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Marlabs Capabilities Overview Airline
© 2016, Marlabs - Confidential
[email protected] +1 (732) 694 100 www.marlabs.com
• Founded in 1996
• 2100+ employees
• Consistent year-on-year revenue growth
• 100+ blue-chip clients across multiple verticals
• IP driven global consulting and software services
• Headquarters in Piscataway, NJ – USA
• Global delivery headquarters in Bangalore, India
• CMMI Level 5 and ISO/IEC 27001: 2013 certified
Marlabs Snapshot
2
Global Locations
Strategic Partnerships Awards and Recognition Verticals Serviced
Overview
35%
22% 9%
23%
11%
Banking, Finance,Insurance
Media &Education
Transportation &Logistics
Healthcare & LifeSciences
Retail & Others
Global presence to drive speed and value
Key locations
3
Marlabs Corporate HQ: One Corporate Place South, Piscataway NJ
• Global Data Center
• Network Operations Center
• Sales, Acct. Management & Operations Support
• Onshore Development Center
Marlabs North American Training Facility Broadhead Road, Bethlehem, PA
• Global Training Facility
• Multi-Discipline Center of Excellence
• Onshore Development Center
• DR Data Center
Global Development Center BWTC, Bangalore, India
• Global Development Center
• Multi Discipline Center of Excellence
• Asia-Pacific Data Center
• Network Operations Center
Global Development & Training Center Udayaravi Road, Mysore, India
• Global IV&V Center and CoE
• Asia-Pacific Training Facility
• Global Development Center
Global Development Center & CoE Infopark, Kochi, India
• Global Development Center
• Centers of Excellence
Partners in our success
Customers
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Media & Education Banking, Financial Services,
Insurance Healthcare & Life Sciences
Logistics & Hospitality Retail & others
Secure, scalable & state-of-the-art
Infrastructure
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• 20,000 Sq. Ft. of infrastructure area (option to expand)
• N+1 infrastructure topography
• Dual and diverse power feed
• Lit with multi-entrance fiber rings
• State-of-the-art backup system & power unit
• Redundant service providers for guaranteed network uptime
• Dedicated secure channel
• VLAN for ODC isolation with selective access using ODC gateway
• Restricted access monitored by card and CCTV
• Two factor authentication and biometric finger print scan
• Advance intrusion prevention capabilities
• ISO 27001 compliant information security practices
• Full disaster recovery for hosted applications
• FM200 fire suspension system for complete protection
• Multisite Network Operations Center (NOC) for monitoring and management
• Scalability and extending T1/T3 circuit to alternate DR sites
SSAE 16 Type II Compliant Data Center, Piscataway, NJ
Guaranteed Security Disaster Recovery
Full spectrum of solutions and services
Service Offerings
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Application Development and Maintenance | Information Security | IT Infrastructure Services | Testing | Packaged Implementation & Support | Product Engineering
Cloud | Mobility | DAM | DW-BI & Analytics| Microsoft |Java | Open Source | ERP | Salesforce | IoT
Services
Industry Verticals
Technology Solutions
BFSI Education Transport Healthcare
Energy Retail Media Government
The expertise driving our solutions and services
Centers of Excellence
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• Improve legacy and proprietary Integration with current solutions/software
• Positive impact on usability and architecture decisions among project teams
• Increase overall user adoption
• Implement the best practices for the development of solutions
• Promote cross-platform flexibility
• Rapid scale up for project requirements
Marlabs Centers of Excellence (CoE)
Primary objectives
Industrialized assets and methods
Innovation Architecture based on cost/benefit analysis
Skills and Resources Alliance ecosystem
Microsoft Java/ Open
Source
Digital Asset Management
(DAM)
Testing DW/BI & Analytics
Mobile
Infrastructure, Security & Cloud
UI/UX ERP/ CRM
Client Project Stakeholders
Customer Centric Blended Model
Client Engagement
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Client Executive Sponsor
Client Program Manager
Client Project Manager
Client SME’s
IT & Infrastructure
Marlabs Executive Sponsor
Marlabs Account Manager
Business Analyst/ Lead Developer
Technical Architect
IT & Infrastructure
Programmer/ Analysts
Quality Assurance
IT & Infrastructure
Client Team Marlabs On-Site/Off-Site Team Marlabs Off-Shore Team
• Strong Transition Mgmt.
• Peer to Peer Communication
• Defined Escalation Process Steering
• Business Alignment
• Work Prioritization
• Metrics Monitoring
Project Management
Requirements/ Deliverables
Task Monitoring & Control
Project Status
Issue Management
Work Packages
Technical Specs
Project Lead / Manager
Project Lead / Manager
Marlabs Service Offering
Marlabs Confidential
Service Offerings
Microsoft
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Microsoft Dynamics
Cloud Offerings
SharePoint Portals & Collaboration
Application Development & Maintenance
Microsoft BI Data Warehouse, Big Data, Integration (SQL Server, SSIS)
Microsoft CRM development & Migration
Development Services for Azure, EC2
SharePoint Development
Web Application Modernization to work with Mobile devices
Custom Application Development
Legacy Modernization
SharePoint Governance and Migration
SharePoint Testing
Cloud Migration to Azure and EC2
Office365, Hosted CRM
Microsoft Dynamics GP development & Migration
R&D Services
Reports, Analysis, Dashboards (RS/SS/Performance Point)
SharePoint Integration, Power View, Power Pivot
Code Build
Test Deploy Development
Cycle
JAVA Development Platform
Continuous Integration (Hudson)
IDE with Plugins (Eclipse)
Monitoring Code Matrix (Sonar)
Artifact (Nexus)
Accelerators
Secure Code Repository
Core Components
Alert
Monitoring
Availability
Scalability
Reliability
SQL NoSQL
Postgres
Development Platform
Java
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Consulting
SOA Certified Consultants equipped with framework
Enterprise Transformation Strategy
Framework for Application Portfolio Optimization
Support from Offshore Technology Architects
Implementation
Oracle, IBM and TIBCO SOA Suites Experience
Open Source Implementation Experience
Partnerships with industry best SOA tool vendors
EAI Experience
Testing
SOA Testing Expertise
Open Source Testing Tools Expertise
Enterprise Transformation, Legacy Migration and SOA Services
Competencies
1. APO Through SOA 2. SOA Driven Integration 3. Legacy modernization 4. Marlabs SOA Reference
Architecture
Enterprise Transformation, Legacy Migration and SOA Capabilities
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Overview
DW, Business Intelligence & Analytics
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Testing, Maintenance and Hosting Offerings
BI Application Hosting BI on the cloud Batch Monitoring DWH Maintenance DWBI QA
Solution Offerings
Assessment
Tool Kit
• Templates
• Checklists
• Questionnaires
ETL Data
Validation
Framework
Ad-hoc
Reporting
Report
Versioning
Visualization
Factory
Feedback
Interpretation
Project Offerings
• BI Roadmap
• Dimensional Modeling
• Tool Evaluation
• Performance Tuning
• SSIS
• Informatica
• DataStage
• SSRS/SSAS
• MicroStrategy
• IBM Cognos
• Webfocus
• Oracle BIEE
• SAP BO
• Xcelsius • Performance Point
Services • Dundas • QlikView • Fusion Charts
• SAS
• SPSS
• R
• Quiterian
Service Areas
Assessments
And
Consulting
Data
Warehousing
Reporting ,
Analysis
& Mobile
Dashboards And
Visualizations Analytics
Backbone Offerings (Data Layer)
Oracle SQL Server DB2 MySQL Teradata Appliances
(Netezza/Exadata/Aster)
Ma
ste
r D
ata
Ma
na
ge
me
nt,
Da
ta G
ov
ern
an
ce a
nd
Da
ta S
tew
ard
ship
E
nte
rprise
Pe
rform
an
ce M
an
ag
em
en
t (Hy
pe
rion
)
MDM – Central to the BI Program
Marlabs - DWBI
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DATA
Operational Data Mart
SYSTEMS
B2B Integration & External Systems
Internal Systems
MDM
Proprietary Data
Non-Proprietary Data
- Entity Version Control
- Hierarchy Version Control
- Data Stewardship Governance
- Data De-duplication
- Event Management
- Workflow
- Data Quality
Ente
rpri
se in
tegr
atio
n P
latf
orm
(SO
A, E
SB e
tc.)
Meta data & Business Rules
Hierarchies
Master Data Store
OLAP SYSTEM
Data Warehouse
- Analytics
- Reporting
- Adhoc Reporting
- Alerts & Notifications
- Advanced visualizations
ETL Layer
ETL Layer
• Knowledge Repository
• Process Repository
• Test Lifecycle Processes
• Standards, Templates, Checklists, Best Practices
• Open Source Tools: Test Management, Automation, Performance, DWH BI testing
• Commercial Tools: HP, IBM, Microsoft, MicroFocus, Neotys,
• Reusable Frameworks: Test Automation, DWH BI, Mobile testing
Overview
Testing Services
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Domain Expertise & Repositories
Standardized Processes / Tools and Frameworks
Airline & Transportations BFSI Education
Energy & Utility Healthcare & Life Sciences Media
Manufacturing Telecom Retail
• TCoE Implementation
• Test Improvements Roadmap
• Test Process Consulting
Transformation Services
• Product Testing
• Mobile Testing
• Performance Testing
• BI DWH Testing
• Test Automation
• End-to-End Testing
• Regression Testing
• Functional Testing
System Integration Testing
Specialized Services
Full spectrum of mobile solutions and services
Enabling Mobility Across Verticals
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Mobile Application Development and Maintenance | Mobile Security | Infrastructure Services | Social Connectors | Mobile Testing | Product Engineering | Prototyping
Mobile Cloud | Enterprise Mobility & BYOD | Mobile Analytics | Microsoft, Java and Open Source Service integration | ERP Integration
Retail Energy Government Transport
BFSI Education Media Healthcare
Industry Verticals
Offerings overview
UI/UX – Usability Engineering
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UX Strategist for social media
Web Analytics and SEO
UX strategy for DAMs solutions
Web and Mobile User Experience Design
Software Development using UX Methodologies
Expert Usability Review Services
Quality Planning and User Advocacy Consulting and Training
IA UI UX Responsive
Design Interactive
Design Usability
Digital Asset Management (DAM) Offerings & Expertise
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Advocacy and Advisory Digital Asset Management
Maturity Analysis
Rapid DAM assessment Workflow/Strategy
Creating a DAM Business Case and Use Cases
Selecting DAM Vendors (Consulting)
Documentation and Training
24x7 DAM Maintenance Support
Review DAM Contracts and Service Level
Agreements
Asset and Metadata Migrations
Asset Deduplication Permissions, Rights and
Talent Management
User Experience (UX)
100% Vendor agnostic
approach
Thought leadership with more
than 170+ articles and 130+
audio podcasts
Deep understanding of Digital
Asset Management
Purpose driven team with
strong commitment and
delivery excellence
Flexible costing models.
End-to-end capability in SAP applications
SAP Solutions/Services
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Global Implementation Partner in SAP Mobility on HANA, Global Application Support & Maintenance, Global template rollouts, Enhancement/development projects,
Application performance tuning, Archiving.
ABAP development, SAP Net Weaver Gateway, Basis, Security & GRC, BW, Business Objects(BOBJ), HANA development, Enterprise Portal (EP), SAP Mobility applications development (SMP 4.0 with UI5/FIORI, UX, Gateway)
Sales & Distribution, MM, FI/CO, PP, HCM, CRM, SCM-QM, SCM-PM, APO
Business Analysis Planning and Blueprinting Gap Analysis and Fitment Analysis Migration Study Project Scoping and Sizing
Project Management Functional Consulting Customization. Technical Development (ABAP,
HANA,BASIS Support, EP, BW/BO) Enhancement/ Development Data Migration
Offshore Technical Services Integration of SAP ERP with Other Systems Data Archiving Performance Fine tuning Testing projects in SAP
Application Maintenance & Support, 24*7 support
Enhancements / CRs Template Roll-out Troubleshooting, Fine Tuning of Configuration. Programs User Education & Training
PRE- IMPLEMENTATION
SERVICES
OTHER SERVICES
IMPLEMENTATION SERVICES
POST IMPLEMENTATION SERVICES
SERVICE AREAS FUNCTIONAL SKILLS TECHNICAL SKILLS
Managed Infrastructure Services Comprehensive Support of Your Environment
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Managed Hosting Services
• Packaged Application hosting
services
• Custom Application hosting services
Remote Infrastructure
Management Services
• IT Service Desk
• Enterprise Monitoring Services
• Managed Email Services
• Server Management
• Network Management
• Database Management
• Virtual Desktop Infrastructure
Management
Cloud Services
• Application migration to Cloud
• Managed Cloud Services
• Hybrid Cloud Implementation
• Cloud DR
• Microsoft Office 365 Services
Tech Platforms: Windows , IBM (AIX), Oracle , Solaris, Linux, VMware, Xen, Parallels, MS Hyper –V, Citrix
SLAs: Availability SLA Response SLA Resolution SLA
Tools: Tivoli,BMC Patrol, Nagios, Solarwinds , MRTG, Symantec, Veeam , Operations Manager , SCCM, WSUS
Partner Leverage: Microsoft Gold Partner VMware Solution
Provider Oracle Gold Partner IBM Business Partner AWS Technology Partner
Solution Accelerators: OneConsole Platform CMAT
Managed Cloud Services Cloud Management and Monitoring Framework
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Cloud Assessment and Consultation Services
Application & Data Migration Services
Private Cloud Implementation Services
Hybrid Cloud Implementation Services
Virtualization Provisioning and Management Services
24X7 Monitoring, Maintenance and Support
Proprietary Cloud Management and Monitoring Framework (CMMF)
Cyber Security Management Services Overview
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Information Security Risk Assessment
•Health Care •Financial •Education •Manufacturing
Vulnerability Assessment
•Vulnerability Scanning •Network Unreality Assessment •Web Application Security Scanning •Penetration Testing •Wireless Security Assessment
Cyber Security Policy Development
Cyber Security Incident Management Planning
Security Awareness, Training, and Education
Cyber Threat Management Service
•Network Security Monitoring •Vulnerability Assessment •Log Collection, Aggregation, and Analysis •Security Device Monitoring •Cyber Security Incident Management
Cyber Security Staff Augmentation
Cyber Security Check-up Services
•Business partner & vendor risk assessment planning
•Cyber Security Policy Review & Development
•Secure disposal Assessment & Planning •Cyber Security Awareness and Training •Cyber Security and Performance
Monitoring Tiger Team •Intrusion Detection/Prevent Device Tuning
Marlabs – Airline Sector
Marlabs Confidential
Systems Design,
Development & Testing
Enterprise Mobility
Infrastructure Maintenance
BPO / KPO Operations
Airline Sector
Marlabs Offerings
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Marlabs Offerings
In-flight Supply Chain Management
Galley Planning
Onboard Retail Solution
Passenger Services System
Baggage Tracking
Dispatch Management
RFID Solution
Enterprise Application Deployment and Support
Vendor Catalog
Management
Airline Sector
Marlabs Offerings
25
Case Studies
Marlabs Case Study
Client Leading Airline Services Provider
Need A collaborative portal application to efficiently connect buyers and sellers and deliver economies
of scale.
Marlabs Solution Built a centralized software platform for buyers and suppliers to work with each other and streamline end-to-end processes.
Developed a web-based system that can be accessed from anywhere in the world.
Users are mapped to over 300 locations from where they carry out transactions.
Included facility for the supplier to periodically update product catalogs and facilitated buyers to order available products.
Provided data communication facility between the portal and back-end SAP system via application staging tables.
Benefits Increased speed and accuracy of processes
Lowered resource levels for handling orders
Enabled smarter buying decisions
Enhanced supply chain efficiency
Brought down operational costs
Raised product quality & customer satisfaction
Technology
Platform
JEE, Adobe Flex, Spring Framework, Acegi Security Framework, JBoss Application Server
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Marlabs Case Study
Client Supply Chain Software Provider
Need Need for revitalizing existing diverse mix of software suite, meeting the market demand for flexible and
integrated solutions.
Marlabs Solution Define an SOA based integration framework.
Developed new modules including 3-PL, Supply Chain Intelligence (SCI), and Appointments Management (AM). 3-PL is a warehouse management system that automates inbound and outbound processes.
Built an automated mobile resource management system Supported with GPS tracking System to accurately track the status and location of drivers and in-field freight.
Built custom Software Development Tools that helped reduce development time for the User Interface and middle-tier components and increased standardization.
MS-Visual Studio Team Foundation Server was used to manage work items and documentation.
Coding standards were maintained via automated code analysis and tracking of builds.
Benefits Reduced development time & cost
Enhanced software code quality
Raised software maintainability
Augmented engineering processes
Increased operational flexibility
Accelerated time to market
Technology Platform Windows Server & IIS, NHibernate for .NET, Spring framework, Silverlight , .NET, Oracle
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Marlabs Case Study
Client A Leading Company Specializing in Passenger and Air Cargo Services
Need Replace old difficult-to-maintain quoting application with insufficient functionality.
Ensure uniform quoted rates by everyone.
Avoid booking trips with pilots/aircraft that were not available.
Marlabs Solution Built integrated Dispatch System - Quoting, Pilots Trip Sheet, Pilot Board, Aircraft Status.
Dispatch process – Assign pilot, Dispatch aircraft, Assign pilot, Provide instructions to pilot.
Pilot Board indicates pilots availability – including status of license.
Pilots Trip Sheet provides instructions to the pilot.
Aircraft Status Board shows status of an aircraft – Available, Flying, Down.
Quoting System is solution for quoting an air cargo trip.
Computes prices, miles, fuel consumption, allowable weight, taxes, other charges etc.
Interfaces with the other components.
Quotes can be emailed to customers using appropriate “canned” templates.
Complex computations for flight duration and fuel consumption.
Benefits Streamlined dispatch process – improved communication, assignment of resources.
Eliminated quoting errors ensuring uniform quoting standards.
Technology
Platform
ASP.NET, SQL Server
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Marlabs Case Study
Client One of the Largest Passenger Airline in the US
Need Streamline process of locating lost baggage.
Reduce cost of third-party services for lost baggage tracking.
Marlabs Solution Built solution to track baggage internally.
Interfaced with other internal systems – Ticket Booking, Check In, Routing.
Tags #s for lost items entered into system.
Tracked bags routing by interacting with third party systems.
Unclaimed baggage tags entered into routing system.
Tracked costs incurred – such as fixing/replacing lost baggage.
Interfaced with Finance system to manage and report costs.
If not located within stipulated time, the airline transmits tags info to the third party repository that contains info on all unclaimed baggage tags across airlines.
Generated reports that include cost information.
Benefits Reduced maintenance efforts through use of custom developed system.
Reduced costs by saving on usage of third party baggage search vendor.
Achieved faster turnaround for baggage tracking.
Technology
Platform
.NET, Oracle, SQL Server, Message Q, SSIS
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Standing apart in the marketplace
Value Proposition
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Delivery Excellence
Domain Expertise
• Flexible, transparent, and mature engagement models
• Seamless solution integration
• Certification compliance
• Robust Governance
• Strong focus on emerging technologies
• CoEs for technology proficiency
• Best in class technology and security infrastructure
Customer Centricity
Investment In Talent
• US based, IP driven organization with a digital technology focus
• Flexible engagement models with global talent
• Proven record of successful on-site, off-shore and blended engagements
• Customized solutions and services
• High competence levels in all technologies
• Home grown algorithm for matching resources with customer’s unique need
• Global training centers: Continuous quality improvement programs
• High retention rates
Higher Customer
Satisfaction
Excelling Employees
Project Certainty
Highest ROI and Value
Contact Us
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USA New Jersey
Marlabs Inc. (Global Headquarters) One Corporate Place South, Floor 3, Piscataway NJ 08854 - 6116 Tel: +1 (732) 694 1000 Fax: +1 (732) 465 0100 Email: [email protected]
India Bangalore
Marlabs Software (P) Ltd. Bagmane World Technology Center, 14th Floor, Citrine Block - 4, Marathahalli Outer Ring Road, Mahadevapura, Bangalore – 560 048 Tel: +91 (80) 67229400/700 Email: [email protected]
Canada Marlabs Canada Incorporated 1235, Bay Street, Suite 400 Toronto Ontario M5R 3K4 Tel: +1 (416) 934 5005 Email: [email protected] Mysore
Marlabs Software (P) Ltd. # 462, A & B Block, Udayaravi Road, Kuvempunagar, Mysore - 570023 Tel: +91 (821) 4000200 Email: [email protected] Marlabs Software (P) Ltd. # 469, A & B Block, Udayaravi Road, Kuvempunagar, Mysore - 570023 Tel: +91 (821) 4191450 Email: [email protected]
Mexico Marlabs Technology Services Av. Patriotismo 229 Piso 8 Col. San Pedro de los Pinos Mexico, D. F. C. P. 03800 Tel: +1 (732) 694 1000 ext.6011 Email: [email protected] Kochi
Marlabs Software (P) Ltd. "Athulya", 2nd Floor, Infopark Kusumagiri P.O. Kakkanad Kochi - 682 030 Email: [email protected] Marlabs Software (P) Ltd. Trans Asian Corporate Park, XIV/396-C, Seaport Airport Road, Chittethukara, Kakkanad Kochi - 682 037 Ph: +91 (484) 6062885/886 Email: [email protected]
THANK YOU
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