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Quality Coaching is about moving higher in the quality assurance food chain and making yourself priceless by removing the causes for defects, not the defects themselves.
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From So'ware Tes-ng To Quality Coaching
FiSTB Tes-ng Assembly | 25.9.2014
Lare Lekman hFp://lekman.fi
Story 1 – Takeaways
• Work higher in the quality food chain
• Fix the cause, not its effects
• Become priceless by making yourself needless
Story 2 – Takeaways
• Do not accept defects as ”culture”
• Coach your developers for zero defect aWtude
• Train developers to find defects on their own
(do not just give defects for them)
Story 3 – Takeaways
• Today’s systems are much more complex
• Hire developers who love to take full
responsibility of the user experience
• Aim for zero defect aWtude
Checklist for Quality Coaching ¨ My developers take full responsibility for user
experience ¨ It is possible for my developers to take full
responsibility for the user experience ¨ I regularly coach my developers (i.e. improve
their thinking) towards zero defect aWtude ¨ I regularly help removing issues that prevent my
developers from reaching zero defects ¨ I act as a quality role model by promo-ng Agile
QA methods (i.e. par-cipa-ng quality work through the whole project), and by automa-ng manual test and development work.
Download The Finnish Scrum Guide: lekman.fi/scrumguide
Prac-cal Agile, Scrum, and Lean
Training and Coaching: lekman.fi