Hotel Management Software(ZENNATE)

Welcome

to

ZENNATE

Online Hotel Management

System

Powered By: Zennate Technologies Pvt Ltd.

ZENNATE

ZENNATE

About The Software:

Online hotel management system (ZENNATE) is a web based

software which manages all the departments of the hotel, motels,

inns, resorts, lodges, hostel, military guest houses, ranch, suites,

apartments, medical centres and bed, breakfast operations. The

software main features include booking and room stay

management, yield management, day rate management, booking

calendar, guest relationship management, folio management and

accounting documents such as invoices and receipts.


ZENNATE

Main Features

Guest Data Management

Hotel Rooms Rates Management

Reservation management

Front Office Management

Accounting Management

Housekeeping

Hotel Administration

Employee Management

Supplementary Hotel Services

Conference Booking & Management

Financial and Business Reports



ZENNATE

Request for check in received

Request for enquiry

details received

Request for menu

list received

Place order received

Customer

Request for check in

Enquiry details

Request for menu list

Place order for food

Make payment

Enquiry details

Received

Check in

Confirmed

Menu list Received

Order received

Request to make

payment received

Check in confirmation

Enquiry details

provided

Menu list provide

Menu item provide

Request to make payment

Staff members

Payment received

Hotel

Management

System

Data Flow Diagram


ZENNATE

Context Diagram

Customer Reports

Hotel

Management

System


ZENNATE

Guest Data Management

In the guest dashboard the hotel can find all information

about the guest in one place. It shows all the room stays,

accounts, documents and data associated with one specific

guest as shown in the figure below.

The hotel can search, update, delete and contact the guest.


ZENNATE

Number of seasons covering multiple years supported.

Special pricing for holiday, weekend or other short-term event periods.

Special pricing for Adults & Children.

Support for unlimited Add-on services appropriate Revenue distribution.

Negotiated Rates with flexible Commissions/Discounts for travel

agents, sources of business etc.

Surcharge for extra persons.

Daily & Long-stay rates with promotional Discounts.

Group discounts/surcharges.

Multiple rates & rate types support in a single stay.

Hotel Rooms Rates Management


ZENNATE

Reservation management

Room availability lookup.

Room Booking

Credit limits for guests, companies, Agents etc.

Search for a reservation by last name, first name, group name.

Override standard room rates/packages with appropriate authority.

Special guest requests including for a specific room, adjoining rooms, same

floor rooms.

Late arrival/checkin, early checkin, late checkout (with option to charge

extra).

Group reservations (multiple rooms under one name/bill).

Reservation confirmations by email or fax.

Collection of deposits for room reservations.

Record name & room number of group leader.

Inquiry on guests scheduled to arrive/depart on a specific date.


ZENNATE

Front Office Management

Room Status

Checked out Guest

Extension wise Telephone Calls

Guest Billing History

Check-In

Passport Details

Mini Bar

Information Bill

Check-Out

Advances amount

Currency Exchange

Flash report

Cashier Report

Occupancy

Room Statistics Report

Transaction of the Day

Room Performance Report


Extension wise Telephone Call Report

Discount Statement

Nationality Report

Business Materialisation Report

Business Report

Special Rate Letter

ZENNATE

Accounting Management

Sale Auditing

Revenue Report

Debtors Bills

Credit Card Receipts

Cash n Cheque Receipts

Bill Forwarding

Payment / Receipt Vouchers

Cash and Bank Book

Sale Book

Sale Register

Purchase Register

Trial Balance

Profit and Loss Statement

Balance Sheet

Debtors & Creditors Outstanding Statement

Ledger Daily Balance

Luxury Tax Report


Housekeeping

ZENNATE

List of today’s check-ins, checkouts, occupied and vacancies including any repair.

Room status: dirty, clean, inspected, under repair

Manage room status from the housekeeping area.

Front desk staff can see real time room updated status.

Housekeeper to front desk communications.

Maid assignment to rooms.

Report of assignments.

Daily task lists for housekeepers.

Recording and reporting of defects, repairs & maintenance.

Recording that defects have been remedied, repairs and maintenance undertaken.

Mini Bar

Laundry Challan

Laundry Bill

Hotel Linen Challan

Challan Register



ZENNATE

Aids to revenue management, forecasting, marketing, campaign management.

Promotional mail or email campaigns.

Report of guests scheduled to arrive/depart on a specific date.

Forecast for Inclusions based on occupancy.

Staff training aids.

Internal messaging system.


ZENNATE

Employee Management

Employee Dashboard

Add/delete/ Edit Employees details

Records of Employees

Search employee record

Daily Attendance

Employee permanent Record

Employee Performance

Employee payroll

Leave management

Employee assignment


ZENNATE

Employee

Management

System

Employee Profile

Add / Manage

Employee

Leave Management

Attendance

Employee Performance

PayrollEmployee

Assignments

Employee

Permanent Record

Search

Employee Record

Work Report


Financial and Business Reports

ZENNATE

prior day, current month to date and current year to date by cost centre

(rooms, phone, internet, cafe, convenience store, laundry.

forecast for the next 7 days.

Detailed up-to-the-minute House Status.

Rooms availability.

Occupancy %

Reservations, checkins, checkouts.

Average guest stay duration.

Total room revenue; Average room rate, RevPar.

Balances by not due, due, overdue and total.

Collections by payment method (cash, cheque, MC, Visa etc) & total.

No shows, cancellations

Rate variations & discounts


ZENNATE

Benefits Of Online Hotel Management System

For Customers

Instant answers to their availability inquiries.

Professional, instant automatic e-mail confirmation.

Time savings.

The ability to book anytime, from anywhere with Internet access.

Easy access to your special offers and promotions.


Benefits Of Online Hotel Management System

ZENNATE

For Organization

No third-party commission fee.

No restriction to a manually controlled allocation of rooms to

sell (via a third-party website).

Expanded target market, leading to increased occupancy levels.

Direct real-time bookings into Entirety with automatic confirmations.

Improved customer retention.

Security measures to control your availability, preventing overbooking.

Additional security measures to protect the financial details of your guests.

Easy to use and dependable booking engine technology for direct bookings.

Freedom to customize every detail to match your website.

Increase revenues 10 times by selling extra products and services.

Global options give you global presence.

Track the market movement.


ZENNATE


ZENNATE


ZENNATE


ZENNATE


ZENNATE


ZENNATE

For More Details Contact Us

Website: www.zennate.com

Mail Id: [email protected]

Phn No : 0120-4316090

Mob No: 09953551352


http://www.zennate.com/

mailto:[email protected]

ZENNATE
