View
1.636
Download
1
Embed Size (px)
Citation preview
Applications Manager helps global airline giant scale new heights!
About the customer
• Global airline giant with operations across Europe, Americas, Africa, Middle East, Asia, and Australia.
• Leading airlines with one of the largest fleets in the world.
• Over 20,000 employees.
• Services in over 100 destinations across the world.
IT team's responsibilities:
• Monitor over 2000 applications and servers consistently.
• Maintain and develop the server infrastructure in the organization.
• Avoid unplanned outages and address downtimes immediately.
• Ensure the availability of applications and their underlying components at all
times.
Keeping in mind the impact any outage can cause to our
operations and revenue, it is important to have the best
monitoring solution employed to ensure uninterrupted
delivery of services.
"
"
Applications Manager ensures that the global operations of the airline are not impacted by any
unplanned or sudden downtimes.
Applications monitored with Applications Manager:
• MS Exchange
• IIS
• MS SQL
• Database queries
• Linux server
• File/directories
• Ping
• Oracle database servers
• Websites
• Active directory
• Scripts
• Web services
• Windows servers
Before Applications Manager
The IT team was finding it challenging to:
• Understand and manage complex setups. ✘
• Have an overall control over servers. ✘
• Ensure maximum availability and efficiency of servers. ✘
• Configure timely notifications and alerts. ✘
• Eliminate recurring issues. ✘
• Generate precise and timely reports. ✘
After trying out a few monitoring tools, they were still not satisfied with the performances
of any. In fact, their problems kept increasing!
Very expensive Limited range of supported servers
Complex set-ups
Poor tech support
Poor integration capabilities
Issues with third-party code
Issues with troubleshooting
And then they tried Applications Manager!
They instantly gained complete visibility into their applications - something they lacked before.
Customizable Dashboards
• Overall performance stats of applications in one page. Widgets to customize dashboards.
With health and availability history of servers, the airline was able to plan its future business
operations confidently without the risk of unexpected failures.
Health history
Availability history
• Instant alerts in case of any abnormal behavior
• Notify admins immediately
• Troubleshoot before user experiences an issue
Alarms and notifications
Key performance metrics
Monitoring critical performance metrics
helped the airline maximize server
availability and thereby server efficiency.
With Root Cause Analysis (RCA), their admins could not only detect faults but also eliminate them permanently, by identifying the source of the problem.
Reports• Analyse variations in
server performances.
• Better understanding of
issues and troubleshooting
methods.
• Informed business
decisions.
And now…
• Understand and manage complex setups.
• Have an overall control over servers.
• Ensure maximum availability and efficiency of servers.
• Configure timely notifications and alerts.
• Eliminate recurring issues.
• Generate precise and timely reports.
We tried a couple of tools but in the end, the ease of use, wide range of
monitoring capabilities and a reasonable price eventually made us
choose Applications Manager.
Downtimes are rare and server performances now are visibly better.
- IT Team
“
"
Thank you!
Download your free trial here.