Introduction

Occasionally you may find that you Apple Mac computer stops responding, and thatyou need to force it to shut down in order to power up again and continue to work. Ifyou have to do this, there is a risk that you may lose some of your unsaved data, sofollow these steps in the suggested order (the way they have been listed) to giveyourself the best chance of saving your hard work.

How to turn on or turn off your MacBook

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Step-1Sometimes all computers need a little time to catch up on all the things they arebeing asked to do, so always give you Mac five minutes or so in case the need to forcea shutdown passes. This is particularly relevant if the spinning "beach ball" symbol ison your display. This indicates that your Mac is busy..

Step- 2Check your Mac has stopped responding completely

If you are still able to move the mouse, you may be able to access your applications in order to save any unsaved work.

Step-3

Attempt to shut down your Mac normally by clicking on the "Apple" icon and selecting "Shut Down."

Step-4 Try the keyboard shortcut to shut down your Mac.

Press "Control" + "Option" + "Command" + "Eject." If the keyboard shortcut works, your active applications should close, and provide you with the opportunity to save your work.

Step-5If your Mac still fails to respond, you will have to force a hardware shutdown.

Hold down the power button on your Mac for 3 to 5 seconds until your Mac powers down. Wait for about 30 seconds, then power up your Mac.

Apple Mac Technical Support

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