 Release

* Features and dates subject to change without notice

Released

In-Pipeline *

Planning/Considering *

VDR – P2V Restore to Hyper-V

Hyper-V Cluster Shared Volume (CSV) Support

13.6 Release

Revised 09/22/2014

Deep Branding enhancements

Version Retention Failed Backup Alerts Seed Enhancements In place Exch Restore Continuous Restore Usability

enhancements

14.1 Release

Alerting & Reporting Web Based CMC p2. Usability Customer

Enhancements BMR – Dissimilar Mobile/ Web Restore Exchange Granularity Cloud to Cloud

Backlog/ Planning *

BMR – P2P Bare Metal Restore for Physical Machines (similar hardware)

13.6.1 Release

Q3’13 Q4’13 Q1’14 Q2’14 Q3’14 Q4’14

HTML BM/ CMC adj. VDR - EFI/GPT

Partitions/ LSV Tab Easy VM Restore Backup Coach Client discovery and

software deployment Multi-threaded

restores

14.0 Release

Filter Driver Hyper-V CBT EXCH/ SQL

Performance VSS for Oracle Archiving Updates Linux VDR BMR – Disimilar CCR-Azure CCD-AWS EC2 Local Recovery Vault

(VDH)

15.0 Release *

Q1’15

Jan Feb Mar

13.3 Release 14.0 Release

15.0 In-Pipeline *13.5 Release 13.6.1 Release

13.6 Release

14.1 In-Pipeline

15.X In Planning *

2015 Planning

Page 20: Max Backup Roadmap and Strategy Presentation - Eric Harless

Q4’ 2013 Release (13.5)

Protect

• VMware 5.5• Windows Server 2012 R2 / Windows 8.1• OS X 10.9 (Mavericks)

Recover

• Virtual Disaster Recovery for Windows (VMware)

Performance & Scale

• Independent Bandwidth Throttling• Remote Command Enhancements –Threads / Archiving• CMC Performance Enhancements

Usability & Manageabi

lity

• CMC Localization (French & German)• ConnectWise™ Billing Integration

Page 21: Max Backup Roadmap and Strategy Presentation - Eric Harless

Q1’ 2014 Release (13.6)

Protect

• Hyper-V Cluster Shared Volumes (CSV)• MySQL for MAC OS X

Recover

• Virtual Disaster Recovery (VDR) for Windows (Hyper-V)• Bare Metal Recovery (BMR) for Windows to Like / Similar

Hardware

Performance & Scale

• Cloud Infrastructure Updates (IP and Bandwidth)

Usability & Manageabi

lity

• CMC Partner information view enhancements• CMC Historical charts view

Page 22: Max Backup Roadmap and Strategy Presentation - Eric Harless

Q2’ 2014 Release (14.0)

Protect

• EFI BIOS / GPT Partition Support (for BMR and VDR)• Alternate Backup Credentials

Recover

• LocalSpeedVault configurable for VDR• Easy VMware Restore

Performance & Scale

• Multi-threaded Restores• Skip File if Exist during restore (FS, Share, SQL,

SharePoint, Hyper-V)

Usability & Manageabi

lity

• Redesigned HTML Backup Manager• Remote Client Discovery and Deployment (Windows)• Backup Coach

Page 23: Max Backup Roadmap and Strategy Presentation - Eric Harless

Q3’ 2014 Release (14.1)

Protect

• File Level Versioning (FS, Network Shares)

Recover

• In-place Exchange Restore (2007 and later)• Continuous Restore (Restore only mode)

Performance & Scale

• Integrated, Any-time Seed Loading, concurrent with LSV

Usability & Manageabi

lity

• Real-time alerts for Failed backups• Overview Tab usability improvements

Page 24: Max Backup Roadmap and Strategy Presentation - Eric Harless

Q4’ 2014 Release (15.0)

Recovery

• BMR – Dissimilar Hardware (Modern / 64-bit Systems)

Recover

• Continuous Cloud Recovery (Azure / AWS ECS)• Local Recovery Vault (.VHD)

Performance & Scale

• Change Block Tracking (CBT) Filter Driver for Large Files• Hyper-V, Exchange, MS SQL, VSS for Oracle

Usability & Manageabi

lity

• Archiving Policies \ Cleanup

* Features and dates subject to change without noticeRevised 09/22/2014

Page 25: Max Backup Roadmap and Strategy Presentation - Eric Harless

The Road to Recovery

Disaster Recovery

File and Folder

Selective File and Folder Restore

Manual

Rebuild Failed System and Reinstall OS

VDR (P2V)

Automated Physical System

Recovery to VMware Virtual

Machine

VDR (P2V)

Automated Physical System

Recovery to Hyper-V Virtual

Machine

BMR (P2P)

Physical System Recovery to

Similar Hardware

Skip File Technology

EZ VMware Restore

Multi-threaded Restore

Continuous Recovery

Automated restores to a

standby system

BMR (P2P)

Physical System Recovery to Dissimilar Hardware

Continuous Cloud

Recovery to AWS / Azure

Local Recovery VM (VHD)

Page 26: Max Backup Roadmap and Strategy Presentation - Eric Harless

Scenarios

Page 27: Max Backup Roadmap and Strategy Presentation - Eric Harless

Oracle

Completing the Initial Backup

Windows

LinuxMac OSX

Virtual

Windows LinuxWindows Linux

ExchangeMySQL

SharePoint

Platf

orm

sAp

psTran

sport

Target Private

Cloud

Bandwidth

Seed Disk

MS SQLFiles

Local Speed Vault

Optional

• Compression• Deduplication• True Delta• Encryption• Multi Threading• Throttling• Seeding

Daily change rates are typically < 1%

Mirrored Content

• 28 Days Retention• Monthly Archive

• 28 Days Retention• Monthly Archive

Page 28: Max Backup Roadmap and Strategy Presentation - Eric Harless

Oracle

Getting the Data Back

Windows

LinuxMac OSX

Virtual

Windows LinuxWindows Linux

ExchangeMySQL

SharePoint

Platf

orm

sAp

psTran

sport

Sources

Private Cloud

Bandwidth

MS SQLFiles

Local Speed Vault

Mirrored Content

• 28 Days Retention• Monthly Archive

• 28 Days Retention• Monthly Archive

LAN Speeds

WANSpeeds

• Compression• Deduplication• True Delta• Encryption• Multi Threading• Throttling• Skip File Technology• Lowest Cost Source

Page 29: Max Backup Roadmap and Strategy Presentation - Eric Harless

VirtualVDR

Oracle

Disaster Recovery Options

Windows

LinuxMac OSX

Virtual

Windows LinuxWindows Linux

ExchangeMySQL

SharePoint

Platf

orm

sAp

psTran

sport

Sources

Private Cloud

Bandwidth

MS SQLFiles

Local Speed Vault

LAN Speeds

WANSpeeds

VDR CR

Similar BMR

Dissimilar BMR Physical CR

Continuous Cloud Recovery

AzureVM

AWSVM

.VHD

Page 30: Max Backup Roadmap and Strategy Presentation - Eric Harless

Continuous Restore (Restore only mode)

» Automate restore processes» P2P (Files and Application Data)» P2V (Full systems)» Maintain continuous system standby» Provide a platform for Disaster Recovery testing

Production System (Restore Only) Standby System

Regular backup schedule

Restore updates

every 5 minsC LO U D S T O R A G E

Page 31: Max Backup Roadmap and Strategy Presentation - Eric Harless

Enhancements & Requirements

Page 32: Max Backup Roadmap and Strategy Presentation - Eric Harless

Initiatives

» Web Portal for the Cloud Management Console» 2 Factor Authentication» Cloud to Cloud Backup» Usability / Performance / Scale» Exchange Granularity» File Migration» MAC OS X Yosemite» Reporting / Alerting» Local Only Backup option (Centrally Managed)» Cloud hosted recovery services (Partnership)» IOS / Android Backup Viewer» Web Restore Client

Page 33: Max Backup Roadmap and Strategy Presentation - Eric Harless

Feature Requests

ideas.gfi.com

• Submit• Review • Comment• Vote• Monitor

Page 34: Max Backup Roadmap and Strategy Presentation - Eric Harless

Status Updates

subscribe to

status.gfimax.com

• Notifications• Updates• Release Notes• Maintenance Schedules

Page 35: Max Backup Roadmap and Strategy Presentation - Eric Harless

Thank You

Questions?

Comments?

[email protected]

[email protected]

Page 36: Max Backup Roadmap and Strategy Presentation - Eric Harless
Page 37: Max Backup Roadmap and Strategy Presentation - Eric Harless

Virtual Windows

Windows

Oracle

Completing the Initial Backup

Windows

Linux Mac OSX

Virtual Windows Linux

Windows Linux

ExchangeMySQL

SharePoint

Platf

orm

sAp

psTran

sport

Target Private

Cloud

Bandwidth

Seed Disk

MS SQL

Files

LocalSpeedVault

Optional

• Compression• Deduplication• True Delta• Encryption• Multi Threading• Throttling• Seeding

Daily change rates are typically < 1%

• 28 Days Retention• Monthly Archive

• Mirrored Content• 28 Days Retention• Monthly Archive

• Mountable .VHD

Page 38: Max Backup Roadmap and Strategy Presentation - Eric Harless

Oracle

Getting the Data Back

Windows

LinuxMac OSX

Virtual

Windows LinuxWindows Linux

Windows

ExchangeMySQL

SharePoint

Platf

orm

sAp

psTran

sport

Sources

Private Cloud

Bandwidth

MS SQLFiles

Local Speed Vault

Mirrored Content

• 28 Days Retention• Monthly Archive

• 28 Days Retention• Monthly Archive

LAN Speeds

WANSpeeds

• Compression• Deduplication• True Delta• Encryption• Multi Threading• Throttling• Skip File Technology• Lowest Cost Source

Page 39: Max Backup Roadmap and Strategy Presentation - Eric Harless

Restore

Same Machine

Launch Backup Manager

Restore Tab

Select Data Source

Select poit in time

Page 40: Max Backup Roadmap and Strategy Presentation - Eric Harless

Manual Recovery

Full System Failure

1. Repair / Replace hardware

2. Configure Disk Similar

3. Install same OS / service pack

4. Promote to DC (optional)

5. Install Backup Manager

6. Install applications if full file system was not protected

7. Perform Files and folder Restore

8. Perform System State Restore

9. Perform Application level restores